McDonald's

3.6
1075 reviews
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Business Details

423 Jefferson St, Frederick, MD
21701, United States
(301) 662-2985
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
423 Jefferson St, Frederick, MD
21701, United States

Hours

Reviews

3.6
1,075 reviews
5 stars
414
4 stars
254
3 stars
154
2 stars
78
1 star
175

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff and unprofessional behavior, particularly from management, leading to a negative experience.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food, causing frustration among customers.

Wait Times

Long wait times were a common complaint, with customers experiencing delays in receiving their orders, especially during busy hours.

Cleanliness

The cleanliness of the establishment was criticized, with reports of dirty bathrooms and unkempt dining areas.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items, affecting overall satisfaction.
  • BB
    Brian
    4 days ago
    5.0
    Not a whole lot to say, it's McDonald's. If you like McDonald's this is a good place to go, if you don't like McDonald's probably stay away from this place. This location used to be terrible, over the last year or so it seems they have made a lot of improvement.
  • RQ
    Rob Q
    4 days ago
    1.0
    my bag was missed a couple of things in my order. I thought it would be an easy fix so I went back and then it was additional 10 more minutes later besides waiting in line. I never have a bad experience here until today. I'm not coming here during rush time anymore.
  • MT
    Mill Tello
    Nov 9, 2025
    5.0
    Good service. But notice to management: there is a swastika and horrible racial slur in the men's bathroom. Please remove it. It's so sad people would do something like that even if it's just kids being immature. Thanks!
  • CD
    Cynthia Dorsey-Johnson
    Nov 4, 2025
    5.0
    McDonald's always great 👍
  • NS
    naomi shelton
    Oct 22, 2025
    1.0
    Rude! They have gotten my order wrong nearly every time I've been in there. And when I called trying to let someone know (first time I've ever called) I was told I made the mistake and was hung up on twice supposedly by a manager... VERY unprofessional considering I've never made a fuss about it before... ( For context, I ordered 2 gold snack wraps) I got 1 ranch and one gold. So I called to let them know, I got told I was given what I ordered! Insinuating that I accidentally ordered 1 of each instead of the 2 that I wanted. That is the second time I've had a manager try to tell me I ordered wrong.. so to whichever manager I spoke to here's my proof that I ordered what I ordered! I was only calling to tell you to have a chat with your staff because this happens A LOT! but you wanted to be rude and hang up on me. Maybe next time hear someone out instead of being a jerk!
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Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at 423 Jefferson St in Frederick, MD?

McDonald's at 423 Jefferson St is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 423 Jefferson St has a drive-thru open 24/7.