Numerous customers reported extremely slow service, with long wait times for food and drinks, and instances of orders being forgotten or incorrect.
Food Quality
Many reviews highlighted poor food quality, including dry wings, burnt items, and incorrect orders, leading to dissatisfaction with the dining experience.
Staff Attitude
Several customers noted unprofessional behavior from staff, including rudeness and lack of attentiveness, which contributed to a negative atmosphere.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and highlighted enjoyable food experiences.
KB
Kayla Borkoski
Dec 1, 2025
1.0
The service was overall very slow and the food was gross. When we were served the tenders I questioned the quality as they looked burnt out over cooked or bad fry oil and they said that it was the way the tenders should be prepared. I have had the tenders at various locations and I can assure you they should not be cooked like that. We did the pick 6 all tenders looked the same and tasted bad. And the flat wings were gross tasting like the fry oil needed changed. But the fact that we were told that's they way they should look was very annoying and they even mentioned it was there oil.
CD
Christian Davila
Nov 22, 2025
1.0
Went to Buffalo Wild Wings for the time first time in 5 years and it’s not so good anymore. The food wasn’t hitting like it used to.
PP
Pamela
Nov 22, 2025
1.0
I’m impressed - this is actually the worst dining experience I’ve ever had in my life. I’m usually not one to complain, as I’ve worked food service myself, but I’m actually mad. That’s $75 of my life I’m never getting back.
- They forgot my cocktail, which was mid once I did receive it.
- We ordered onion rings, which were all stuck together and burnt.
- They gave me fries instead of wedges, and when I alerted the waitress she said she’d alert the kitchen and bring me wedges. I never got my wedges.
- My boyfriend ordered three flavors of wings, he only got one of the flavors he asked for. The other two flavors? Mystery. And they barely had any sauce on them to begin with, mind you.
- The “chicken dippers”? Don’t get me started. When I first saw them I thought they were chicharrones. See picture attached. Who makes chicken tenders like that??? Now that I’ve had some time to process, I realize that it wasn’t even a chicken tender - it was a chicken patty cut into five pieces. WHICH WAS TERRIBLE! I’m convinced it wasn’t even chicken. Is BWW using squirrel meat now?
Service was alright. The server was friendly and I don’t REALLY blame her as she was really busy so I won’t mention her by name.
All in all, would give zero stars if I could. Just go literally anywhere else.
KK
K
Oct 27, 2025
5.0
Food was good, not too expensive. Wait staff was friendly and attentive
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Gaithersburg specialize in?
Buffalo Wild Wings in Gaithersburg specializes in Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
Where is the Buffalo Wild Wings located in Gaithersburg?
It is located at 668 Clopper Road, Gaithersburg, MD 20878, United States.
What are the operating hours of Buffalo Wild Wings in Gaithersburg?
They are open Monday to Wednesday from 11:00 AM to 12:00 AM, Thursday to Saturday from 11:00 AM to 1:00 AM, and Sunday from 11:00 AM to 12:00 AM.
Is Buffalo Wild Wings in Gaithersburg currently open?
Yes, the restaurant is currently open.
What kind of categories does Buffalo Wild Wings in Gaithersburg fall under?
It is categorized as a Chicken Wings Restaurant, Sports Bar, Restaurant, and Takeout restaurant.
How can I contact Buffalo Wild Wings in Gaithersburg by phone?
You can call them at +1 301-330-7300.
Where can I find more information or updates about Buffalo Wild Wings in Gaithersburg online?
You can visit their official site at https://www.buffalowildwings.com/locations/us/md/gaithersburg/668-clopper-road/sports-bar-1602/ or their Facebook page.
What nearby shopping centers can I visit around Buffalo Wild Wings in Gaithersburg?
Nearby shopping centers include Quince Orchard Plaza and Quince Orchard Shopping Center, which are great places to explore before or after your meal.
Are there entertainment options near Buffalo Wild Wings in Gaithersburg?
Yes, ShadowLand and ShadowLand Laser Adventures provide laser tag and arcade entertainment close by for added fun after dining.
What fitness or recreational facilities are near Buffalo Wild Wings in Gaithersburg?
LA Fitness and the British Swim School at LA Fitness are nearby, offering gym and swimming instruction options if you want to stay active.