At Papa Johns Pizza in Frederick, MD, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Frederick pizza for any occasion. Call us for pizza delivery in Frederick or stop by 911A N EAST ST for carryout to order the best pizza in Frederick, along with breadsticks, wings, and more!
Many customers reported issues with food quality, including incorrect orders, cold pizza, and insufficient toppings.
Customer Service
While some staff members received praise for their friendliness and helpfulness, numerous reviews highlighted poor customer service, including rude management and long wait times.
Order Accuracy
A significant number of reviews mentioned problems with order accuracy, including missing items and incorrect pizzas.
Staffing Issues
Customers noted that the location is often understaffed, leading to slow service and increased wait times.
GP
Gwen Purcell
Dec 31, 2025
5.0
Ordered ahead on NYE and they got *slammed*, BUT the staff were polite and professional in the face of it, and did their absolute best in the circumstances. They even remembered me by name! Props to everyone who was working this evening, and thank you for your hard work.
MR
Marcia Rucker
Dec 26, 2025
1.0
The guy did not put on gloves or wash his hands while preparing food
TH
Timothy Harris
Dec 12, 2025
1.0
Black curly hair in the pizza…. Let just say never will I come back. Pizza in the trash and formal complaint with pics will be sent.
CC
CatDadandKitten
Dec 7, 2025
1.0
Papa Johns is the absolute worst. Never again
PF
Paul Ford
Nov 14, 2025
1.0
Please tell the kid with the puffy hair to not trip pizza boxes at a 45 degree angle to check the label. Got a smushed pie
What are the operating hours for delivery at Papa Johns Pizza in Frederick, MD?
Delivery service operates from 10:30 AM to 11:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 11:30 PM on Friday and Saturday.
Can I order carryout from Papa Johns Pizza in Frederick, MD?
Yes, carryout service is available daily from 10:30 AM to 10:30 PM at 911A N EAST ST, Frederick, MD.
Does Papa Johns Pizza offer no-contact delivery?
Yes, they provide no-contact delivery for customer safety and convenience.
Where can I find the menu for Papa Johns Pizza in Frederick online?
You can view the menu online at https://www.papajohns.com/order/menu.
How can I order pizza delivery from Papa Johns Pizza in Frederick?
You may order delivery online via https://www.papajohns.com/order/viewStoreMenu/DELIVERY/BUSINESS/878.
Are there any special hours on holidays for Papa Johns Pizza in Frederick?
Yes, for example, it is closed on December 25, but open from 10:30 AM to 11:00 PM on December 24 and 31, and January 1 from 10:30 AM to 11:00 PM.
What kind of food products does Papa Johns Pizza offer in Frederick?
They offer pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
What nearby places can I visit after grabbing pizza at Papa Johns in Frederick?
You can visit Eastern Cuisine Seafood, a Chinese restaurant, or Jerk N Jive Caribbean Kitchen for diverse dining options nearby.
How can nearby places help me plan a visit to Papa Johns Pizza?
If you're coming from local businesses like Advanced Wiring Solutions or Fabrication Events, Papa Johns Pizza at 911A N EAST ST offers convenient carryout or delivery options for a quick meal.
Are there any entertainment or leisure spots near Papa Johns Pizza in Frederick?
Yes, you can enjoy a drink at Oscar's Alehouse or visit Midnight Run Brewing nearby before or after your pizza.