Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Frederick W. Patrick St. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.3
474 reviews
5 stars
183
4 stars
70
3 stars
52
2 stars
36
1 star
133
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a consistently poor service experience.
Food Quality
Many reviews highlighted issues with food quality, including cold, overcooked, or improperly prepared items, contributing to customer dissatisfaction.
Cleanliness Concerns
Several customers noted unsanitary conditions in the restaurant, including dirty floors and unkempt food preparation areas.
Management Problems
Feedback indicated a lack of effective management, with reports of understaffing and poor handling of customer complaints.
Positive Staff Interactions
Despite the negative experiences, some customers praised individual staff members for their friendliness and helpfulness.
- KSKaitlin Stevens1 day ago1.0I put an online order in that was supposed to be ready over 30 minutes ago. They said 10 minutes ago it was almost ready. I will not be returning to this location.
- SKShop Shane KDec 14, 20251.0At a Chain this big I expected a lot better. Horrible service, vulgar/explicit music playing, 1 out of 6 employees were actually working. Food took forever- haven’t tasted it yet, but I’m hesitant to even eat it. It’s dirty, and obvious none of the employees care at all. Close the store if you can’t find a manager who gives a crap to run it. $90 take out order and I’m disgusted.
- DDDNov 29, 20251.0I got a completely wrong order. Called in to advise them. The “general manager” said are you sure? I made the order myself. Yes I am sure since I got nothing I ordered. I was met with the rudest person you could ask for. For her to be a general manager is crazy. Would not provide her name instead said I can come down and get a business card if I wanted to know. Instead of trying to rectify the problem she made it so much worse. I order often from Wingstop love their wings but I will go out of my way to never order from this one again.
- KMKwstas MantisNov 21, 20251.0Terrible experience always did delivery one time did carry out and big disappointment I was waiting on pick up and nobody asked me my name for 15 minutes the order was on the rack finally the guy with the glasses asks me and he didn’t even check the rack for it I still waited 25 minutes if it wasn’t for the guy from the kitchen noticing I would of been still waiting somebody tell that dude to be checking the rack eating my food cold thanks to the guy with the glasses
- TVTaylor VosburghNov 7, 20251.0Never been here before, wanted to give it a try since we were in the area. My boyfriend got back to the car and didn’t have our drinks. Fine, I chose not to send him back in for those. But the food was already cold and we hadn’t even pulled out of the parking lot yet. He said while he was in there the person working was giving the door dashers a hard time. We got home (45 minutes away) and I was missing food. If I decide to give Wingstop another try, it will not be at this location.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours of Wingstop at 1061 W. Patrick St, Frederick, MD?
Wingstop is open daily from 10:30 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays.
Does Wingstop offer delivery and pickup services?
Yes, Wingstop offers in-store pickup, delivery including same-day and no-contact delivery options.
Where can I view Wingstop Frederick W. Patrick St's menu and place an order online?
You can view the menu and place an order online at https://www.wingstop.com/location/wingstop-1425-frederick-md-21702/menu.
What flavors of wings are available at Wingstop Frederick?
Wingstop offers over 11 iconic flavors including Lemon Pepper, Original Hot, and other savory options.
Does Wingstop Frederick have drive-through service?
No, Wingstop Frederick W. Patrick St does not offer drive-through service; it is closed every day.
What payment methods are accepted at Wingstop Frederick W. Patrick St?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Is there a fitness center near Wingstop where I can workout before or after my meal?
Yes, Crunch Fitness - Frederick and Gold's Gym are located nearby, ideal for a workout before or after enjoying Wingstop's wings.
Are there other dining options close to Wingstop on W. Patrick St?
Nearby dining includes Big Chef Chinese Kitchen, Cafe L'ami, Ichido Ramen, Las Tunas Mexican Restaurant, and Orioles Nest 331 for various cuisines.
Can I visit a grocery store near Wingstop for additional food or supplies?
Yes, H Mart, G-Mart, and Giant Eagle supermarkets are nearby for groceries and other essentials.
How can I reach Wingstop if I am visiting nearby stores like H&R Block or Phanxico Nail Spa?
Wingstop is conveniently located on 1061 W. Patrick St, near H&R Block and Phanxico Nail Spa, making it easy to grab wings before or after your appointments.