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Dunkin'

3.8
(319 reviews)

Business Details

(301) 799-2080
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Gaithersburg, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
610 Quince Orchard Rd, Gaithersburg, MD
20878, United States

Hours

Reviews

3.8
319 reviews
5 stars
148
4 stars
70
3 stars
33
2 stars
18
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rudeness, unprofessional behavior, and staff being unhelpful.

Product Quality

Customers frequently complained about inconsistent food and drink quality, including stale donuts and poorly made coffee.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty floors and unsanitary conditions.

Staff Attitude

While some customers praised friendly staff, many others reported negative interactions, indicating a lack of consistent training and professionalism.

Order Accuracy

There were multiple complaints about incorrect orders and a lack of attention to customer requests.
  • RB
    Ryan Bollinger
    Jan 30, 2026
    2.0
    Food came out fast and hot, my drink took forever causing my food to go cold. If it was busy I would understand but I was the only one in here. Won’t be back
  • DM
    Dariana Mendez
    Jan 9, 2026
    1.0
    The worst customer service of my life. I understand they might be tired because there was only one person working, but it's unacceptable; they treat you terribly.
  • CT
    Coco Taji
    Dec 14, 2025
    5.0
    Me fascinan las donas y sus servicios
  • KK
    Kevin
    Nov 21, 2025
    1.0
    Yesterday it was only 5 minutes before closing and they told me I couldn't order
  • OF
    Oliver Fajardo
    Nov 14, 2025
    1.0
    I used to come to this DD until I heard the owner tell the guy in front of me that he voted for Trump. He said, "If you like money, you have to vote for Trump". You can vote for whoever you want, that is your right. I choose not to visit this location as I am an immigrant and hate what this administration is doing to Latinos in this country. Si son inmigrantes Latinos, no visiten a este lugar que el dueno apoya a Trump. Vayan a otro lugar.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Gaithersburg, MD?

Dunkin' in Gaithersburg is open Monday to Friday from 5:00 AM to 2:00 PM, Saturdays from 5:00 AM to 10:00 PM, and Sundays from 6:00 AM to 10:00 PM.

Can I order from Dunkin' ahead of time using an app?

Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android to enjoy a fast grab and go experience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Legal business name
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