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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Frederick, MD. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 7420 Guilford Drive for the ultimate SONIC experience!
Many customers reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
The quality of food was inconsistent, with numerous complaints about cold, poorly prepared, or unsatisfactory meals.
Cleanliness and Maintenance
Several reviews highlighted issues with cleanliness, broken equipment, and a generally run-down appearance of the location.
Staff Friendliness
While some customers praised individual staff members for their friendliness, overall service was often described as lacking engagement.
VA
vivian A
Feb 17, 2026
1.0
Came to get a milkshake, this is our 2nd time came the 1st time it was good, different server , this time was another one and found pieces of black hair IN the milkshake…very disappointed.
TJ
Titanium Jr
Jan 21, 2026
5.0
Super cute waitress served us with a charming character. Food hit the spot and drinks were perfect, and the atmosphere is bomb. Needs more people and music to play in the background.
BS
Briana Stark
Nov 16, 2025
1.0
Placed online order and waited around 25 mins after pulling into pickup spot & confirming we are there. they brought us out someone else’s order and took it back! hopefully they don’t serve it to other customers. they brought our food out correctly but missing the drinks & then made the drinks wrong. very unhappy with this experience.
MB
Michael B
Oct 23, 2025
1.0
Waited 10 + min and they never asked me for my order after pushing the button
GL
Gabriel Ledesma
Sep 28, 2025
2.0
Not the best experience, Food and drink are good, customer service is horrible. Screen/ Display system did not work properly, individual that brought our food was not engaged and could care less.