Subway

Reviews

• AL

  Alberto Lopez

  Sep 14, 2024
  5.0
  Good
• JM

  Joel Martinez

  Jul 21, 2024
  1.0
  Installed the tile at this location. Never got paid . Owner and contractor are nothing but thieves
• JB

  Jessica Burkhart

  Nov 19, 2018
  5.0
  Service was not up to standards of other subways
• BB

  Bodhihime

  Sep 11, 2013
  1.0
  To begin with, I would like to establish that I am a huge fan of Subway Restaurants in general. In the Frederick area, I am especially fond of the Myersville and Middletown locations because I have always received exceptional service from the staff there. That being said, I am extremely disappointed with the Thomas Johnson Drive location. Every employee there seems to hate their lives and it is VERY evident that they do not care about their jobs. I typically walk in and watch as an employee sees me and proceeds to take his or her sweet time to get behind the counter and ask what I want. They rarely even speak, actually, but rather look at me pointedly until I understand they are waiting on me to say something. This may also have something to do with a certain difficulty with English they all seem to have, because I've had trouble communicating my order with them on a number of occasions. I believe the training process for this location is also extremely lacking because, when I ask questions not directly related to the ingredients of the sandwich itself (ex: advance preparation for large orders, paying over the phone, etc.), they stare at me blankly at a loss for what to do. The sandwiches themselves are made very sloppily, sometimes with so much sauce added that it is almost inedible. In summation, I believe Subway Restaurants has dropped the ball on the hiring process for this particular location. I strongly encourage anyone in the Frederick area to go out of their way to find another location nearby, if necessary, because they will be unsatisfied if they choose this location.

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