McDonald's

Reviews

• MR

  Mally Rose

  Feb 23, 2026
  3.0
  I want to start by saying the customer service here was excellent. The staff was understanding, respectful, and handled my concerns professionally. They even offered a refund without any pushback and tried to make it right by adding extra fries to my bag. I truly appreciate their effort and willingness to resolve the situation. However, this isn’t really about one order. This feels like a larger issue with transparency around portion sizes. The small and medium fry bags appear nearly identical, yet there’s still a price difference between them. This isn’t the first time McDonald’s has adjusted sizes (it happened in the early 2000s) but at least then the packaging clearly reflected the change. Now, it feels like the name is different more than the portion. While I’m grateful for how the staff handled it, giving extra fries or refunds case-by-case doesn’t address the broader issue. They can’t realistically offer free fries to everyone who questions the portion size. The pricing simply doesn’t feel aligned with what’s being served, and long-time customers notice these patterns. The employees did their part and handled it well. My concern is with the lack of transparency at the corporate level.
• AH

  Angel Herrera

  Feb 16, 2026
  1.0
  Terrible experience. The staff were unfriendly, bitter, didn't greet you, saw you waiting and offered no help. The food was cold and incomplete. Very bad service. I was there near...
• WM

  Walter Mentz

  Jan 2, 2026
  2.0
  Service was good, food was fine, stiffed us on our order.
• UT

  Umcpgrad Terps

  Dec 8, 2025
  1.0
  Rudest possible mcd ordered our order online and went to store told us to get off the drive through without refund
• MM

  M

  Dec 8, 2025
  1.0
  Rude staff got charged went there they said no order and get out of drive through still got charged

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