Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than . Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
4.0
18 reviews
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- LELamar EstridgeNov 4, 20251.0The worst customer experience ever!!!! I gave this location three times to get it right because I thought it would be a great addition to the area but the staff does not know how to handle customers. The first time it was my fault because I ordered online and accidentally order boneless instead of bone-in. I called and told them I made a mistake and they pretty much told me user error tough luck pal. Okay no big deal. The second time I ordered a large tub of ranch dressing to accommodate my large order. It must have been someone else to go order that never came because she grabs it from the smaller fridge, removes a sticker,then by the time we got home and opened it was expired, and chunky like it was blue cheese, but it wasn’t blue cheese. I called in and politely told them about this error and they told me next time I come in they would simply give me another ranch and it will be under my name. Well today I made another large order and tried to claim my promised ranch. The Manger On Duty at 6:30pm on 11/4/2025 interrogated me about what the women looked like, age, name, or any kind of description. I asked her if it was in the system and If not then I would just take my loss. I did pre warn her that I would write a review because I was promised a ranch dressing and they did not stand on their word and put it in the system. She then gets aggressive with me because she didn’t like the warning about me writing a review. Shoves the ranch dressing in my hand and tells me to leave!!!!!! I left, then I came back in as everything settled in and asked to speak with the manger and she was the manger on duty!!!! Wing stop needs to train better on how to handle customers. I do not feel that after spending over $60 on chicken that additional ranch is even worth it. I’m completely mortified and I have never been treated like that in all my adult life.
- MBMariah BurchettAug 22, 20255.0Customer service 10/10 thanks to Jhanee for being patient and helpful with my indecisive decisions! Friendly and clean atmosphere!
- NMNahom MichaelAug 18, 20252.0I had accidentally booked 2 orders, so i canceled one and the workers assured me i would get a refund. Long story short, i was talking to the workers and Perry the General Manager who gave empty promises and ignored my texts (he gave me his personal cell and i could see he read my messages) and i never got my refund from them after talking multiple times for weeks. So I went through my credit card instead at that point.
- BABobbyJo AndohJul 18, 20253.0Service was great... But the food was not so much... Every soda in the machine was out... So we got the lemonade and tea instead... Once to the car realized that the ice was very dirty tastes like how a dirty diaper smells...My drink is a very important part of my meal being that I drink more than I eat... I can taste a dirty soda machine a mile away and this one was absolutely disgusting.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop offer?
Wingstop offers classic wings, boneless wings, and tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
What are Wingstop's hours of operation?
Wingstop is open daily from 10:30 AM to midnight for dine-in, takeout, and delivery.
What payment options does Wingstop accept?
Wingstop accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wingstop online for delivery or pickup?
Yes, you can order online for carryout or delivery via the website at https://www.wingstop.com/location/wingstop-2772-frederick-md-21701/menu.
Does Wingstop offer contactless delivery options?
Yes, Wingstop provides no-contact and same-day delivery services.
Where is Wingstop located?
Wingstop is located at 1700 Kingfisher Dr., Ste 7, Frederick, MD 21701, United States.
Is there a nearby coffee shop where I can relax before or after visiting Wingstop?
Yes, Starbucks is nearby, providing a great spot to enjoy coffee before or after your Wingstop meal.
Are there any nearby grocery stores close to Wingstop?
Yes, Giant Food and Giant Pharmacy are nearby for your grocery and pharmacy needs.
What nearby places can help me with mobile phone or internet services near Wingstop?
Xfinity and Verizon are nearby options for internet service and mobile phone needs.
Can I visit a beauty or tanning salon near Wingstop?
Yes, Palm Beach Tan and Sunset Tans are nearby tanning salons and beauty salons you might want to visit.