Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Gaithersburg, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
217 reviews
5 stars
95
4 stars
54
3 stars
22
2 stars
12
1 star
34
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customer feedback indicates inconsistent staff performance, with some employees being friendly and efficient while others display rudeness and lack of knowledge about menu items.
Cleanliness
Several reviews mention cleanliness issues, including unsanitary conditions and unpleasant odors in the store.
Product Quality
Customers reported dissatisfaction with product quality, including stale donuts and poorly made drinks, alongside some positive mentions of fresh items.
Service Speed
Service speed is frequently criticized, with many customers experiencing long wait times, especially during busy periods.
Customer Experience
Overall customer experience varies widely, with some praising the friendly atmosphere and others expressing frustration over poor service and management.
- JJJ JjNov 4, 20251.0They made my drink incorrectly the past 3 orders and the workers there always have a bad attitude.
- RRRatchet RacingOct 15, 20251.0I don't think the employee there cares to work. Oct 15 at around 4:45PM I came in to purchase donut holes and the Halloween bucket. The store was empty. The worker wasn't even around and I was inside for quite some time. When she finally woke up and came out to the front she was lost ans confused. I asked her about the Halloween bucket and she did not know what I was talking about. She went to the back again to "look for the bucket" but disappeared for a long time again. I hope the owner checks the cameras and verify what their employees do since they clearly aren't doing their job.
- MSMonnika ScottSep 16, 20251.0I had to ask the cashier to stay calm, otherwise I couldn't order. It's one thing to be fast, it's another to be efficient. But the cashier was fast but terribly disruptive.
- MLMark LevitanJul 28, 20252.0I walked in to pick up my online order. The employee came from the back with phone in one hand watching a YouTube video and a glove on the other hand. I know I came in early to pick up my food that I made online so I patiently waited. While waiting. I noticed the employee set his phone onto the counter where food is prepared. On the other hand, he had a glove and proceeded to grab the food from the refrigeration unit and build my order. I asked him to change the gloves. He said my glove is clean. I said you were just holding your cell phone. He looked at me condescendingly he then ripped off his gloves. Proceeded to not wash his hands and put on new gloves. Then looked at me and said is that good? I told him you should wash your hands. It's required by the health department. Before putting on new gloves. He prepared the order. There were flies flying around inside the location. Multiple health department violations visually seen. 7/28 7:26p please I hope management can teach him decent simple food safety standards.
- AMAbhishek ManandharJul 2, 20254.0The afternoon staff (young guy with a hat) was working by himself but everything went smooth and was very friendly. 100% recommend this location.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Gaithersburg, MD?
Dunkin' in Gaithersburg is open from 4:30 AM to 9:00 PM Monday through Saturday, and from 5:00 AM to 9:00 PM on Sunday.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What new seasonal beverages are available at Dunkin' during the holiday season?
Try the new Cookie Butter Cloud Latte, Berry Sangria Refresher, and returning favorites like Peppermint Mocha and Toasted White Chocolate Signature Lattes.
Can I order ahead using a mobile app at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android.
What types of food and beverages does this Dunkin' serve?
Dunkin' serves espresso, coffee, donuts, breakfast sandwiches, tea, and offers a variety of breakfast, lunch, and brunch options.
Is the Dunkin' in Gaithersburg accessible for families and does it offer free Wi-Fi?
Yes, Dunkin' welcomes families, including children, and provides free Wi-Fi for customers.
What are some nearby places of interest close to Dunkin' at 12168 Darnestown Rd?
Nearby places include Baskin-Robbins ice cream shop, Cafe Roma MD Italian restaurant, and The UPS Store shipping center.
How can nearby places like Baskin-Robbins complement my visit to Dunkin'?
After enjoying coffee and breakfast at Dunkin', you can visit Baskin-Robbins nearby for ice cream or smoothies to satisfy your sweet cravings.
Are there other dining options near Dunkin' in Gaithersburg?
Yes, nearby dining options include Cafe Roma MD for Italian cuisine, That's a Wrap for salads and deli items, and Kara Hibachi & Sushi for Japanese food.
What businesses near Dunkin' could assist with shipping or mailing needs?
The UPS Store 4427 is located nearby and provides printing, freight, cargo, and shipping services.