Customers consistently praised the staff for their exceptional service, friendliness, and attentiveness, with specific mentions of employees like Faviola, Jocelyn, and Carlos.
Food Quality
The food was frequently described as fresh, delicious, and well-prepared, with many customers highlighting the generous portion sizes and appealing presentation.
Cleanliness and Atmosphere
The location was noted for its cleanliness and welcoming atmosphere, contributing to a pleasant dining experience.
Efficiency
Despite busy times, the staff managed to serve customers quickly and efficiently, maintaining a smooth operation even during peak hours.
AM
Abhi Mndr
Feb 16, 2026
5.0
This is my fav Cava chain!! Best employees, great food ALWAYS (even when they’re about to close), and excellent customer service.
I often see Eric at the register and honestly he’s one of most humble and patient guy I’ve encountered 👊
If you want a place that treats you as your own then this is it! 10/10 recommend!!
JB
Jennifer Barr
Feb 16, 2026
5.0
I love visiting the Kentlands Cava! We come here every other week in the evening close to closing and yet everyone is still happy to serve us and they treat us so kindly. It’s a friendly work environment and the food is always fresh at this location. We always encounter Eric at the register, he is so kind and patient, we enjoy seeing him when we visit! We cannot recommend this location enough!!
AP
Aparna J. Pooleri
Feb 16, 2026
5.0
Great hospitality, service, and portions. Eric was especially nice. This isn’t my local Cava but I think it’s worth going out of the way to keep eating here!
YR
Your Fav Reviewer
Feb 14, 2026
3.0
The food quality at CAVA is generally good. Ingredients are fresh, flavors are balanced, and the restaurant itself is clean and organized.
However, customer service needs improvement. Interactions often feel rushed and lack basic hospitality. A more welcoming and attentive approach would significantly improve the overall experience.
Additionally, portion sizes tend to be noticeably smaller when ordering through Uber Eats compared to ordering in person. Since pricing remains the same, consistency across ordering platforms is important.
With stronger service standards and uniform portioning, this location could provide a much more consistent experience.
JF
Jacqueline Fechner
Feb 11, 2026
3.0
I'm not going to lie. I love CAVA. I definitely prefer CAVA than Chipotle and other fast food restaurants chains. However this isn't the first time I have gotten sick from CAVA. The first time was at the Rockville location near Pike and Rose. I stopped going there because I've gotten sick twice. I took a break from eating there and started going to other locations for redemption. The service is wonderful. The staff are great workers. Truthfully I really don't believe they wash any of the lettuce they offer. I ordered a bowl with white rice, arugula lettuce, roasted veggies, cucumbers, pita chips, hummus, and yogurt dill. It was really good, but I ate half of it. After the second half my stomach started to feel uncomfortable thinking that I ate too fast. To each at their own risk, but I suggest to not choose any lettuce to anyone's bowl. If anyone agrees that they experienced this please let me know. I'm pretty confident that I'm experiencing a type of food poisoning at this current moment as I'm writing this with a fever, chills, body aches, nausea, and severe stomach cramps. I love the business, but it will be awhile to trust to eat there again.
CAVA is a fast-casual Mediterranean restaurant offering customizable greens + grains bowls, salads, and pitas.
Where is CAVA located in Gaithersburg, MD?
CAVA is located at 213 Kentlands Boulevard, Gaithersburg, MD 20878, US.
What are the operating hours of CAVA in Gaithersburg?
CAVA is open daily from 10:30 AM to 10:30 PM.
Is CAVA open on holidays?
CAVA is closed on November 27, December 24, and December 25, 2025.
Does CAVA offer delivery and takeout options?
Yes, CAVA offers both delivery and takeout services.
What payment methods are accepted at CAVA?
CAVA accepts American Express, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is CAVA accessible for customers with disabilities?
Yes, CAVA features wheelchair accessible entrance, parking, seating, and restrooms.
Are there family-friendly amenities at CAVA?
Yes, CAVA welcomes families and children, offers a children's menu and high chairs.
Which nearby places can I visit before or after dining at CAVA?
Nearby places include Zengo Cycle Kentlands for cycling classes, Grape Escape for wine and beer, and Hand and Stone Massage and Facial Spa for relaxation.
What nearby entertainment and shopping options are available around CAVA?
You can visit Play Street Museum Gaithersburg for family fun, Hallmark for gifts, and Giant Food supermarket for groceries.