McDonald's

3.0
851 reviews
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Business Details

1275 W Patrick St, Frederick, MD
21702, United States
(240) 418-3276
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1275 W Patrick St, Frederick, MD
21702, United States

Hours

Reviews

3.0
851 reviews
5 stars
245
4 stars
151
3 stars
115
2 stars
70
1 star
270

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Cleanliness

The restaurant was frequently described as dirty, with complaints about unsanitary conditions.

Food Quality

Several reviews mentioned subpar food quality, including cold and poorly prepared items.

Management Issues

Customers expressed dissatisfaction with management, citing unprofessional behavior and lack of support for staff.
  • SM
    Steven Morales
    Dec 23, 2025
    1.0
    I came on 12/23/2025 at 10:20am in the drive thru and the boy totally messed my order up, he needs to repeat the order back to people in-order to not get any mix-ups. I ordered a Bacon McGriddle with an Orange Juice and I received 2 buns and a piece of bacon! This is ridiculous! I’m already on my way to work and even if I wanted to turn around, breakfast ends at 10:30am anyway. You guys need to train your employee’s better and it’s the 2nd time this has happened (with the same employee!). I’m very upset.
  • SS
    Senia Sanchez
    Dec 20, 2025
    1.0
    Tuve mala experiencia hoy pase por 2 ordenes y el hombre que tomo mis ordenes y le repeti mi segunda orden y como ya la tenía solo me dijo eso ya esta y me cerro la comunicación y no me dijo el total me dejo hablando sola muy mal de su parte quede como estupida parada ahi sin saber que mi orden estaba segura
  • FR
    Farid Rodriguez
    Dec 20, 2025
    5.0
    Dieguito el mejor de todos!!! muy atento y carismstico, terrible en la ventana<3
  • DE
    D Ebrahim
    Dec 4, 2025
    1.0
    Worst manager and drive-through personnel. I know I don’t hold McDonald’s up to the high standards, but these people are the absolute worst. This specific McDonald’s is the only why I only go once a year now instead of every other week. It’s difficult to get anything done here. I honestly would just go to a different McDonald’s even if it’s further away than this one.
  • JH
    Jonathan Harvey
    Dec 2, 2025
    1.0
    McDonald’s already kind of sucks but has got to be one of the worst. Customer service is terrible, food comes out messed up. Then management/the owner or whoever is going to reply to my review with a feedback link…. People are literally giving you feedback on the reviews, you guys are terrible lol.
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Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's on W Patrick St, Frederick?

The regular dining hours are from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.

When is the drive-thru open at this McDonald's?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.