McDonald's

3.0
838 reviews
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Business Details

1275 W Patrick St, Frederick, MD
21702, United States
(240) 418-3276
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1275 W Patrick St, Frederick, MD
21702, United States

Hours

Reviews

3.0
838 reviews
5 stars
242
4 stars
150
3 stars
115
2 stars
68
1 star
263

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Several customers reported issues with food quality, including cold, stale items and incorrect orders.

Cleanliness

Many reviews mentioned the location's cleanliness issues, with dirty tables and trash overflowing.

Mobile Ordering

Customers experienced difficulties with mobile ordering, including missing items and poor app integration.

Staff Attitude

There were complaints about staff attitudes, with some employees being described as unprofessional and dismissive.
  • NV
    Natalia Vasquez
    Oct 31, 2025
    1.0
    Vine a este McDonald’s porque me encantan las BIG MAC pero salí decepcionado porque mi BIG MAC tenía solo una carne lo cual normal tiene 2 me cobraron una extra bebida y no me tomaron bien la orden, los cajeros fueron rudos el queso no estaba derretido siento que deberían de poner más atención y no hacer las cosas rápido.
  • KC
    KS C
    Oct 29, 2025
    4.0
    I placed a mobile order for my child, and the process was smooth once I figured out how to select the correct pickup location. The app made ordering quick and simple. When I arrived, the staff was friendly, efficient, and had our order ready right away. Overall, it was a fast and pleasant experience. Great job, McDonald’s team!
  • JJ
    Johnny
    Oct 20, 2025
    1.0
    Honestly I’ve never had horrible customer service like what I just had in my life. They mess up my order, I go back to tell them and they make me wanna pay for the food that “wasn’t” in my order, then the MANAGER has some nerve to tell me I have to ask with respect and say please. You really expect me to ask nicely after I had service like this? Never. I’m never coming back and I would rather drive to a McDonalds that’s further than this one. Utterly ridiculous and a pathetic excuse of a manager.
  • JJ
    James
    Oct 19, 2025
    1.0
    How do they manage the drive thru?!?! Like I was the only one in line and they asked me to move to the front door and 10 minutes pasted and 4 other cars that came way after me got their food at the window and left. I then had to go vack around to get my food and the employee who had a strong language barrier told me oh they just went out and handed me my food that was missing half of what I ordered and no sauces I dont even want to go back cause its such a poorly run location
  • CI
    Christian Isales
    Oct 17, 2025
    1.0
    Literally the worst MCD in Frederick! Rude employees, they always mess up doordash orders! This MCD need to get their act together because this is ridiculous!
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Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's on W Patrick St, Frederick?

The regular dining hours are from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.

When is the drive-thru open at this McDonald's?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.