Paisano's Pizza

3.9
359 reviews

About

Pizza RestaurantRestaurantFast Food RestaurantItalian RestaurantRestaurant Delivery ServiceTake Out Restaurant
Celebrating 25 years of serving the DMV area, Paisano's Pizza is a family-owned establishment renowned for its fresh, NYC-style pizzas, pastas, subs, subs, wings and more. Since opening its doors in Fairfax, VA, in 1998, Paisano's has been committed to quality and community, preparing every meal from scratch daily to guarantee customer delight. With a diverse menu designed to satisfy a variety of preferences, Paisano's distinguishes itself through its commitment to fresh ingredients and the family values at the heart of its operation. As it continues to offer delivery and catering across the local area, Paisano's Pizza exemplifies the enduring appeal of family-owned culinary excellence​.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Paisano's Pizza
5868 Ballenger Creek Pike, Frederick, MD
21703, United States

Hours

Reviews

3.9
359 reviews
5 stars
203
4 stars
55
3 stars
26
2 stars
26
1 star
49

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; while many praised the pizza and salads, several customers reported issues with undercooked or incorrect orders.

Customer Service

Customer service experiences varied; some praised the friendly staff, while others reported disrespectful interactions and poor handling of complaints.

Order Accuracy

Numerous complaints about incorrect orders and delays, leading to frustration among customers.

Cleanliness

Concerns raised about cleanliness in the dining area, with some customers noting dirty tables and unsanitary conditions.

Value for Money

Many customers found the prices reasonable, especially with special deals, but some felt the portion sizes did not match the cost.
  • SE
    Suzanne Earl
    Nov 15, 2025
    3.0
    Love the food but wish your delivery drivers would follow delivery instructions.
  • CM
    C Moraa
    Nov 2, 2025
    1.0
    I ordered pizza with the promotion that was going on that you buy any large pizza then get second one for $5. I realized that the promotion was not what it says. I called to bring it into their attention. The girl who picked up the phone had a bad attitude. She told me that I wanted cheap pizza, she is a teenager and she doesn't want to argue with me. She said, "don't come if you want cheap pizza, if you come, I will call the police". I went picked the pizza anyway. Poor customer service 😢
  • ED
    Evelyn Delcid
    Oct 17, 2025
    1.0
    I wana share my experience today I wana try the pasta there an I buy some pasta with chicken an some veggies together so I pay almost 20 an when I am back home all the pasta was open an all an the bag 🫣😟🤨😡 to small containers to put it never buy again omg
  • TO
    tyler oguinn
    Oct 4, 2025
    5.0
    Pretty solid pizza, they got good deals that make it a really good value. Staff is pretty friendly. I'll be ordering from here a lot.
  • JJ
    Jessica Jones
    Sep 19, 2025
    1.0
    Emma claimed to be a manager but refused to give me a receipt for a refund for uncooked, extremely greasy/leaky baked ziti and lemonade. She said she sent refund on my card but how when I didn’t give her my card for a refund to take place because she wouldn’t allow me back in store before closing because she already mopped floors? Emma says it’s your store policy to not offer receipts for refunds on uncooked food. Very displeased with the disrespect and uncooked food here. It’s totally unacceptable.

Frequently Asked Questions About Paisano's Pizza

What types of pickup and delivery services does Paisano's Pizza offer?

Paisano's Pizza offers in-store pickup, curbside pickup, delivery, and no-contact delivery options.

Where is Paisano's Pizza located?

Paisano's Pizza is located at 5868 Ballenger Creek Pike, Frederick, MD 21703, USA.