Business Details
About
Grocery Store
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
562 reviews
5 stars
332
4 stars
145
3 stars
45
2 stars
10
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, while some reported poor service experiences, particularly at the deli and self-checkout.
Cleanliness
The store is generally described as clean, but several reviews highlighted issues with the restrooms and overall cleanliness.
Stock Availability
Customers frequently mentioned inconsistent stock levels, with some items being unavailable or expired, leading to disappointment.
Parking and Safety
Concerns were raised about the chaotic parking lot, with reports of unsafe driving and lack of security.
Overall Experience
While some customers expressed loyalty and satisfaction with their shopping experience, others indicated a desire for improvements in management and service.
- AMArvind MathurNov 17, 20254.0Great store with limited organic stuff
- GZGenevla ZaniOct 19, 20255.0Great
- IIIceQueenSep 25, 20251.0Horrible service, they’re very slow. It’s taking one guy over 10 minutes to help one or two ppl and there was a line forming. That’s ridiculous in my opinion and needs to learn how to deal with fast pace environment
- PNPatrick NdorimanaSep 12, 20255.0Je pense que 3 sur 7 jours j'y vais!
- JAJL AdamsSep 1, 20252.018 years shopping at this store. Parking lot is nuts , people speeding through parking lot , not yielding to pedestrian's in cross walk or other , allowed to double park at entrance in No Parking Zone . Bathroom not clean . Deli counter service , ignores customers until you appear frustrated. I prefer using cashier line, and yes, cashiers enjoy having conversations with other employees , rather than helping the customer waiting . Manager at service counter , would rather carry on conversation with employees , even when customer is standing in her face waiting for help . Coaching employees take it off floor . Self-service check-out is ok, as long as you do not need assistance . You are doing the customer a favor by helping them . I have had other customers follow me around cursing and acting a fool , at this store . Where is security ? My first experience here ,was when a vagrant threw bodily fluids at us , when exiting the store many years ago. Finally cops caught this idiot . Apparently , this happened on several occasions to others . I guess I should have learned my lesson sooner. Going to Safeway Now .
Frequently Asked Questions About Giant Food
What are the operating hours of Giant Food on regular days?
Giant Food is open every day from 6:00 AM to 10:00 PM.
Does Giant Food offer delivery and pickup services?
Yes, Giant Food offers both in-store pickup and contactless delivery services.
Are there any special holiday hours for Giant Food?
Yes, Giant Food has different holiday hours, such as opening from 6:00 AM to 5:00 PM on November 27, and 8:00 AM to 5:00 PM on December 25.
What pharmacy services are available at Giant Food?
Giant Food offers pharmacy services, including flu vaccinations, at its Giant Pharmacy located within the store.
Can I use any financial services at Giant Food?
Yes, Giant Food offers financial services such as Western Union money transfers, Coinstar machines, and has a PNC Bank presence.
Where is Giant Food located and how can I contact the store?
Giant Food is located at 842 Muddy Branch Rd, Gaithersburg, MD 20878, US. You can call the main phone number at +1 301-948-8148.
What online options does Giant Food provide for shopping?
You can shop online for coupons, loyalty rewards, and start your order at Giant Food's website or through their iOS app.
What can customers find near Giant Food for entertainment or leisure?
Nearby, customers can rent movies and video games at Redbox kiosks, or visit Montgomery County Liquor & Wine for beverages to enjoy after shopping.
Are there fitness or wellness services near Giant Food?
Yes, you can visit nearby yoga studios like Dahn Yoga, Body & Brain Gaithersburg Yoga·Tai Chi, and wellness centers such as Pivot Physical Therapy.
How can nearby financial and locksmith services assist Giant Food customers?
Customers can use nearby ATMs like First National Bank ATM or PNC, and locksmith services at KeyMe Locksmiths, facilitating convenient errands around their grocery visit.