Wendy's

3.7
1041 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1201 W Patrick St, Frederick, MD
21702, United States

Hours

Reviews

3.7
1,041 reviews
5 stars
439
4 stars
227
3 stars
154
2 stars
73
1 star
148

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are friendly and helpful, while others are reported as rude and dismissive.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Food Quality

Food quality is generally good, but there are reports of cold or undercooked items, particularly during busy hours.

Cleanliness

Concerns about cleanliness in the restaurant, with some customers noting dirty conditions.

Wait Times

Long wait times reported, especially in the drive-thru, with some customers experiencing delays even with few cars ahead.
  • VR
    Valeska Rostran
    Oct 14, 2025
    1.0
    I just stopped by the driver at this store and asked for coffee. They gave me iced coffee, and I told him I wanted regular coffee. The guy there made a face, rolled his eyes, and then gave me the coffee, and it spilled on my hands, burning them. Bad customer service!
  • KS
    Ken Stockman
    Oct 9, 2025
    1.0
    Long lines, even longer wait times. They are always out of sodas in the coke remix machine. Never a positive time at this wendys. The Mcdonalds across the street never has these issues.
  • CC
    Cyna
    Sep 30, 2025
    5.0
    Last time I was here the person working was kinda rude but I decided to give it another shot by coming back today. Troy was in the drive through and he was super helpful and kind. Ill definitely be returning
  • MP
    Mya Perron
    Sep 30, 2025
    5.0
    Had a lovely experience today at this location, gentleman named Troy working at the drive thru did an excellent job, was so polite! Good to see kind people in this world like him!
  • PP
    Peppermoka
    Sep 27, 2025
    1.0
    I legit saw a RAT scurrying around like it owned the place. I was already halfway through my meal and now I'm upset I ever went there in the first place! So disgusting. I'm beyond disappointed, I’m straight-up horrified. You can bet I’m never stepping foot in here again. 2 stars for the food because it's Wendy's but 1 star for everything else. Please get your stuff together because I'm not trying to eat at Ratatouille.

Frequently Asked Questions About Wendy's

Is Frederick Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.