Numerous customers reported long wait times for food and poor service, with many feeling ignored or neglected by staff.
Food Quality
While some customers enjoyed the food, many others complained about cold, dry, or incorrect orders, indicating inconsistency in food preparation.
Staff Attitude
Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of attentiveness, contributing to a negative dining experience.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and friendliness, suggesting that there are capable employees at the location.
Atmosphere Concerns
Customers noted issues with noise levels and cleanliness, with some describing the environment as uncomfortable or unwelcoming.
CD
Christian Davila
2 days ago
1.0
Went to Buffalo Wild Wings for the time first time in 5 years and it’s not so good anymore. The food wasn’t hitting like it used to.
PP
Pamela
2 days ago
1.0
I’m impressed - this is actually the worst dining experience I’ve ever had in my life. I’m usually not one to complain, as I’ve worked food service myself, but I’m actually mad. That’s $75 of my life I’m never getting back.
- They forgot my cocktail, which was mid once I did receive it.
- We ordered onion rings, which were all stuck together and burnt.
- They gave me fries instead of wedges, and when I alerted the waitress she said she’d alert the kitchen and bring me wedges. I never got my wedges.
- My boyfriend ordered three flavors of wings, he only got one of the flavors he asked for. The other two flavors? Mystery. And they barely had any sauce on them to begin with, mind you.
- The “chicken dippers”? Don’t get me started. When I first saw them I thought they were chicharrones. See picture attached. Who makes chicken tenders like that??? Now that I’ve had some time to process, I realize that it wasn’t even a chicken tender - it was a chicken patty cut into five pieces. WHICH WAS TERRIBLE! I’m convinced it wasn’t even chicken. Is BWW using squirrel meat now?
Service was alright. The server was friendly and I don’t REALLY blame her as she was really busy so I won’t mention her by name.
All in all, would give zero stars if I could. Just go literally anywhere else.
KK
K
Oct 27, 2025
5.0
Food was good, not too expensive. Wait staff was friendly and attentive
HB
Harvey Bender
Oct 27, 2025
1.0
Loud offensive profanity laced music and language. Terrible service, when you can get it. They got ALL three orders, basic menu items, WRONG.
The wait staff serviced 3 other tables of they newly arrived friends that had arrived AFTER we were already seated. Both waitress smelled of alcohol and appeared intoxicated. This is by far, hands down, the most offensive place I have ever eaten at. Is this the result of DEI policies at BWW? It literally has to be, because no one with any sense would have hired this gaggle of antisocial prejudiced staff.
Come to think of it, we were the only whites in the place. Now I know why.
AVOID AVOID AVOID
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Gaithersburg specialize in?
Buffalo Wild Wings in Gaithersburg specializes in Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
Where is the Buffalo Wild Wings located in Gaithersburg?
It is located at 668 Clopper Road, Gaithersburg, MD 20878, United States.
What are the operating hours of Buffalo Wild Wings in Gaithersburg?
They are open Monday to Wednesday from 11:00 AM to 12:00 AM, Thursday to Saturday from 11:00 AM to 1:00 AM, and Sunday from 11:00 AM to 12:00 AM.
Is Buffalo Wild Wings in Gaithersburg currently open?
Yes, the restaurant is currently open.
What kind of categories does Buffalo Wild Wings in Gaithersburg fall under?
It is categorized as a Chicken Wings Restaurant, Sports Bar, Restaurant, and Takeout restaurant.
How can I contact Buffalo Wild Wings in Gaithersburg by phone?
You can call them at +1 301-330-7300.
Where can I find more information or updates about Buffalo Wild Wings in Gaithersburg online?
You can visit their official site at https://www.buffalowildwings.com/locations/us/md/gaithersburg/668-clopper-road/sports-bar-1602/ or their Facebook page.
What nearby shopping centers can I visit around Buffalo Wild Wings in Gaithersburg?
Nearby shopping centers include Quince Orchard Plaza and Quince Orchard Shopping Center, which are great places to explore before or after your meal.
Are there entertainment options near Buffalo Wild Wings in Gaithersburg?
Yes, ShadowLand and ShadowLand Laser Adventures provide laser tag and arcade entertainment close by for added fun after dining.
What fitness or recreational facilities are near Buffalo Wild Wings in Gaithersburg?
LA Fitness and the British Swim School at LA Fitness are nearby, offering gym and swimming instruction options if you want to stay active.