Chipotle Washingtonian is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Inconsistent food quality reported, with issues such as overly salty dishes, small portion sizes, and hygiene concerns.
Service Issues
Customers frequently experienced rude service, long wait times, and order mistakes, leading to dissatisfaction.
Cleanliness
Multiple reviews highlighted unclean conditions in the restaurant, including messy food areas and poor hygiene.
Order Accuracy
Many customers reported issues with incorrect orders, particularly with online and delivery orders.
GW
Grace Won
Dec 23, 2025
5.0
One of the Best Chipotle in MoCo! Thank you!
HR
H R
Dec 20, 2025
1.0
I come to this location a lot because it’s very close to home. There is no consistency in quality.
Sometimes the food is good, other times it’s bad. Today the rice was mushy and there was almost no flavor.
I also notice they have a lot of turnover with staff. Probably why there’s no consistency.
DD
Dejen
Dec 15, 2025
1.0
I'm always using Chipotle, but I have never been experienced like this place, the food hygiene is very disappointing, even can't eat and when I'm came in there is bad smell, even the food looking not good, I keep going Chipotle, but never this place
ZG
Zandra Gutay
Dec 8, 2025
1.0
⭐ 1 Star Review ⭐
All Three Orders Had Only 3–4 Pieces of Meat
I ordered from Chipotle through Uber Eats and this was one of the most disappointing experiences I’ve had. All three of my orders came with only 3–4 small pieces of meat each. It’s unbelievable.
It truly feels like they give extremely small portions to Uber Eats customers, even though we pay more because of delivery and service fees. This is not acceptable and not the quality or portion size I paid for.
Very poor service and definitely not a good look for Chipotle. They need to be consistent with their portions and stop shortchanging delivery customers.
IB
Idania Bracamonte
Nov 21, 2025
1.0
They’re supposed be opened at 10:45 but when you get at that time is still closed. And then when I tried to pay with cash the lady was mad and told me that I had to wait to open the register. And gave an attitude it was the manager.
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill Washingtonian?
Chipotle Mexican Grill Washingtonian is located at 205 Boardwalk Pl, Montgomery, Gaithersburg, MD 20878 in the RIO Washingtonian Center.
What are the operating hours of Chipotle Mexican Grill Washingtonian?
The restaurant is open from 10:45 AM to 11:00 PM every day of the week.
Does Chipotle Washingtonian offer pickup and delivery services?
Yes, Chipotle Washingtonian offers both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill Washingtonian?
You can order online using their website at https://order.chipotle.com/ or through the Chipotle app available at https://apps.apple.com/us/app/chipotle/id327228455.
What kind of food does Chipotle Mexican Grill Washingtonian serve?
Chipotle serves fast-casual Mexican-inspired food including customizable burritos, bowls, quesadillas, tacos, and salads using responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Washingtonian have a rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
Is Chipotle Washingtonian a LGBTQ friendly establishment?
Yes, Chipotle Mexican Grill welcomes LGBTQ customers and is an inclusive establishment.
What nearby attractions can I visit around Chipotle Washingtonian?
You can visit nearby attractions such as The Amazing Art Studio for arts and crafts, Muse Paint Bar for arts and entertainment, and the RIO Lakefront shopping center all close to Chipotle Mexican Grill Washingtonian.
Are there convenient transit options near Chipotle Mexican Grill Washingtonian?
Yes, Washingtonian BLV & Rio Boulevard is a nearby transportation option that can help customers find their way to Chipotle Washingtonian.
What other food and drink options are near Chipotle Washingtonian?
Nearby you can find Mason's Famous Lobster Rolls serving seafood cuisine and Donutchew, a bakery and bubble tea shop, for additional dining choices.