Chipotle Mexican Grill

3.8
626 reviews
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Business Details

205 Boardwalk Pl, Gaithersburg, MD
20878, United States
(240) 399-0245
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Washingtonian is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
205 Boardwalk Pl, Gaithersburg, MD
20878, United States

Hours

Reviews

3.8
626 reviews
5 stars
301
4 stars
141
3 stars
41
2 stars
37
1 star
106

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect or incomplete orders, particularly with online orders.

Portion Sizes

Numerous reviews mentioned inconsistency in portion sizes, with many customers feeling shortchanged on ingredients.

Customer Service

Feedback highlighted poor customer service experiences, including rude staff and unhelpful responses to complaints.

Food Quality

Several customers experienced issues with food quality, including overly salty dishes and concerns about food safety.

Cleanliness

Multiple reviews pointed out cleanliness issues within the restaurant, including messy food areas and unkempt dining spaces.
  • IB
    Idania Bracamonte
    4 days ago
    1.0
    They’re supposed be opened at 10:45 but when you get at that time is still closed. And then when I tried to pay with cash the lady was mad and told me that I had to wait to open the register. And gave an attitude it was the manager.
  • SM
    Shawn M
    Oct 2, 2025
    1.0
    Never ordering again from this location. They ALWAYS mess up my order.
  • SD
    Sadith Delgado
    Sep 13, 2025
    1.0
    I am a Chipotle lover,but when we went to this Chipotle,my son asked for avacado and they served us brown avacado,before I could say never mind they for once gave us a huge scoop of it. Wow. Just wow.
  • DD
    Dan
    Aug 17, 2025
    1.0
    Staff seem nice but if you order online it’s never on time and you have to watch people walk in and get their food while you wait. What’s the point?
  • OO
    organs
    Jul 31, 2025
    5.0
    literally the best burrito ive ever had from a chipotle(all the ingredients looked spectacular). but to the woman whom commented "im surprised you could fit all that in" in reference to my burrito whilst worker wrapping it up, i hope you ENJOY your MEATLESS burrito with "TOMATOES" and your heaping scoop of GAUC. mmmmmgmm my huge burrito is sooooooo good. 5 stars.
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Frequently Asked Questions About Chipotle Mexican Grill

What is the address of Chipotle Mexican Grill Washingtonian?

Chipotle Mexican Grill Washingtonian is located at 205 Boardwalk Pl, Montgomery, Gaithersburg, MD 20878 in the RIO Washingtonian Center.

What are the operating hours of Chipotle Mexican Grill Washingtonian?

The restaurant is open from 10:45 AM to 11:00 PM every day of the week.