Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,047 reviews
5 stars
444
4 stars
226
3 stars
154
2 stars
73
1 star
150
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food quality, especially the burgers and breakfast items, but there were complaints about cold or incorrect orders.
Customer Service
Mixed reviews on customer service; some employees were noted for being friendly and helpful, while others were described as rude or unprofessional.
Cleanliness
Several reviews mentioned cleanliness issues in the restaurant, including dirty conditions and unsanitary observations.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Service Speed
Customers reported long wait times in the drive-thru and inside the restaurant, with some noting that service was slow even when not busy.
- RMRuth MosleyDec 18, 20255.0I still believe Wendy's has the best burger in fast food.
- CQChantae Williams (QueenC)Dec 17, 20255.0The customer service was excellent and the food was fresh. I especially appreciate that my fries weren't cold and had enough salt on them. Keep up the great job!!!!!
- IBissi bowinsDec 14, 20251.0Used to be one of my favorite spots however the service team is rude and hinted that I was claiming my orders were being made incorrectly just to get free food. The decline in food quality and service is disappointing. My mom worked there for 30 years and would be so disappointed. I am way too offended to ever return. The insults and cold food with old stale bread are not worth it at all and I haven’t refined since
- VRValeska RostranOct 14, 20251.0I just stopped by the driver at this store and asked for coffee. They gave me iced coffee, and I told him I wanted regular coffee. The guy there made a face, rolled his eyes, and then gave me the coffee, and it spilled on my hands, burning them. Bad customer service!
- KSKen StockmanOct 9, 20251.0Long lines, even longer wait times. They are always out of sodas in the coke remix machine. Never a positive time at this wendys. The Mcdonalds across the street never has these issues.
Frequently Asked Questions About Wendy's
Is Frederick Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in Frederick, MD?
The drive-thru at Wendy's Frederick location is open 24 hours a day, from 4:00 AM to 3:59 AM every day of the week.
Is the Wendy's in Frederick, MD currently open?
Yes, the Frederick Wendy's location is open and committed to serving customers every day.
Does Wendy's Frederick offer delivery services?
Delivery availability can be checked via the Wendy's app or at order.wendys.com by entering your delivery address.
Where can I find the menu and pricing for Wendy's in Frederick?
Menu pricing and details for Wendy's can be found on order.wendys.com or through their mobile app by selecting the Frederick location.
What payment methods are accepted at Wendy's Frederick location?
Wendy's in Frederick accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Wendy's Frederick serve breakfast?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides.
How can I contact Wendy's Frederick for questions or feedback?
You can call Wendy's Frederick directly at (301) 663-9232 or reach customer care via live chat or phone at 888-624-8140. Feedback surveys are also available online.
What are some nearby places around Wendy's Frederick that customers might visit?
Nearby places include Arby's, Pizza Hut, Panda Sushi, Korean Martial Arts, and Jewelry & Electronic Exchange, which customers might explore before or after dining.
Are there other fast-food options close to Wendy's Frederick?
Yes, other fast-food restaurants near Wendy's Frederick include Arby's, KFC, Pizza Hut, and Lovecraft Frederick for different meal preferences.
Where can customers find automotive services near Wendy's in Frederick?
Nearby automotive services include Jiffy Lube, Shell gas station with car wash, Frederick Shell Carwash, Sunoco gas station, and Frederick Sunoco Auto Repair Shop for vehicle needs.