Brand Certified
Papa Johns Pizza
3.4(210 reviews)
Certified by Papa Johns Pizza • Mar 01, 2026
Business Details
911A N EAST ST, Frederick, MD
21701, United States
Certified by Papa Johns Pizza • Mar 01, 2026
(301) 698-7272
Certified by Papa Johns Pizza • Mar 01, 2026
https://locations.papajohns.com/united-states/md/21701/frederick/911a-n-east-st?utm_source=gmb&utm_medium=organic
Certified by Papa Johns Pizza • Mar 01, 2026
About
Certified by Papa Johns Pizza • Mar 01, 2026
Pizza RestaurantPapa John's
At Papa Johns Pizza in Frederick, MD, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Frederick pizza for any occasion. Call us for pizza delivery in Frederick or stop by 911A N EAST ST for carryout to order the best pizza in Frederick, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Certified by Papa Johns Pizza • Mar 01, 2026
Hours
Certified by Papa Johns Pizza • Mar 01, 2026
Reviews
3.4
210 reviews
5 stars
94
4 stars
32
3 stars
10
2 stars
13
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised individual staff members for their friendliness and helpfulness, many reported rude management and poor service experiences.
Food Quality
Numerous reviews indicated issues with food quality, including undercooked pizzas, incorrect orders, and missing toppings.
Delivery Issues
Customers frequently complained about long wait times for delivery, incorrect orders being delivered, and cold food upon arrival.
Staffing Problems
Several reviews noted that the location is often understaffed, leading to chaotic service and delays.
- TTTedHFeb 11, 20261.0Avoid if you can. This is the worst location. They once ran out of cheese. They once tried to trick me by giving me someone else's order. Ordered the new pan pizza the other day. Well done. It was inedible and not even close to being cooked, much less well done. If the head manager is there it's okay. If he's not it's chaos like you've never seen.
- MGManoj GJan 15, 20261.0unfortunately, my experience was disappointing. pizza arrived burnt.
- GPGwen PurcellDec 31, 20255.0Ordered ahead on NYE and they got *slammed*, BUT the staff were polite and professional in the face of it, and did their absolute best in the circumstances. They even remembered me by name! Props to everyone who was working this evening, and thank you for your hard work.
- MRMarcia RuckerDec 26, 20251.0The guy did not put on gloves or wash his hands while preparing food
- THTimothy HarrisDec 12, 20251.0Black curly hair in the pizza…. Let just say never will I come back. Pizza in the trash and formal complaint with pics will be sent.
Brand Certified Facts from Papa Johns Pizza
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Certified March 01, 2026Yext Knowledge Graph
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