McDonald's

3.6
1084 reviews
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Business Details

423 Jefferson St, Frederick, MD
21701, United States
(301) 662-2985
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
423 Jefferson St, Frederick, MD
21701, United States

Hours

Reviews

3.6
1,084 reviews
5 stars
418
4 stars
255
3 stars
153
2 stars
79
1 star
179

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and long wait times.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness

Several customers noted poor cleanliness in the establishment, particularly in the bathrooms and dining area.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh meals while others received cold or poorly prepared food.

Management Issues

There were complaints about unprofessional management and staff, with some customers feeling their concerns were not addressed appropriately.
  • AM
    Atom motA
    4 days ago
    2.0
    extremely slow and rude employees. in the tol 3 of worst mcdonalds experiences ive ever had in my life. went here at 1:XXam on a Wednesday and the childish kiddie employees were sitting in their car at the drive thru waiting for someone to pull up so they could hold up the entire line of orders. ive been sitting here long enough to wrote this review and im still counting the minutes. the longer i wait the worse it gets. they’re basically harassing the rest of the drive thru line with their obnoxious maniacal laughter out their windows into our direction. just wow….
  • BR
    Bradley Ridder
    6 days ago
    1.0
    I was just turned away from ordering food from this establishment because I was on foot and was told it was a security issue that I couldn't place an order, I've been here several times and even reside a hop, skip, and a jump away I am completely baffled as to what just happened.
  • MM
    Megan
    Jan 5, 2026
    1.0
    Came in to get some food the manager Chelsea keep eating nuggets and ignoring me keep saying excuse me she keep walking past me unacceptable she was taking fry’s out the fry station eating them😒
  • AM
    Adam McGee
    Dec 31, 2025
    1.0
    Was there for a dash, they marked order as completed. I ask the manager to please not make it complete cause it could put me in contract violation with door dash and my account deactivated. She got rude and yelled that they don't work for doordash I said I am not asking you to hurry or anything just don't mark it ask complete she then threatened to cancel the order so I just left. Worse customer service ever
  • CD
    Courtney Diggs
    Dec 6, 2025
    1.0
    Ordered the trending grinch meals and honestly I only wanted it for the socks anc pickle fries but of course it was missing the pickle salt and shaker bag . If they were out that’s fine but telling me before I walked out w the bag would have been nice.
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Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at 423 Jefferson St in Frederick, MD?

McDonald's at 423 Jefferson St is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 423 Jefferson St has a drive-thru open 24/7.