Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
346 reviews
5 stars
146
4 stars
71
3 stars
37
2 stars
29
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, particularly during drive-thru interactions.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and poor communication regarding orders.
Food Quality
Inconsistent food quality with reports of cold, old, or improperly prepared items.
Speed of Service
Service speed varies widely, with some customers experiencing long wait times, especially in the drive-thru.
Cleanliness
Concerns about cleanliness in the dining area and bathrooms, with reports of unsanitary conditions.
- EMEvette MartinOct 25, 20251.0This post is for the Wendy’s located at 5000 Buckeystown Pike in Frederick. I believe the Flynn Group owns this store. I have been trying to contact the supervisor for this Wendy’s location and the number the manger (Becky) provided no one answers and the messages are full. I went thru the drive through on October 25 around 1:30. Initially I thought the store was closed because the parking lot was empty and no one was in the drive through. Normally I would have not stopped and ordered from Wendy’s but my son wanted a frosty. We ordered 2 meals (2 #1’s, single burger meals) totaling about $25 and requested 2 ranch dips. Pulled over the dip wasn’t in the bag, so my son went in and asked for the ranch dips. He was told he had to pay for them. So I then went in thinking there was a mistake, nope!, said I had to pay for the dip. I explained I just paid $23.09 for 2 meals, one of which I requested just ketchup on. So should I have received a credit for the lack of lettuce, tomato, pickles, onion and mayo that was not on the one burger. Wendy’s sales have been way down, you think retaining customers would be their top priority. We usually would have gone to chick fil A, who I might add always, always provides their customers with ranch dip upon request and hands it over with a courteous smile. We will not be back.
- BKBrian KellyOct 22, 20251.0To dang expensive. I punched a frosty and departed.
- SCSammy COct 18, 20255.0Nothing beats their ice cream and fries, and chili’s not bad, but not the best I’ve ever had.
- JAjoe adamsOct 13, 20255.0Don't usally eat fast food but skipped breakfast that day. Food was good, place was crowded but was in and out pretty fast due to it being lunchtime
- FMfrancisco motaSep 30, 20251.0Patético el señor que atiende la ventanilla de auto car en la noche, estuve parado allí en mi vehículo y no abrió la ventana para tomar mi orden estuve esperando para ser atendido unos 5 minutos a la final me tuve que ir, casi todos los días cenaba allí después de salir del trabajo pero no volveré a ir a este wendys pésimo personal de la noche,
Frequently Asked Questions About Wendy's
Is 5000 Buckeystown Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Frederick, MD?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Frederick, MD into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (240) 680-9099.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 5000 Buckeystown Wendy’s serve breakfast?
Yes, this Wendy’s location in Frederick, MD serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on 5000 Buckeystown Pike?
The drive-thru is open from 6:30 AM to midnight Monday through Thursday and Sunday, and until 12:30 AM on Friday and Saturday.
Does the Wendy's located at 5000 Buckeystown Pike serve breakfast?
Yes, this location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available from the Wendy's on 5000 Buckeystown Pike?
Delivery may be available near you. Check availability by entering your address on the Wendy’s app or at order.wendys.com.
What payment options are accepted at this Wendy's location?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact the Wendy's at 5000 Buckeystown Pike for questions or feedback?
You can call (240) 680-9099, use live chat on the Wendy’s Contact page, call 888-624-8140, or fill out their customer satisfaction survey online.
Where can I view the menu and nutrition information for this Wendy's?
Menu and nutrition details are available at menu.wendys.com and in the Wendy’s app, with nutrition links on each menu item.
Are there nearby restaurants to Wendy's at 5000 Buckeystown Pike for additional dining options?
Nearby food options include Gogi Bop Korean BBQ Wraps, Santorini Greek Mediterranean Restaurant, Moby Dick house of Kabob, Arepa Queen, Cicis Pizza, Bawarchi Biryanis, Mayta's Peruvian Cuisine, Al Dente Italian Cuisine, SushiDensha, Wingstop, Krispy Kreme, Baskin-Robbins, and Dunkin'.
What businesses near Wendy's could be useful for customers needing services beyond dining?
Nearby you can find Mattress Firm for furniture, Fix My Phone for mobile repairs, SportClips hair salon, Belle Nails beauty salon, WesBanco bank, T-Mobile and Sprint Westview for mobile services, and Bell Dental.
Are there any nearby hotels near Wendy's for visitors or travelers?
Yes, TownePlace Suites by Marriott Frederick is a nearby hotel, convenient for visitors needing accommodation close to Wendy's.
Does the Wendy's at 5000 Buckeystown Pike offer drive-thru and dine-in options?
Yes, this Wendy’s location offers dine-in, drive-thru, takeout, and delivery where available.