Pizza RestaurantRestaurantFast Food RestaurantItalian RestaurantRestaurant Delivery ServiceTake Out Restaurant
Celebrating 25 years of serving the DMV area, Paisano's Pizza is a family-owned establishment renowned for its fresh, NYC-style pizzas, pastas, subs, subs, wings and more. Since opening its doors in Fairfax, VA, in 1998, Paisano's has been committed to quality and community, preparing every meal from scratch daily to guarantee customer delight. With a diverse menu designed to satisfy a variety of preferences, Paisano's distinguishes itself through its commitment to fresh ingredients and the family values at the heart of its operation. As it continues to offer delivery and catering across the local area, Paisano's Pizza exemplifies the enduring appeal of family-owned culinary excellence.
Mixed reviews on food quality; while many praised the pizza and salads, several customers reported issues with undercooked or incorrect orders.
Customer Service
Customer service experiences varied; some praised the friendly staff, while others reported disrespectful interactions and poor handling of complaints.
Order Accuracy
Numerous complaints about incorrect orders and delays, leading to frustration among customers.
Cleanliness
Concerns raised about cleanliness in the dining area, with some customers noting dirty tables and unsanitary conditions.
Value for Money
Many customers found the prices reasonable, especially with special deals, but some felt the portion sizes did not match the cost.
SE
Suzanne Earl
Nov 15, 2025
3.0
Love the food but wish your delivery drivers would follow delivery instructions.
CM
C Moraa
Nov 2, 2025
1.0
I ordered pizza with the promotion that was going on that you buy any large pizza then get second one for $5. I realized that the promotion was not what it says. I called to bring it into their attention. The girl who picked up the phone had a bad attitude. She told me that I wanted cheap pizza, she is a teenager and she doesn't want to argue with me. She said, "don't come if you want cheap pizza, if you come, I will call the police". I went picked the pizza anyway. Poor customer service 😢
ED
Evelyn Delcid
Oct 17, 2025
1.0
I wana share my experience today I wana try the pasta there an I buy some pasta with chicken an some veggies together so I pay almost 20 an when I am back home all the pasta was open an all an the bag 🫣😟🤨😡 to small containers to put it never buy again omg
TO
tyler oguinn
Oct 4, 2025
5.0
Pretty solid pizza, they got good deals that make it a really good value. Staff is pretty friendly. I'll be ordering from here a lot.
JJ
Jessica Jones
Sep 19, 2025
1.0
Emma claimed to be a manager but refused to give me a receipt for a refund for uncooked, extremely greasy/leaky baked ziti and lemonade. She said she sent refund on my card but how when I didn’t give her my card for a refund to take place because she wouldn’t allow me back in store before closing because she already mopped floors? Emma says it’s your store policy to not offer receipts for refunds on uncooked food. Very displeased with the disrespect and uncooked food here. It’s totally unacceptable.
Paisano's Pizza is located at 5868 Ballenger Creek Pike, Frederick, MD 21703, USA.
What are the operating hours of Paisano's Pizza?
Paisano's Pizza is open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and on Friday and Saturday from 11:00 AM to 11:00 PM.
What type of cuisine and menu offerings does Paisano's Pizza have?
Paisano's Pizza serves fresh, NYC-style pizzas, pastas, subs, wings, and offers vegetarian and children's menu options. They prepare every meal from scratch daily.
Does Paisano's Pizza accept various payment options, and which ones?
Paisano's Pizza accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
Is Paisano's Pizza family-friendly and accessible for everyone?
Yes, Paisano's Pizza welcomes families, is wheelchair accessible with accessible parking, seating, and restrooms.
Can customers place orders online at Paisano's Pizza?
Yes, customers can order online through their website at https://paisanospizza.com/locations/#order-now.
What are some nearby places of interest customers can visit around Paisano's Pizza?
Nearby places include Taichi Bubble Tea, Ramen and Poke - Frederick for Asian cuisine, Ballenger Beer & Spirits for beverages, and Urban Air Trampoline and Adventure Park for family fun activities.
How can nearby businesses like Anytime Fitness Ballenger Creek complement a visit to Paisano's Pizza?
Customers can combine a workout session at Anytime Fitness Ballenger Creek with a meal at Paisano's Pizza for a balanced day of fitness and delicious food.
Are there nearby essential services near Paisano's Pizza for convenient errands?
Yes, services like Western Union for money transfers and Exxon & Mobil Stations for gas and convenience store needs are close to Paisano's Pizza, making it easy to run errands before or after dining.