CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Gaithersburg is here with warmth and welcome. Panera Bread. Food as it should be.
Mixed reviews on customer service, with some staff praised for friendliness and helpfulness, while others received complaints for rudeness and poor handling of orders.
Food Quality
Food quality is generally appreciated, but there are complaints about specific items being poorly prepared or not meeting expectations.
Cleanliness
Concerns raised about cleanliness, particularly in restrooms and dining areas, with some customers noting unsanitary conditions.
Order Accuracy
Frequent issues reported with order accuracy, including missing items and incorrect preparations.
Atmosphere
The atmosphere is described as pleasant by some, but others noted it can be chaotic and crowded, impacting the dining experience.
KK
Kat
4 days ago
1.0
I love the food here and come very often both mornings and afternoons! The service here is really good and the employees are great and sweet! But, there's these women named Luisa and Alejandra that always seem to ruin my mood. I observed that in the mornings, Luisa seems to act like she is the manager when she really isn't. But when I come in the afternoons Alejandra is just a nightmare. She always has an attitude and is a very rude woman. I don't usually give complaints because I know how hard it is, but Alejandra is just always rude and a huge gossiper. She doesn't seem to be a good coworker by how I see her glaring at people. One time I ordered food and got the wrong sandwich and asked her to remake it, after she remade it, she basically threw it at me with attitude. Overall, the other employees are very polite, but I would really appreciate it if the managers would ask them to change their attitudes!
GL
Gordon Lim
Dec 28, 2025
5.0
GREAT SERVICE AND FOOD!
MG
Marisol Garcia
Dec 23, 2025
5.0
The food is good, the place is nice and clean.
JL
James the Librarian
Dec 21, 2025
2.0
Food is almost always good. Atmosphere is generally clean.That said, when someone scheduled a pickup for 10:20 and the staff put it out at 08:50, then pulled it to the back and left the customer sitting at Rapid Pickup for an order that was 20 minutes late, maybe offer an apology to the obviously upset customer instead of flying in with snark under the guise of customer service byetting loose an obnoxiously loud, "Happy Holidays, Merry Christmas," to that customer, and only that customer, as they walk out the door. Entertaining yourself just cost you this new, local, potential customer. Then again, it's your business - maybe your current customers pay for the snark. I surely don't.
CC
Colin
Nov 30, 2025
3.0
It's fine as far as panera Go, panera just kinda sucks on the corporate side.
Does Panera Bread in Gaithersburg accept reservations?
No, Panera Bread does not accept reservations.
What are the delivery hours for Panera Bread in Gaithersburg?
Delivery is available from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.
What meals are served at Panera Bread Gaithersburg?
They serve breakfast, lunch, brunch, and dinner.
What types of food specialties can I find at Panera Bread?
You can enjoy You Pick Two, Power Menu, Hand-Tossed Salads, Freshly-Baked Breads, Artisan and Specialty Breads, Flatbread Sandwiches, Soup in a Breadbowl, and Vegetarian Broth Bowls.
What payment methods are accepted at Panera Bread?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is Panera Bread suitable for working on a laptop with Wi-Fi access?
Yes, Panera Bread offers complimentary Wi-Fi and is suitable for laptop work.
Can I order online for delivery or rapid pick-up at this Panera Bread?
Yes, you can order online for delivery or rapid pick-up via their website or app.
What other dining options are near Panera Bread in Gaithersburg?
Nearby dining options include Boston Market, &pizza (pizza and Italian food), Quickway Japanese Hibachi, Quiznos, Chipotle Mexican Grill, and Minerva Express (Indian cuisine).
What shopping centers or stores are located near Panera Bread?
Gaithersburg Square shopping center and stores like RadioShack (electronics), PKS (contractor and carpet store), and Allure Jewelers are nearby.
Are there any beauty or wellness services near Panera Bread in Gaithersburg?
Yes, several beauty and spa services such as Reem the Barber, HT Bridal & Salon, Bailey’s Studio Salon, EricaStyle, Covet Salon, Olga’s Hair Braiding, Eunoia Beauty Bar, Tania’s Hair Studio, Aum Spa, Wax Xing, NaKed Waxing Spa, Suz Hair Salon, and Hair by Samantha Ann are nearby.