Giant Food

4.2
737 reviews

About

Grocery StoreGiant Food
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Giant Food
18250 Flower Hill Way, Gaithersburg, MD
20879, United States

Hours

Reviews

4.2
737 reviews
5 stars
406
4 stars
196
3 stars
69
2 stars
21
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor experiences with staff, citing rudeness and lack of assistance, particularly in the bakery and pharmacy.

Product Quality

Several reviews highlighted issues with the freshness of produce and other grocery items, including complaints about bruised or spoiled products.

Store Cleanliness

The store is generally described as clean and organized, although some customers noted unpleasant odors and issues with product tampering.

Convenience

Customers appreciate the store's location and variety of products, but some expressed frustration with long wait times and issues with the self-checkout machines.
  • TB
    Tony Buccheri
    Jan 3, 2026
    3.0
    Did not like the layout.
  • PN
    Patrick Ndorimana
    Dec 14, 2025
    5.0
    For my household shopping, I usually go to GIANT Food because I find everything I need for everyday use in the kitchen and for cleaning, and they also have a pharmacy, not to mention their delicious ready-to-eat roast chicken!
  • RP
    Rosanna Palacios
    Aug 12, 2025
    3.0
    I Love this Giant, I’ll give them 1,000 stars if it wasn’t for the bad service I got from the bakery. As I approached to the bakery last week, I wanted 3 baguettes, and the baguettes that were outside were hard. So I ask the lady in the Bakery, how long would it take go get fresh baguettes, she said 15 minutes, so I told her I would wait, she said ok, I put my timer for 17 minutes to give a little more time, as my clock went off she walk out of the bakery with a shopping cart, and left. I got really upset and ask Ranithma, the other Young girl, that was working there and her and the manager in charge that week helped me. The poor service of that lady in the Bakery it’s bad.
  • LV
    Lizandro VEZEFFECT
    Aug 1, 2025
    5.0
    So convenient and a huge selection of fresh produce.
  • DS
    Dazzling star
    Jun 14, 2019
    5.0
    Mr Kurt is amazing. I always want him to attend to me. He is one of the best employees I have meet at this place. The store is clean, and prices are fair enough.

Frequently Asked Questions About Giant Food

What are the operating hours of Giant Food in Gaithersburg?

Giant Food in Gaithersburg is open daily from 6:00 AM to 10:00 PM. On holidays, hours may vary; for example, it closes earlier on November 27 and December 24, and is closed on December 25.

Does Giant Food offer in-store pickup and delivery services?

Yes, Giant Food offers both in-store pickup and contactless delivery services for convenient shopping.