Business Details
About
Grocery Store
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
734 reviews
5 stars
404
4 stars
196
3 stars
68
2 stars
21
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor experiences with staff, citing rudeness and lack of assistance.
Product Quality
Several reviews highlighted issues with the freshness of produce and other grocery items, including complaints about bruised or spoiled products.
Store Cleanliness
The store is generally described as clean and organized, although some customers noted unpleasant odors.
Convenience
Customers appreciate the store's location and the variety of products available, including fresh produce and a salad bar.
Checkout Experience
Issues with self-checkout machines and long wait times at the pharmacy were frequently mentioned, indicating a need for improvement in these areas.
- RPRosanna PalaciosAug 12, 20253.0I Love this Giant, I’ll give them 1,000 stars if it wasn’t for the bad service I got from the bakery. As I approached to the bakery last week, I wanted 3 baguettes, and the baguettes that were outside were hard. So I ask the lady in the Bakery, how long would it take go get fresh baguettes, she said 15 minutes, so I told her I would wait, she said ok, I put my timer for 17 minutes to give a little more time, as my clock went off she walk out of the bakery with a shopping cart, and left. I got really upset and ask Ranithma, the other Young girl, that was working there and her and the manager in charge that week helped me. The poor service of that lady in the Bakery it’s bad.
- LVLizandro VEZEFFECTAug 1, 20255.0So convenient and a huge selection of fresh produce.
- LBLewis BloomerJul 4, 20251.0I visited this store multiple times. Terrible customer service went in last night they had shut everything down early and refused to even sell me cigarettes before the store closed. Every time you go in there they act like you're stealing something it's not our fault that you use automated checkouts and you don't even trust the machines. So you want to watch us walk around behind us and follow us Man you all need to get your stuff together and raise your standards of customer service I would rather go to a different store than deal with that crap
- SSSoto sotoroSep 7, 20214.0Nice clean store. Very well stocked. Staff was very helpful. Neighborhood is sketchy, beware at night.
Frequently Asked Questions About Giant Food
What are the operating hours of Giant Food in Gaithersburg?
Giant Food in Gaithersburg is open daily from 6:00 AM to 10:00 PM. On holidays, hours may vary; for example, it closes earlier on November 27 and December 24, and is closed on December 25.
Does Giant Food offer in-store pickup and delivery services?
Yes, Giant Food offers both in-store pickup and contactless delivery services for convenient shopping.
Can I get a flu vaccination at this Giant Food location?
Yes, Giant Food in Gaithersburg provides flu vaccination services as one of its offerings.
What are some services available at Giant Food besides grocery shopping?
Besides grocery shopping, Giant Food offers services like Peapod online shopping, UPromise rewards, Western Union money transfer, Coinstar coin counting, and Redbox rental services.
How can I place an order online for Giant Food in Gaithersburg?
You can place an online order through their website at http://www.giantfood.com or download their iOS app from the Apple App Store.
What nearby services can I use for financial transactions near Giant Food?
Nearby financial services include PNC Bank, Wells Fargo ATM, First National Bank ATM, Coinme currency exchange, and Western Union money transfer service convenient for your banking needs.
Are there any dining options near Giant Food at Flower Hill?
Yes, nearby dining options include Subway sandwich shop, Kabob N Karahi halal restaurant, Wingstop fast food, Flower Hill Shopping Center with American restaurants, and Starbucks coffee shop for your meals and refreshments.
If I need shipping or courier services near Giant Food, where can I go?
You can visit UPS Access Point location and Priority Xpress, both offering courier and delivery services close to Giant Food.
What additional convenience services does Giant Food offer for shoppers?
Giant Food offers Western Union for money transfers, Redbox for video rentals, Coinstar for coin counting, and Pharmacy services through Giant Pharmacy nearby.
How does the proximity of Flower Hill Shopping Center benefit Giant Food customers?
Customers can combine their grocery shopping at Giant Food with visits to the Flower Hill Shopping Center for dining at American restaurants or other shopping needs, making it a convenient trip.