Service Quality
Customers frequently praised the friendly and helpful staff, although there were also numerous complaints about rude service and long wait times.
Order Accuracy
Many reviews highlighted issues with incorrect or missing items in orders, particularly with online and mobile app orders.
Food Quality
While some customers enjoyed the food and found it fresh, others reported inconsistent quality, including cold food and poorly prepared items.
Cleanliness
The cleanliness of the location received mixed reviews, with some customers noting it was clean while others reported unsanitary conditions.
Value for Money
Several customers expressed dissatisfaction with the pricing relative to the quality and portion sizes of the food.