Mixed reviews on service quality; some staff were praised for friendliness while others were criticized for rudeness and indifference.
Food Quality
Inconsistent food quality reported; some customers enjoyed fresh and tasty sandwiches, while others received poorly made or incorrect orders.
Cleanliness
The restaurant was noted for being clean by several customers, although some mentioned trash and disorganization.
Speed of Service
Service speed varied; some customers experienced quick service while others faced long waits or slow service.
DR
Donnell Ricks
4 days ago
3.0
Stopped in to pick up some fresh bread at 430p. Store doesn’t close till 9p but can’t supply anyone with fresh bread.
JL
John Leinweber
Dec 19, 2025
5.0
5 outta 5 🌟
Fun, vibrant atmosphere. TASTY sammies! Polite and well-trained staff. What else ya want? 🥪🤌✨️
WH
Walter Hood
Oct 3, 2025
1.0
Just stopped in to make an order. There were 3 employees standing around just ignoring me the entire time. After standing at the register for about 10 minutes and being ignored, I decided to just leave and eat elsewhere. I've been to prisons with better customer service.
DS
dennis sadur
Oct 1, 2025
5.0
Visiting Gaithersburg & what did I find?
Jimmy John's. Prices cheaper than Frederick & John Showman, made me the best sub I had in years.
The Italian night club..I loaded it with extra hot peppers. It was so good I should have bought the larger size
I picked up a day old sub roll for 50 cents. I will turn that into garlic bread
This franchise owner better double John's salary because I am going to share his name with other owners I know
Acara is the manager on duty & runs the best Jimmy Johns south of Frederick, Maryland
JS
Judith Steele
Sep 4, 2025
4.0
I was traveling and needed a quick sandwich after an early dinner, so I did not visit until almost 8pm. The place was deserted except for 3 employees actively shutting down despite still having an hour before closing. I was not familiar with the menu selections so it took a minute to figure out what to buy. Not the best I've had, not the worst either.