Business Details
About
Grocery Store
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
943 reviews
5 stars
539
4 stars
230
3 stars
101
2 stars
30
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Multiple reviews highlighted poor customer service, with instances of rudeness and lack of assistance from staff and management.
Cleanliness
Many customers praised the store for being clean and organized, contributing to a pleasant shopping experience.
Product Availability
Several reviews noted issues with stock levels, including frequent out-of-stock items and poor selection compared to other locations.
Pricing
Customers expressed mixed feelings about pricing, with some finding it expensive while others appreciated the loyalty programs and occasional good deals.
Staff Helpfulness
While some employees were commended for their friendliness and assistance, others were criticized for being unhelpful or inattentive.
- JSJourney SmithOct 30, 20252.0Closing staff needs an extra course in proper customer service. While in the self scan line some of my items weren't ringing up as they were suppose to. Nobody wanted to assist me. The guy that was there walked off. A lady getting off of work walked over to help me then she called for the manager Lily. She literally looked at me and kept doing what she was doing behind the customer service desk. How rude. I understand the store is about to close but you dont have to treat customers rude because you are ready to get off. So she finally came over, two other employees came over with her. She had to suspend my transaction. Thats when they started talking about me in their language. Rude flag number two. I simply told them "I don't want to be in here no more than you want me too". They looked like they seen a ghost. All of the rudeness is uncalled for. Event
- GHGeorge HabibSep 23, 20255.0Convenient and great produce.
- ACAnixa CortezAug 27, 20251.0So we was in line for 20 min waiting on laundry detergent…. Poor young lady called the manager to help bring laundry detergent…. THE MANAGER TOLD HER AS WE WERE WAITING WAIT FOR THE NEXT CUSTOMER!!! I was baffled !!!!! Terrible management skills ! Her name was Colet (may be spelled wrong) But literally NEVER experienced such poor management in my life !!! Do not expect help from her, she is clearly careless! WAS NOT THE CASHIERS FAULT DEFINITELY POOR CUSTOMER SERVICE WAS A REFLECTION OF THE MANAGER And to know she went to the back where the laundry detergent was kept was COMICAL SHE NEVER EVEN HELPED SOMEONE FROM PRODUCE WHICH IS ON THE COMPLETE DIFFERENT SIDE HELPED I WAS WAITING FOR CAMERAS TO COME OUT … thought I was being punked Worst experience ever and it’s sad because I’m a valued customer On to Safeway ! 8/27/2025 4:22 (196 13 5 128)
- DODaniel OgutuAug 1, 20255.0Very clean
- HBHeidi Davies (Blondeheidi71)Jul 24, 20255.0My new Giant Food location! Very clean, nice big aisles, everything is very easy to find.
Frequently Asked Questions About Giant Food
What are the operating hours of Giant Food at 20044 Goshen Rd, Gaithersburg, MD?
Giant Food is open daily from 6:00 AM to 10:00 PM, with adjusted holiday hours on select dates.
Does Giant Food offer delivery and in-store pickup services?
Yes, Giant Food provides both in-store pickup and delivery services, including contactless delivery and curbside pickup.
What grocery services and features does Giant Food provide?
Giant Food offers unmatched selection, quality, and value, including Bonus Buy deals, coupons, loyalty rewards, and convenient online ordering.
What special services are available at Giant Food's Gaithersburg location?
Services include Flu Vaccination, Peapod online grocery delivery, UPromise rewards, Western Union money transfers, Coinstar machines, RedBox rentals, and mobile scanning with SCAN IT!.
How can I place an online order with Giant Food?
You can shop online, access coupons, loyalty rewards, and start your order by visiting their website at http://www.giantfood.com.
What is the contact phone number for Giant Food at 20044 Goshen Rd?
The main phone number for this Giant Food location is +1 301-990-0322.
What are some nearby banks if I need ATM services while visiting Giant Food?
Nearby you can find First National Bank ATM, PNC Bank, and Capital One Bank for your banking and ATM needs.
Are there any nearby dining options around Giant Food at Goshen Crossing?
Yes, nearby dining options include SpicyPoblano for Tex-Mex, Taqueria El Nopalito for Mexican fast food, Pizza Boli's for Italian pizza, Wingstop for chicken, and Dunkin' for coffee and donuts.
Where can I find gas stations near Giant Food for refueling?
You can visit Sunoco Gas Station or Goshen Crossing Sunoco, both conveniently located nearby Giant Food for your fueling needs.
What nearby services can complement my visit to Giant Food?
Nearby services include Giant Pharmacy for prescriptions, VN Nails and Manna Hair Salon for beauty treatments, Montgomery Village Dental for dental care, and UPS Access Point for shipping needs.