Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Frederick, MD. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 7420 Guilford Drive for the ultimate SONIC experience!
Location
Hours
Reviews
3.3
1,735 reviews
5 stars
564
4 stars
353
3 stars
264
2 stars
142
1 star
412
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, poor communication, and rude staff, leading to a frustrating experience.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, poorly prepared, or unsanitary food items.
Cleanliness
Several customers noted that the location appeared dirty and in disrepair, including issues with restrooms and overall cleanliness.
Staffing Problems
Numerous reviews mentioned that the location is often understaffed, contributing to slow service and order errors.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and highlighted enjoyable menu items like slushes and milkshakes.
- BSBriana StarkNov 16, 20251.0Placed online order and waited around 25 mins after pulling into pickup spot & confirming we are there. they brought us out someone else’s order and took it back! hopefully they don’t serve it to other customers. they brought our food out correctly but missing the drinks & then made the drinks wrong. very unhappy with this experience.
- MBMichael BOct 23, 20251.0Waited 10 + min and they never asked me for my order after pushing the button
- GLGabriel LedesmaSep 28, 20252.0Not the best experience, Food and drink are good, customer service is horrible. Screen/ Display system did not work properly, individual that brought our food was not engaged and could care less.
- QWQuintin WilsonSep 26, 20251.0Service was okay. Chicken Sandwich was RAW in the middle. Disgusting!
- TSTanya StewardSep 11, 20255.0Riley is an exceptional worker!! I have an autistic son who loves chili dogs. I introduced my son to sonics chili dogs and he loves them! Riley has been so professional and attentive with ordering and also made sure they were made correctly! I will keep coming back to this location for my son! Riley is the best!!!