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Safeway

4.3
(825 reviews)

Business Details

20211 Goshen Rd, Gaithersburg, MD
20879, United States
(301) 670-1626

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopSafeway
Looking for a grocery store near you? Visit your local Safeway located at 20211 Goshen Rd, Gaithersburg, MD. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today! Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (301) 670-1626. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Safeway
20211 Goshen Rd, Gaithersburg, MD
20879, United States

Hours

Reviews

4.3
825 reviews
5 stars
468
4 stars
214
3 stars
80
2 stars
21
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

There are mixed reviews regarding customer service, with some praising friendly staff while others report rude and unhelpful interactions, particularly with management.

Cleanliness

The store is frequently noted for its cleanliness and organization, contributing to a pleasant shopping experience.

Product Quality

Several customers expressed concerns about the quality of perishable items, including expired or spoiled products, indicating a need for better quality control.

Checkout Experience

Customers reported long wait times at checkout, especially during busy periods, with some suggesting that more staff are needed to manage lines effectively.

Pricing

While some customers appreciate the variety and sales, others find prices to be higher than competitors, leading to dissatisfaction.
  • VB
    Vincent Brown
    Feb 19, 2026
    5.0
    typical grocery shopping
  • LJ
    Lace Jackson
    Feb 3, 2026
    4.0
    It was good. Large sale this week. Always nice staff. Self checkout is great.
  • KH
    Karen Hawkins
    Jan 4, 2026
    1.0
    Worst customer service experience ever - in decades - this afternoon at the Safeway at Goshen. There were many customers attempting to check out with both large and small purchases. The self checkout lines, for 15 purchases or less, had a waiting line downthe aisle. And there was only one line open for non-self check out. That line stretched almost to the end of all the other closed checkout registers. I was approximately fifth in line when I started, and it took about an hour to get through the line. No one opened up a second line for the first at least half an hour. I tried calling the store to get the manager’s attention because it looks like there was full awareness of the long line and no one ever picked up. Then the cashier told me that this is standard for a Sunday. Avoid this Safeway at least on Sundays.
  • MO
    Mary Ann Outarsingh
    Dec 24, 2025
    1.0
    So sad that they DoNot manage this place. The bakery its awful, never has fresh baked goods. Not even bevause is the day before Christmas. I have slways used Albertsons. In Tx, Fl, and now here. I know how great they Can Be. Poor management.
  • AS
    Al Secen
    Dec 11, 2025
    2.0
    This app would be SO MUCH MORE USEFUL if they would include WHERE in the store the item is. This is the only grocery app I have that doesn't do this.

Frequently Asked Questions About Safeway

Does Safeway accept SNAP EBT?

Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Safeway near me accept Apple Pay?

Yes, Safeway accepts Apple Pay and many other convenient payment methods!

Brand Certified Facts from Safeway

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