Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.9
903 reviews
5 stars
437
4 stars
204
3 stars
123
2 stars
51
1 star
88
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of friendly and rude service, with several instances of staff being unhelpful or dismissive.
Food Consistency
There were complaints about incorrect orders and food quality, including cold fries and undercooked items, but some customers praised the freshness of their meals.
Cleanliness
The restaurant was frequently noted for being clean, with positive remarks about the cleanliness of the dining area and restrooms.
Management Issues
Several reviews highlighted poor management responses to customer complaints, particularly regarding staff behavior and order handling.
Drive-Thru Experience
The drive-thru service received mixed feedback, with some praising its efficiency while others reported long waits and order errors.
- WMWalter MentzJan 2, 20262.0Service was good, food was fine, stiffed us on our order.
- UTUmcpgrad TerpsDec 8, 20251.0Rudest possible mcd ordered our order online and went to store told us to get off the drive through without refund
- MMMDec 8, 20251.0Rude staff got charged went there they said no order and get out of drive through still got charged
- DFDan FischerDec 6, 20251.0Manager would not correct their mistake. She had a terrible attitude.
- LHLinda HarrisonNov 4, 20251.0No game cards given out here.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Gaithersburg?
McDonald's in Gaithersburg is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays, and opens at 5:30 AM on Sundays.
Does this McDonald's location have a drive-through service?
Yes, the McDonald's at 83 Bureau Dr offers drive-through service with hours from 5:00 AM to 11:00 PM on most days, extending to midnight on Fridays and Saturdays, and starting at 5:30 AM on Sundays.
What delivery options are available at this McDonald's?
Delivery is available daily from 5:00 AM to 11:00 PM through services including curbside pickup, same-day delivery, and no-contact delivery.
How can I order McDonald's online or via an app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android platforms.
What payment methods does this McDonald's accept?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services does this McDonald's location offer?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
What are some nearby places of interest near McDonald's at 83 Bureau Dr?
Nearby places include Criswell Fiat of Gaithersburg (auto services), Flagship Carwash, Diamond Square Apartments, and Benjamin Gaither Center, which offers senior citizen services.
Where can I get car maintenance or repair services near this McDonald's?
Criswell Fiat of Gaithersburg and Criswell Chrysler Jeep Dodge RAM & FIAT are nearby locations offering brake service, auto parts, and automotive repair.
Are there any wellness or medical centers near this McDonald's?
Yes, Quality Primary Care, Centers For Advanced ENT, Dream Smiles Pediatric Dentistry, and Forever Fit Physical Therapy & Wellness are located close by.
What entertainment or retail options are near the McDonald's location?
Nearby options include Redbox for video rentals and Western Union for money transfer services, providing convenient entertainment and financial options near McDonald's.