Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,011 reviews
5 stars
398
4 stars
208
3 stars
159
2 stars
70
1 star
176
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.
Order Accuracy
Many customers reported issues with missing items or incorrect orders, leading to frustration.
Cleanliness
While some customers noted cleanliness, others reported dirty conditions and unsanitary practices.
Speed of Service
Customers frequently complained about slow service, particularly in the drive-thru and curbside pickup.
Food Quality
Mixed feedback on food quality, with some enjoying their meals while others received poorly prepared items.
- AAAnghelouws AnghelOct 21, 20252.0Mucho tiempo de espera. Lo empleados se pelean entre ellos y no atienden además las pantallas no sirven
- CWChilendra WillOct 17, 20251.0Went through the drive thru twice and they didnt hand out the monopoly pieces both times.
- BBbirdieOct 3, 20251.0blocking an exit with a trash can. i watched the manager, anderabi grab the trash cans in order to access the door, while holding a bag of food in her hands. when she came back in to get more food she did so without washing her hands. she continued to grab food and straws and hand them out. NOT washing her hands. and they are extremely slow, lots of talking and laughing and beeping but nothing actually happens.
- GWGabrielle WoodrowSep 22, 20251.0Atrocious customer service! I ordered a kids meal for my child and ordered apple slices instead of double fries. We were given two kids fries and when we asked for the apple slices, she copped an attitude and asked for our fries back out the box. That’s totally fine but the attitude we were given especially when we pulled up to the window and she asked us what our order was but walked away before we could even finish telling her. Whoever the girl was working the pick up window at 5:15 pm on 9/22 should be reprimanded or fired. It’s not my fault you work at McDonald’s. If you’re not happy flipping burgers then go get another job…. If you can! I will be calling corporate. This McDonald’s has always had terrible customer service and the health department. Let’s see who gets the last laugh
- CCcarcd21Sep 19, 20251.0I paid for a medium lemonade with no ice and their manager hands me a half cup full, this isn’t a margarita lady this is a lemonade, I thought people were joking when they said this is the worst McDonalds, and I don’t even eat McDonald’s often I thought to myself let me try out their new sandwich which by the way was the only good thing out of this entire experience, the fries were recooked because I wanted light salt, medium cup only half full, manager had a horrible attitude,
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Gaithersburg?
McDonald's in Gaithersburg is open daily from 5:00 AM to 4:00 AM the next day.
Does this McDonald's location offer drive-thru service, and what are its hours?
Yes, this McDonald's has a drive-thru open daily from 5:00 AM to 4:00 AM the next day.
What delivery services are available at this McDonald's?
Delivery options include curbside pickup, regular delivery, same-day delivery, and no-contact delivery.
Can I order McDonald's food through a mobile app near Gaithersburg?
Yes, you can order through the McDonald's App available on both Apple App Store and Google Play Store.
What payment methods are accepted at McDonald's Gaithersburg?
Accepted payments include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is McDonald's located in Gaithersburg?
This McDonald's is located at 18273 Flower Hill Way, Gaithersburg, MD 20879, USA.
Are there any nearby coffee shops close to McDonald's where I can relax before or after my meal?
Yes, Starbucks is nearby, offering a great spot to enjoy coffee either before or after visiting McDonald's.
If I need to ship a package or access courier services near McDonald's, where should I go?
The UPS Access Point location near McDonald's provides courier and delivery services for your shipping needs.
Are there any nearby grocery stores or pharmacies around McDonald's for convenient shopping?
Yes, Giant Food supermarket and Giant Pharmacy are near McDonald's, ideal for grocery and pharmacy needs.
What services does this McDonald's location offer to enhance the customer experience?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi access.