Chipotle Washingtonian is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported frequent issues with incorrect or incomplete orders, particularly with online orders.
Portion Sizes
Numerous reviews mentioned inconsistency in portion sizes, with many customers feeling shortchanged on ingredients.
Customer Service
Feedback highlighted poor customer service experiences, including rude staff and unhelpful responses to complaints.
Food Quality
Several customers experienced issues with food quality, including overly salty dishes and concerns about food safety.
Cleanliness
Multiple reviews pointed out cleanliness issues within the restaurant, including messy food areas and unkempt dining spaces.
IB
Idania Bracamonte
4 days ago
1.0
They’re supposed be opened at 10:45 but when you get at that time is still closed. And then when I tried to pay with cash the lady was mad and told me that I had to wait to open the register. And gave an attitude it was the manager.
SM
Shawn M
Oct 2, 2025
1.0
Never ordering again from this location. They ALWAYS mess up my order.
SD
Sadith Delgado
Sep 13, 2025
1.0
I am a Chipotle lover,but when we went to this Chipotle,my son asked for avacado and they served us brown avacado,before I could say never mind they for once gave us a huge scoop of it. Wow. Just wow.
DD
Dan
Aug 17, 2025
1.0
Staff seem nice but if you order online it’s never on time and you have to watch people walk in and get their food while you wait. What’s the point?
OO
organs
Jul 31, 2025
5.0
literally the best burrito ive ever had from a chipotle(all the ingredients looked spectacular). but to the woman whom commented "im surprised you could fit all that in" in reference to my burrito whilst worker wrapping it up, i hope you ENJOY your MEATLESS burrito with "TOMATOES" and your heaping scoop of GAUC.
mmmmmgmm my huge burrito is sooooooo good. 5 stars.
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill Washingtonian?
Chipotle Mexican Grill Washingtonian is located at 205 Boardwalk Pl, Montgomery, Gaithersburg, MD 20878 in the RIO Washingtonian Center.
What are the operating hours of Chipotle Mexican Grill Washingtonian?
The restaurant is open from 10:45 AM to 11:00 PM every day of the week.
Does Chipotle Washingtonian offer pickup and delivery services?
Yes, Chipotle Washingtonian offers both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill Washingtonian?
You can order online using their website at https://order.chipotle.com/ or through the Chipotle app available at https://apps.apple.com/us/app/chipotle/id327228455.
What kind of food does Chipotle Mexican Grill Washingtonian serve?
Chipotle serves fast-casual Mexican-inspired food including customizable burritos, bowls, quesadillas, tacos, and salads using responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Washingtonian have a rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
Is Chipotle Washingtonian a LGBTQ friendly establishment?
Yes, Chipotle Mexican Grill welcomes LGBTQ customers and is an inclusive establishment.
What nearby attractions can I visit around Chipotle Washingtonian?
You can visit nearby attractions such as The Amazing Art Studio for arts and crafts, Muse Paint Bar for arts and entertainment, and the RIO Lakefront shopping center all close to Chipotle Mexican Grill Washingtonian.
Are there convenient transit options near Chipotle Mexican Grill Washingtonian?
Yes, Washingtonian BLV & Rio Boulevard is a nearby transportation option that can help customers find their way to Chipotle Washingtonian.
What other food and drink options are near Chipotle Washingtonian?
Nearby you can find Mason's Famous Lobster Rolls serving seafood cuisine and Donutchew, a bakery and bubble tea shop, for additional dining choices.