Chipotle Mexican Grill

Reviews

• EE

  Eggs

  Dec 26, 2025
  1.0
  Horrible service, Very stingy with the food (as little as they can put), and horrible phone service
• ZL

  Zaura Love

  Dec 10, 2025
  1.0
  I visited this Chipotle today around 6:30 PM, and my experience was extremely disappointing. The restaurant was very dirty from the moment I walked in. The main tray where the food is served had food spilled all over, and several of the ingredients were mixed into the wrong sections. When I told the worker—a lady who was serving my bowl—that I hadn’t been given a full scoop of chicken and politely asked for just a little more, she was rude and combative. I even asked if she could remake the bowl with a proper portion, and instead of resolving the issue, she continued with the attitude while her coworkers stood around watching without stepping in to help. As I looked around before leaving, I noticed multiple dirty tables, food all over the surfaces, and the drink station was a complete mess. The overall environment was unclean and the customer service was terrible. I ended up leaving the establishment very frustrated. This location definitely needs better cleanliness, better customer service, and staff who are willing to address simple concerns instead of escalating them.
• KL

  Katie Leiser

  Dec 8, 2025
  1.0
  I was overcharged on my credit card statement. When I attempted to contact customer service, I was told that they would send a refund within 3 to 5 business days. Almost 3 weeks later I was told that they would no longer send a refund due to the time lapse, but instead sent me QR code for entrées. Make sure if you use a credit card at this chipotle that you check it immediately because they will not refund your money. I would recommend not going to this chipotle
• LY

  Leah Yun

  Dec 3, 2025
  1.0
  I had dealt with a very rude and upsetting experience at this chipotle. I approached them with nothing but respect and got only a pinch of every topping I had asked for. The lady making my bowl kept telling me to “speak up” in an aggressive manner even though it’d been busy and the music was fairly loud. My bowl was dry, sorry, and sloppy it really looked like a failed attempt making fried rice. Besides the food the service it’s what’s most needed to be addressed, I haven’t had a good experience here, my daughter, and my husband haven’t either. They’re all getting paid at the end of the day, why have such cold attitude towards your costumers? Just because you have a shitty day doesn’t mean you should make someone else’s worse let alone a stranger.
• JW

  john Wilkins

  Dec 3, 2025
  1.0
  Not only were the servers rude, but extremely skimpy on the toppings. It wasn’t busy at all when I came in, and the workers ignored me for a solid 10 minutes while making mobile orders. Additionally, there were other workers who could’ve helped me who were standing around doing nothing. Then, while ordering, the lady gave me a dirty look every time I asked for extra ingredients such as corn and rice. She’d also walk away periodically to take care of other things mid-order. I remained extremely polite and respectful and wasn’t given the same in return when they’re literally getting paid to do that. I walked out angry knowing that the money I spent on their food was probably wasted paying employees who don’t do their job. It also took about 10 minutes for me to get in and out when I was one of three people in line. It could’ve taken me 2 minutes. Terrible portion sizes and terrible service. This place needs to go under new management or retrain/hire new employees. I work at a restaurant, so I understand a lot of this. It’s not that hard to NOT BE RUDE WHEN YOU’RE GETTING PAID TO NOT BE RUDE!

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