Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on customer service; some staff are friendly and helpful, while others are reported as rude and dismissive.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
Food quality is generally good, but there are reports of cold or undercooked items, particularly during busy hours.
Cleanliness
Concerns about cleanliness in the restaurant, with some customers noting dirty conditions.
Wait Times
Long wait times reported, especially in the drive-thru, with some customers experiencing delays even with few cars ahead.
VR
Valeska Rostran
Oct 14, 2025
1.0
I just stopped by the driver at this store and asked for coffee. They gave me iced coffee, and I told him I wanted regular coffee. The guy there made a face, rolled his eyes, and then gave me the coffee, and it spilled on my hands, burning them. Bad customer service!
KS
Ken Stockman
Oct 9, 2025
1.0
Long lines, even longer wait times. They are always out of sodas in the coke remix machine. Never a positive time at this wendys. The Mcdonalds across the street never has these issues.
CC
Cyna
Sep 30, 2025
5.0
Last time I was here the person working was kinda rude but I decided to give it another shot by coming back today. Troy was in the drive through and he was super helpful and kind. Ill definitely be returning
MP
Mya Perron
Sep 30, 2025
5.0
Had a lovely experience today at this location, gentleman named Troy working at the drive thru did an excellent job, was so polite! Good to see kind people in this world like him!
PP
Peppermoka
Sep 27, 2025
1.0
I legit saw a RAT scurrying around like it owned the place. I was already halfway through my meal and now I'm upset I ever went there in the first place! So disgusting. I'm beyond disappointed, I’m straight-up horrified. You can bet I’m never stepping foot in here again. 2 stars for the food because it's Wendy's but 1 star for everything else. Please get your stuff together because I'm not trying to eat at Ratatouille.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Frederick, MD?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Frederick, MD into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (301) 663-9232.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Frederick Wendy’s serve breakfast?
Yes, this Wendy’s location in Frederick, MD serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Frederick, MD?
The drive-thru at Wendy's Frederick location is open 24 hours a day, from 4:00 AM to 3:59 AM every day of the week.
Is the Wendy's in Frederick, MD currently open?
Yes, the Frederick Wendy's location is open and committed to serving customers every day.
Does Wendy's Frederick offer delivery services?
Delivery availability can be checked via the Wendy's app or at order.wendys.com by entering your delivery address.
Where can I find the menu and pricing for Wendy's in Frederick?
Menu pricing and details for Wendy's can be found on order.wendys.com or through their mobile app by selecting the Frederick location.
What payment methods are accepted at Wendy's Frederick location?
Wendy's in Frederick accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Wendy's Frederick serve breakfast?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides.
How can I contact Wendy's Frederick for questions or feedback?
You can call Wendy's Frederick directly at (301) 663-9232 or reach customer care via live chat or phone at 888-624-8140. Feedback surveys are also available online.
What are some nearby places around Wendy's Frederick that customers might visit?
Nearby places include Arby's, Pizza Hut, Panda Sushi, Korean Martial Arts, and Jewelry & Electronic Exchange, which customers might explore before or after dining.
Are there other fast-food options close to Wendy's Frederick?
Yes, other fast-food restaurants near Wendy's Frederick include Arby's, KFC, Pizza Hut, and Lovecraft Frederick for different meal preferences.
Where can customers find automotive services near Wendy's in Frederick?
Nearby automotive services include Jiffy Lube, Shell gas station with car wash, Frederick Shell Carwash, Sunoco gas station, and Frederick Sunoco Auto Repair Shop for vehicle needs.