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McDonald's

3.6
(994 reviews)

Business Details

423 Jefferson St, Frederick, MD
21701, United States
(301) 662-2985
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
423 Jefferson St, Frederick, MD
21701, United States

Hours

Reviews

3.6
994 reviews
5 stars
375
4 stars
231
3 stars
141
2 stars
74
1 star
173

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude employees, and frequent order mistakes.

Food Quality

Several reviews mentioned cold food, incorrect orders, and unsatisfactory meal preparation.

Cleanliness

The establishment received criticism for dirty bathrooms and overall lack of cleanliness.

Mixed Experiences

While some customers praised the friendly staff and quick service, many others had negative experiences, indicating inconsistency in service quality.
  • BA
    Brittany Aguirre
    3 days ago
    1.0
    Very unprofessional and rude manager on duty! I called tonight around 7pm about missing half of my DoorDash order and my doordasher asked the worker if this was everything and he was told that was the full order. But I received incomplete. Called the store to let them know, and manager says ‘how is it our fault when it was there on the counter’. I told her the situation and that it was their fault. My dasher communicated with photos and everything the best of their ability. The manager was rude and not once tried to show any sympathy and had no solution or positive response at all. She should not be a manager and I told her that she should find another job. Luckily DoorDash is great with customer service and actually finds a solution when there is a need, unlike this manager at this location!
  • JD
    Jay Tidwell (Draznar)
    Feb 22, 2026
    4.0
    It is a McDs
  • CC
    CLH
    Jan 31, 2026
    5.0
    Good and fast
  • GM
    Guilherme Marinho
    Jan 17, 2026
    5.0
    Best chocolate milkshake i’ve had at a mcdonalds
  • AM
    Atom motA
    Jan 8, 2026
    2.0
    extremely slow and rude employees. in the tol 3 of worst mcdonalds experiences ive ever had in my life. went here at 1:XXam on a Wednesday and the childish kiddie employees were sitting in their car at the drive thru waiting for someone to pull up so they could hold up the entire line of orders. ive been sitting here long enough to wrote this review and im still counting the minutes. the longer i wait the worse it gets. they’re basically harassing the rest of the drive thru line with their obnoxious maniacal laughter out their windows into our direction. just wow….

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at 423 Jefferson St in Frederick, MD?

McDonald's at 423 Jefferson St is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 423 Jefferson St has a drive-thru open 24/7.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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