McDonald's

4.0
895 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
83 Bureau Dr, Gaithersburg, MD
20878, United States

Hours

Reviews

4.0
895 reviews
5 stars
435
4 stars
202
3 stars
123
2 stars
50
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on staff friendliness and service efficiency, with some praising the staff while others reported rude behavior and poor management responses.

Cleanliness

Generally positive feedback on cleanliness, with many customers noting that the dining area and restrooms were well-maintained.

Order Accuracy

Frequent complaints about incorrect orders and issues with mobile app orders, indicating a need for improvement in order accuracy.

Food Quality

Inconsistent food quality reported, with some customers enjoying fresh and hot meals while others experienced undercooked or unsatisfactory food.

Atmosphere

Concerns about the atmosphere, including noise levels and uncomfortable seating arrangements, detracting from the dining experience.
  • LH
    Linda Harrison
    Nov 4, 2025
    1.0
    No game cards given out here.
  • MG
    Marco Garcia
    Oct 9, 2025
    5.0
    Buen servicio
  • ML
    mary larraz
    Oct 8, 2025
    5.0
    Drive thru is great.
  • RF
    Raiden Faden
    Sep 13, 2025
    2.0
    Used to be good but the carwash noise ruined the environment, cant sit outside anymore...
  • NM
    Nehemiah Mercado
    Aug 13, 2025
    1.0
    A drive thru employee at this location told my mom to “shut her child up” a because he was crying while we were ordering. Mind you, he’s 3 years old and has autism.. After speaking to the manager, his only response was “she wasn’t aware that your son had autism.” As if it’s ok to tell anyone, let alone a THREE year old to Shutup. The manager handled the situation horribly, and after asking how we can contact a higher manager, he responded by saying “go find the 1-800 number”…. I uploaded a picture of the manager, if I could I would upload the video as well.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Gaithersburg?

McDonald's in Gaithersburg is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays, and opens at 5:30 AM on Sundays.

Does this McDonald's location have a drive-through service?

Yes, the McDonald's at 83 Bureau Dr offers drive-through service with hours from 5:00 AM to 11:00 PM on most days, extending to midnight on Fridays and Saturdays, and starting at 5:30 AM on Sundays.