McDonald's

3.8
975 reviews
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Business Details

5203 Buckeystown Pike, Frederick, MD
21703, United States
(301) 620-0339
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5203 Buckeystown Pike, Frederick, MD
21703, United States

Hours

Reviews

3.8
975 reviews
5 stars
427
4 stars
210
3 stars
164
2 stars
58
1 star
116

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service experiences, particularly from management.

Food Quality

Mixed reviews on food quality, with some customers receiving undercooked or incorrect items, while others praised the freshness of their meals.

Cleanliness

Several reviews highlighted the cleanliness of the location, with some customers noting it as one of the cleanest McDonald's they have visited.

Positive Staff Interactions

Some customers had positive experiences with friendly and attentive staff, particularly during busy times.

Inconsistent Experience

Overall, experiences varied widely, with some customers expressing satisfaction while others reported significant issues.
  • JL
    Joseph L.
    Nov 9, 2025
    3.0
    Pretty annoying they got rid of the ketchup dispensers and replaced them with those wasteful ketchup packets.
  • JE
    Jeffrey “EssoMan”
    Nov 2, 2025
    5.0
    This is a fine McDonalds with good food, great service, and a good atmosphere. I’m here every morning.. and I wouldn’t miss it for anything.
  • KS
    K S
    Oct 30, 2025
    1.0
    They have Monopoly Go posted on the windows but are scamming the people who are trying to get the game pieces. They said they have zero monopoly pieces so they are using false advertisement to drum up business. Signed a disappointed customer!
  • SS
    Sarah Shirk
    Oct 28, 2025
    1.0
    Terrible service! We ordered a small order through the app, then waited out in their pickup spot for 25 minutes. My husband finally went inside and they told him they “forgot about the order”. We waited another for them to make the order all over again, then when my husband brought it out to the car, half of the order was missing. He had to go back in and asked for a manager. The response from the manager was “I’m the manager, is this important?” He said we had waited for over 30 minutes for our food at this point and half the order was still missing and he was met with “look, we are really busy, here’s some fries…” 41 minutes after placing the order, we finally had all our food… absolutely ridiculous and atrocious service…
  • E1
    Emily “Em” 18!
    Oct 23, 2025
    1.0
    Got home to find my boyfriend Bacon QP RAW!!!! Its midnight and I live 20 minutes away not going back and will never go there again!. I would love for corporate to contact me this is very unacceptable I have picture proof.
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Frequently Asked Questions About McDonald's

What are the operating hours for drive-thru service at McDonald's on Buckeystown Pike?

The drive-thru at McDonald's on Buckeystown Pike is open 24 hours every day, from 12:00 AM to 11:59 PM.

When can I dine in at the McDonald's location in Frederick, MD?

You can dine in daily from 5:00 AM until midnight at this McDonald's location.