Customer Service
Feedback indicates a mix of positive and negative experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Food Quality
Customers noted inconsistencies in food quality, with some enjoying their meals while others reported issues like missing ingredients and poor preparation.
Cleanliness
Multiple reviews highlighted concerns about cleanliness, including dirty tables and bathrooms, impacting the overall dining experience.
Order Accuracy
There were frequent complaints about incorrect orders, especially with online and takeout services, leading to customer frustration.
Value for Money
Many customers expressed dissatisfaction with portion sizes and pricing, feeling that the value has declined over time.