Dunkin'

4.0
519 reviews
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Business Details

20 Montgomery Village Ave, Gaithersburg, MD
20879, United States
(301) 869-3865
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Gaithersburg, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
20 Montgomery Village Ave, Gaithersburg, MD
20879, United States

Hours

Reviews

4.0
519 reviews
5 stars
266
4 stars
122
3 stars
54
2 stars
26
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, with some employees praised for friendliness while others were reported as rude or unhelpful.

Order Accuracy

Several reviews mention issues with incorrect orders and misunderstandings, particularly with drink preparations.

Cleanliness

Customers noted cleanliness issues, particularly with the floors and overall hygiene in the establishment.

Product Quality

While some customers enjoyed the coffee and donuts, others reported stale or poorly made food items.

Timeliness

Many reviews highlighted slow service, especially during busy times or when using curbside pickup.
  • BB
    Bhaswanth Benedict
    Jan 4, 2026
    1.0
    Aunty did not open door at 5:10 AM on Sunday. Lights out-door locked
  • CM
    Cecilia B. Constanza Munoz
    Dec 24, 2025
    4.0
    The cashier was very nice..she's speaks Spanish. I didn't remember her name..
  • FT
    Funn Traveler
    Dec 21, 2025
    1.0
    Male night manager is rude. I came at 8 pm to order an iced latte and he said their machine start self cleaning at 8pm, and so I could not order it. Isn’t 8 pm too early to clean when you close at 10 pm? It gives me the impression that he just did not want to make any drinks at that time of the night. I just ended up ordering some donuts. When I got home they were stone cold. Would not recommend this place
  • SS
    Susana Salazar
    Nov 21, 2025
    1.0
    Como es eso que dice que cierran a las 10 pm y vengo a las 9 de la noche y dice que ya no me pueden vender un café por que ya van a cerrar. 6 faltan 45 minutos
  • LS
    La Senegalaise
    Oct 29, 2025
    5.0
    I love coming here in the afternoon because Sameena one of the employee is so kind and great at what she does! Excellent service! She always makes great sandwiches and very hot drinks. I love this Dunkin
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Gaithersburg, MD?

Dunkin' in Gaithersburg operates daily from 4:30 AM to 10:00 PM, with Sunday opening at 5:00 AM.

Does Dunkin' in Gaithersburg offer delivery and curbside pickup services?

Yes, Dunkin' in Gaithersburg offers both delivery and curbside pickup services.