Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
567 reviews
5 stars
254
4 stars
121
3 stars
76
2 stars
35
1 star
81
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially in the drive-thru, with long wait times and orders often taking over 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications, leading to customer frustration.
Food Quality
While some customers enjoyed hot and fresh food, others complained about cold, overcooked, or unsanitary food items, including hair found in meals.
Staff Behavior
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing poor customer service and lack of professionalism.
Cleanliness
The restaurant was noted for being clean by some customers, but others reported issues with cleanliness and food safety.
- EFEric FernandezNov 14, 20255.0good
- MBMarc BojanOct 24, 20255.0Service was quick and accurate. Food was hot and fresh. Restaurant was very clean.
- MMMatt McNieshOct 14, 20251.0Reminded why I never go to this place.
- AMAntwon MillerSep 18, 20255.0Very nice people even though I do not eat McDonald's my kids love it there.
- OSOmar SharkoAug 17, 20251.0Worst McDonalds ever. Never gets it right. Service is garbage. Management drastically needs to change.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 19230 Woodfield Rd, Gaithersburg?
McDonald's is open daily from 5:00 AM to 11:00 PM on weekdays and from 6:00 AM to 11:00 PM on weekends.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on Saturdays and Sundays.
Can I get delivery service from this McDonald's, and if so, what are the delivery hours?
Yes, McDonald's offers delivery from 5:15 AM to 10:30 PM on weekdays and from 6:15 AM to 10:30 PM on weekends.
What types of payment does McDonald's at this location accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa payment options.
Is there a mobile app available to order from McDonald's?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play Store.
What ordering and pickup services does this McDonald's offer?
This location provides curbside pickup, delivery including same-day and no-contact delivery options.
What nearby places can I visit before or after dining at McDonald's on Woodfield Rd?
Nearby places include George's Auto Hospital, Tony's Corvette Shop, and Martin’s Sedan and Limousine Service, which you might visit for automotive services or transportation needs before or after your meal.
Are there convenient transportation or fuel services near this McDonald's?
Yes, the bp gas station and Quarles Fleet Fueling are close by for fueling your vehicle, and Martin’s Sedan and Limousine Service offers nearby transportation options.
Where can I find automotive repair services near McDonald's at Woodfield Rd?
There are multiple automotive repair shops nearby, including Hillmuth Certified Automotive, Airpark Towing & Auto Repair, and E&M Auto Repair and Tires for any vehicle maintenance needs.
Does this McDonald's location offer free WiFi and other modern services?
Yes, this location offers WiFi along with mobile ordering, mobile offers, McDelivery, DriveThru, and Gift Cards for customer convenience.