Subway

3.0
266 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Gaithersburg Subway® Restaurant at 15906-B Shady Grove Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
15906-B Shady Grove Road, Gaithersburg, MD
20877, United States

Hours

Reviews

3.0
266 reviews
5 stars
87
4 stars
42
3 stars
24
2 stars
21
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Coupon Policy

The business does not accept coupons or app orders, leading to frustration among customers who expect to use them.

Food Quality

Several customers reported issues with food quality, including stale ingredients and incorrect orders, leading to dissatisfaction.

Cleanliness

Multiple reviews mentioned unsanitary conditions, particularly in the bathrooms and food preparation areas.

Management Issues

Customers expressed concerns about poor management practices, including staff behavior and lack of proper training.
  • DT
    DaJuice Show No SugarCoat Topics
    Nov 10, 2025
    3.0
    Customer was great but sandwich messy and bread fed apart.
  • LW
    Lucien Weitzman
    Sep 15, 2025
    2.0
    Doesn't accept coupons, skimps on fillings. They were nice though.
  • MY
    Marianna You
    Aug 9, 2025
    1.0
    Got my order completely wrong, despite not being busy :/
  • TC
    Toni Calzone
    Jul 28, 2025
    2.0
    not welcoming, does not honor posted weekly specials; does not have what you want by saying out. of item. had to wait for help. this store should be able to do better. store aware not returning
  • OO
    Olugbemiga Owolabi
    Jun 28, 2025
    2.0
    Using a coupon at this branch felt unwelcome, as the staff clearly showed their displeasure when I presented it. This was my first time visiting the store—I came only because a coupon was mailed to me, and I wanted to test its authenticity. Although I was eventually served, it was done reluctantly and without the warmth one would expect.

Frequently Asked Questions About Subway

What types of meals does Subway at 15906-B Shady Grove Road serve?

They serve breakfast, lunch, and dinner with a variety of footlongs, 6” sandwiches, wraps, and salads.

What ordering options are available at this Subway location?

You can order via app or online, get delivery, dine in, or use curbside pickup.