Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 653 Center Point Way in Gaithersburg is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.1
325 reviews
5 stars
166
4 stars
90
3 stars
28
2 stars
14
1 star
27
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries, noting they are delicious and fresh, though some reported issues with overcooking and incorrect orders.
Customer Service
Many reviews highlighted poor customer service, with reports of rude staff, unprofessional behavior, and inadequate responses to complaints.
Cleanliness
The restaurant was often described as clean, with some customers appreciating the efforts made by staff to maintain hygiene.
Order Accuracy
A significant number of customers experienced issues with order accuracy, including wrong items and missing drinks.
Pricing
While some customers felt the food was worth the price, others considered it overpriced, especially given the inconsistencies in service and food quality.
- SQShar Tegral (Q)Nov 9, 20255.0The fries, The Fries, THE FRIES!!!! Burgers are damned good as well but get some FRIES!
- AKArya KhOct 27, 20253.0Love the burger as always. Even though they mixed our orders and put the wrong number on our burgers. My friend got my order of hot sauce, which wasn't nice...
- CKCrimson KngJul 1, 20253.0Pretty darn good burger ... fries were undercooked ... chairs are uncomfortable.
- HAHend AlweeshyFeb 21, 20221.0The entire stuff that is working on a Monday February 21 at 1:00 p.m. it's just rude the entire staff. I wanted to have a milkshake for my daughter and I asked her for a cherry because she loves their milkshake and she just slammed the milkshake at the counter and scared her. It's easy to be kind .so easy.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does this Five Guys location accept reservations?
No, Five Guys at 653 Center Point Way in Gaithersburg does not accept reservations.
What are the hours for dining in at this Five Guys?
This Five Guys location is open daily from 11:00 AM to 10:00 PM.
Can I order delivery or pickup from this Five Guys?
Yes, this location offers both in-store pickup and delivery services.
How can I customize my order at Five Guys?
Five Guys offers over 250,000 ways to customize your burger and more than 1,000 milkshake combinations.
What payment methods are accepted at this Five Guys?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this Five Guys location have wheelchair accessible restrooms and entrances?
Yes, the location has both wheelchair accessible entrances and restrooms.
Are children welcome and are there high chairs available at Five Guys?
Yes, children are welcome and high chairs are available at this location.
What nearby places can I visit before or after dining at Five Guys in Gaithersburg?
You can visit Kentlands Market Square for shopping or enjoy live entertainment at Market Square Live, both close to Five Guys.
If I'm visiting Five Guys, what beauty salons are nearby for a quick appointment?
Nearby beauty salons include Studio 9, Salon Lofts, Gel-Us Nails, REJ Designs, Lipsticks and Hair, and Goodarzi Hair Studio.
What other dining options are near Five Guys at 653 Center Point Way?
Other nearby dining options include Thai Tanium Restaurant, Bonchon Korean Restaurant, Vasili's Kitchen, Dog Haus Biergarten, Largent's Restaurant & Bar, Peppers Indian Restaurant, Lapu Lapu Filipino Restaurant, Potomac Pizza of Kentlands, Hakuba Japanese Cuisine, and KENAKI Sushi Counter.