Safeway

4.3
817 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopSafeway
Looking for a grocery store near you? Visit your local Safeway located at 20211 Goshen Rd, Gaithersburg, MD. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today! Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (301) 670-1626. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Safeway
20211 Goshen Rd, Gaithersburg, MD
20879, United States

Hours

Reviews

4.3
817 reviews
5 stars
463
4 stars
212
3 stars
79
2 stars
21
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service experiences, particularly with management and staff attitudes, leading to dissatisfaction.

Cleanliness

The store is frequently noted for its cleanliness and organization, contributing positively to the shopping experience.

Product Quality

Several customers reported issues with expired or low-quality products, particularly in the meat and bakery sections.

Staff Friendliness

While some reviews mentioned unhelpful staff, many customers praised the friendliness and helpfulness of employees.

Pricing Concerns

Customers expressed frustration over higher prices compared to competitors, along with a perceived decline in product variety.
  • KH
    Karen Hawkins
    Jan 4, 2026
    1.0
    Worst customer service experience ever - in decades - this afternoon at the Safeway at Goshen. There were many customers attempting to check out with both large and small purchases. The self checkout lines, for 15 purchases or less, had a waiting line downthe aisle. And there was only one line open for non-self check out. That line stretched almost to the end of all the other closed checkout registers. I was approximately fifth in line when I started, and it took about an hour to get through the line. No one opened up a second line for the first at least half an hour. I tried calling the store to get the manager’s attention because it looks like there was full awareness of the long line and no one ever picked up. Then the cashier told me that this is standard for a Sunday. Avoid this Safeway at least on Sundays.
  • MO
    Mary Ann Outarsingh
    Dec 24, 2025
    1.0
    So sad that they DoNot manage this place. The bakery its awful, never has fresh baked goods. Not even bevause is the day before Christmas. I have slways used Albertsons. In Tx, Fl, and now here. I know how great they Can Be. Poor management.
  • AA
    Abra Avudufu
    Dec 12, 2025
    4.0
    It is nice and clean
  • AS
    Al Secen
    Dec 11, 2025
    2.0
    This app would be SO MUCH MORE USEFUL if they would include WHERE in the store the item is. This is the only grocery app I have that doesn't do this.
  • AG
    Adam Grigg
    Dec 11, 2025
    5.0
    Employees here are consistently the friendliest at any local grocery store. Shoutout to Darnell, love that guy.

Frequently Asked Questions About Safeway

Does Safeway accept SNAP EBT?

Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Safeway near me accept Apple Pay?

Yes, Safeway accepts Apple Pay and many other convenient payment methods!