Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
811 reviews
5 stars
296
4 stars
147
3 stars
135
2 stars
67
1 star
166
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Several reviews highlighted unsanitary conditions in both the dining area and restrooms.
Food Quality
Customers expressed dissatisfaction with food quality, including incorrect orders, undercooked items, and missing components.
Staff Attitude
Mixed feedback on staff attitude, with some praising friendly employees while others reported rudeness and lack of professionalism.
Drive-Thru Efficiency
While some praised the speed of the drive-thru service, many others complained about slow service and order inaccuracies.
- TCThomas ChaseDec 29, 20252.0It is annoying that you do not give ketchup out with meals and it is no longer out for the customer and now I have to go up to the counter to ask for ketchup. But now there are not any napkins out? I got 2 napkins when ordered 3 meals? And I have to go wait at the counter for 2-3 minutes to ask for napkins now too? If you are going to hide everything behind the counter, have someone available to get me what I need, napkins and ketchup are not special requests. Your food is no longer cheap and now the service is terrible.
- RARannie AyoubNov 28, 20255.0Sheree (hope I spelt this right) is AMAZING. I know this is a McDonalds, but she actually is attentive and polite to the pint you may forget that. She has been the sole reason I have continued to come here week after week. She always smiles, had a cheery attitude and never hesitates to help get you what you need. Super thankful for her being at this location!
- LRLucas RiegelNov 9, 20252.0Always missing items.
- BBBooNov 3, 20251.0This just happened, we ordered online two big breakfast platters, everything was paid for and we have a receipt for it. It was confirmed by the 1st window and when we got to the second window, a woman working the second window claimed to not have any proof of the order despite us showing her proof on the app. It seems like she might’ve given our order away as she tried to hand us a different order and was too lazy to remake it for us. She told us it wasn’t in the system therefore she can’t give us our order but if it wasn’t how did the man in the 1st window confirm our order? We wasted $15.07 for no reason. I can understand if there was a miscommunication or a glitch in the system but to be told and shown proof and not resolve anything is beyond lazy and is theft. I understand food service is a mentally taxing job BUT I would appreciate if certain workers would not take it out on the customers who just want to be in and out and cause no problems! I was extremely disappointed by this morning and advise for others to be weary of online ordering especially if you need to budget and save money!
- SBSandra BrownOct 26, 20255.0Probably one of the nicest McDonalds I’ve ever been to. They had real flowers on the tables
Frequently Asked Questions About McDonald's
What are the main operating hours for McDonald's at 2411 Osprey Way, Frederick, MD?
McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
Does this McDonald's location offer drive-thru service?
Yes, the drive-thru is open daily from 5:00 AM to 11:00 PM, extending to midnight on Fridays and Saturdays.
What are the delivery hours for this McDonald's?
Delivery is available every day from 5:00 AM to 10:00 PM.
What delivery and pickup services does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order from McDonald's using a mobile app?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What types of services and amenities does this McDonald's provide?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there other food options nearby McDonald's at 2411 Osprey Way?
Yes, nearby you can find Pardon My Cheesesteak, IHOP for breakfast and brunch, and Buffalo Wild Wings for American and chicken dishes.
What nearby services are available near McDonald's for my convenience?
Nearby services include a Bank of America ATM, UPS Access Point location for shipping, and several automotive stores such as Advance Auto Parts and Castro Auto Service.
Are there shopping and wellness options near McDonald's at 2411 Osprey Way?
Yes, nearby you can visit Mattress Firm, PetSmart, His Way Christian Bookstore, Milan Laser Hair Removal, and various beauty salons like Unique Studio Hair Salon and AK Hair Studio.