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Five Guys

4.1
(324 reviews)

Business Details

(301) 926-9200
https://restaurants.fiveguys.com/653-center-point-way

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 653 Center Point Way in Gaithersburg is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Five Guys
653 Center Point Way, Gaithersburg, MD
20878, United States

Hours

Reviews

4.1
324 reviews
5 stars
166
4 stars
90
3 stars
28
2 stars
13
1 star
27

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting them as delicious and fresh, though some mentioned issues with overcooking and incorrect orders.

Customer Service

Feedback highlighted significant concerns regarding customer service, with many reviews mentioning rude staff, poor management responses, and a lack of attentiveness.

Cleanliness

Several customers appreciated the cleanliness of the location, while others reported unsanitary practices and a lack of proper food handling.

Order Accuracy

Many customers experienced issues with incorrect orders, both in-store and for delivery, leading to frustration and dissatisfaction.
  • SQ
    Shar Tegral (Q)
    Nov 9, 2025
    5.0
    The fries, The Fries, THE FRIES!!!! Burgers are damned good as well but get some FRIES!
  • AK
    Arya Kh
    Oct 27, 2025
    3.0
    Love the burger as always. Even though they mixed our orders and put the wrong number on our burgers. My friend got my order of hot sauce, which wasn't nice...
  • AA
    a
    Jan 16, 2019
    4.0
    The burger was great (got a little cheeseburger) but the fries are to oily and for my taste didnt have enough salt
  • PR
    Philip Raskin
    Jun 3, 2018
    5.0
    Greasy burgers and fries are what they are known for. This location doesn't disappoint. Service is fast, friendly and efficient. It also doesn't hurt that I can walk here in 5 minutes, so that certainly factors in as well.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

Five Guys partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
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  • Official website
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