Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
807 reviews
5 stars
294
4 stars
147
3 stars
134
2 stars
66
1 star
166
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, incorrect orders, and slow drive-thru times.
Food Quality
Several reviews mentioned issues with food quality, such as undercooked items, incorrect orders, and unsatisfactory preparation.
Cleanliness
Customers expressed concerns about cleanliness, particularly in restrooms and dining areas, with reports of unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and quick service during their visits.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect modifications.
- LRLucas RiegelNov 9, 20252.0Always missing items.
- BBBooNov 3, 20251.0This just happened, we ordered online two big breakfast platters, everything was paid for and we have a receipt for it. It was confirmed by the 1st window and when we got to the second window, a woman working the second window claimed to not have any proof of the order despite us showing her proof on the app. It seems like she might’ve given our order away as she tried to hand us a different order and was too lazy to remake it for us. She told us it wasn’t in the system therefore she can’t give us our order but if it wasn’t how did the man in the 1st window confirm our order? We wasted $15.07 for no reason. I can understand if there was a miscommunication or a glitch in the system but to be told and shown proof and not resolve anything is beyond lazy and is theft. I understand food service is a mentally taxing job BUT I would appreciate if certain workers would not take it out on the customers who just want to be in and out and cause no problems! I was extremely disappointed by this morning and advise for others to be weary of online ordering especially if you need to budget and save money!
- SBSandra BrownOct 26, 20255.0Probably one of the nicest McDonalds I’ve ever been to. They had real flowers on the tables
- HLHailey LynchSep 20, 20251.0So disappointed in this McD's. After a long night at the fair around 10 o'clock at night I stopped to grab a spicy mcchicken with lite mayo (thats my favorite thing since im pregnant) and a medium sweet tea. I bite into my sandwich not only was it over loaded with mayo it was hard as a rock. The ice tea was warm I told the lady at the window but she said "there is nothing I can do that's all we have". Will definitely never recommend this McDonalds to anyone ever!!! Absolutely disgusting.
- CMCharles MarchandSep 18, 20251.0Door states they open at 5am. I arrive at 539am- 548am door locked and no one comes to door. Can not use drive thru due to work truck being too big. About 20times this has happened now. Mcdonalds must make too much money if they don't worry about opening on time. Mayb they should not be charging as much as they do aswell. Pretty sad when I gotta wake up early for work but can't go anywhere cuz no one knows how open on time.
Frequently Asked Questions About McDonald's
What are the main operating hours for McDonald's at 2411 Osprey Way, Frederick, MD?
McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
Does this McDonald's location offer drive-thru service?
Yes, the drive-thru is open daily from 5:00 AM to 11:00 PM, extending to midnight on Fridays and Saturdays.
What are the delivery hours for this McDonald's?
Delivery is available every day from 5:00 AM to 10:00 PM.
What delivery and pickup services does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order from McDonald's using a mobile app?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What types of services and amenities does this McDonald's provide?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there other food options nearby McDonald's at 2411 Osprey Way?
Yes, nearby you can find Pardon My Cheesesteak, IHOP for breakfast and brunch, and Buffalo Wild Wings for American and chicken dishes.
What nearby services are available near McDonald's for my convenience?
Nearby services include a Bank of America ATM, UPS Access Point location for shipping, and several automotive stores such as Advance Auto Parts and Castro Auto Service.
Are there shopping and wellness options near McDonald's at 2411 Osprey Way?
Yes, nearby you can visit Mattress Firm, PetSmart, His Way Christian Bookstore, Milan Laser Hair Removal, and various beauty salons like Unique Studio Hair Salon and AK Hair Studio.