Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
347 reviews
5 stars
146
4 stars
71
3 stars
37
2 stars
31
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several instances of poor communication and lack of acknowledgment during service.
Order Accuracy
A significant number of reviews highlighted issues with incorrect orders, missing items, and the need for customers to check their bags before leaving.
Food Quality
Feedback indicated inconsistent food quality, with some customers receiving cold or old food, while others praised the freshness of their meals.
Speed of Service
Customers experienced slow service, particularly in the drive-thru, with long wait times reported during busy hours.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms and dining area, contributing to a negative dining experience.
- CMCraig MossDec 9, 20252.0Not sure why I was charged for sauce ,when I ordered nuggets And only 1 sauce is provided
- EMEvette MartinOct 25, 20251.0This post is for the Wendy’s located at 5000 Buckeystown Pike in Frederick. I believe the Flynn Group owns this store. I have been trying to contact the supervisor for this Wendy’s location and the number the manger (Becky) provided no one answers and the messages are full. I went thru the drive through on October 25 around 1:30. Initially I thought the store was closed because the parking lot was empty and no one was in the drive through. Normally I would have not stopped and ordered from Wendy’s but my son wanted a frosty. We ordered 2 meals (2 #1’s, single burger meals) totaling about $25 and requested 2 ranch dips. Pulled over the dip wasn’t in the bag, so my son went in and asked for the ranch dips. He was told he had to pay for them. So I then went in thinking there was a mistake, nope!, said I had to pay for the dip. I explained I just paid $23.09 for 2 meals, one of which I requested just ketchup on. So should I have received a credit for the lack of lettuce, tomato, pickles, onion and mayo that was not on the one burger. Wendy’s sales have been way down, you think retaining customers would be their top priority. We usually would have gone to chick fil A, who I might add always, always provides their customers with ranch dip upon request and hands it over with a courteous smile. We will not be back.
- BKBrian KellyOct 22, 20251.0To dang expensive. I punched a frosty and departed.
- SCSammy COct 18, 20255.0Nothing beats their ice cream and fries, and chili’s not bad, but not the best I’ve ever had.
- JAjoe adamsOct 13, 20255.0Don't usally eat fast food but skipped breakfast that day. Food was good, place was crowded but was in and out pretty fast due to it being lunchtime
Frequently Asked Questions About Wendy's
Is 5000 Buckeystown Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on 5000 Buckeystown Pike?
The drive-thru is open from 6:30 AM to midnight Monday through Thursday and Sunday, and until 12:30 AM on Friday and Saturday.
Does the Wendy's located at 5000 Buckeystown Pike serve breakfast?
Yes, this location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available from the Wendy's on 5000 Buckeystown Pike?
Delivery may be available near you. Check availability by entering your address on the Wendy’s app or at order.wendys.com.
What payment options are accepted at this Wendy's location?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact the Wendy's at 5000 Buckeystown Pike for questions or feedback?
You can call (240) 680-9099, use live chat on the Wendy’s Contact page, call 888-624-8140, or fill out their customer satisfaction survey online.
Where can I view the menu and nutrition information for this Wendy's?
Menu and nutrition details are available at menu.wendys.com and in the Wendy’s app, with nutrition links on each menu item.
Are there nearby restaurants to Wendy's at 5000 Buckeystown Pike for additional dining options?
Nearby food options include Gogi Bop Korean BBQ Wraps, Santorini Greek Mediterranean Restaurant, Moby Dick house of Kabob, Arepa Queen, Cicis Pizza, Bawarchi Biryanis, Mayta's Peruvian Cuisine, Al Dente Italian Cuisine, SushiDensha, Wingstop, Krispy Kreme, Baskin-Robbins, and Dunkin'.
What businesses near Wendy's could be useful for customers needing services beyond dining?
Nearby you can find Mattress Firm for furniture, Fix My Phone for mobile repairs, SportClips hair salon, Belle Nails beauty salon, WesBanco bank, T-Mobile and Sprint Westview for mobile services, and Bell Dental.
Are there any nearby hotels near Wendy's for visitors or travelers?
Yes, TownePlace Suites by Marriott Frederick is a nearby hotel, convenient for visitors needing accommodation close to Wendy's.
Does the Wendy's at 5000 Buckeystown Pike offer drive-thru and dine-in options?
Yes, this Wendy’s location offers dine-in, drive-thru, takeout, and delivery where available.