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McDonald's

3.4
(1363 reviews)
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Business Details

1501 Garret Dr, Frederick, MD
21702, United States
(301) 663-6036
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1501 Garret Dr, Frederick, MD
21702, United States

Hours

Reviews

3.4
1,363 reviews
5 stars
482
4 stars
272
3 stars
216
2 stars
133
1 star
260

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported consistently poor service, including long wait times, incorrect orders, and rude staff.

Cleanliness

Many reviews highlighted unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.

Management Issues

Customers expressed dissatisfaction with management, citing unprofessional behavior and lack of responsiveness to complaints.

Food Quality

While some customers found the food acceptable, there were multiple complaints about cold or improperly prepared items.
  • SF
    sherry f
    Feb 19, 2026
    1.0
    The lady at drive thru refused to serve my son. To ring up 2 separate orders. She should be fired ! He very upset like she laughed at him! I tried to call n of course no answer. Dont eat there!
  • CS
    Carter Spilman
    Feb 14, 2026
    1.0
    Slowest McDonald’s ever! You’ll wait 30+ minutes in the drive thru every time and management doesn’t care.
  • SD
    Steven “Beechwood Photography” David
    Nov 25, 2025
    5.0
    Great service. Only had fries and iced coffee but the fries were truly excellent.
  • VP
    vanessa Peña
    Oct 28, 2025
    1.0
    Service is terrible one the cashier is crazy in aggressive one black yellow hair boy is very crazy they do very bad job I don’t no why they have people like that’s working there I not coming any more that place
  • MK
    Michael Knapton
    Oct 24, 2025
    1.0
    Worst McDonald’s EVER. Service just TERRIBLE. Over 30 minutes - call this fast food???
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