McDonald's

3.4
1459 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1501 Garret Dr, Frederick, MD
21702, United States

Hours

Reviews

3.4
1,459 reviews
5 stars
523
4 stars
293
3 stars
224
2 stars
140
1 star
279

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely slow service, long wait times, and frequent order inaccuracies.

Staff Attitude

Many reviews highlighted rude and unprofessional behavior from staff, particularly management, leading to negative customer experiences.

Cleanliness Issues

Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.

Food Quality

While some customers enjoyed the food, there were multiple complaints about receiving cold or improperly prepared items.
  • SD
    Steven “Beechwood Photography” David
    Nov 25, 2025
    5.0
    Great service. Only had fries and iced coffee but the fries were truly excellent.
  • VP
    vanessa Peña
    Oct 28, 2025
    1.0
    Service is terrible one the cashier is crazy in aggressive one black yellow hair boy is very crazy they do very bad job I don’t no why they have people like that’s working there I not coming any more that place
  • MK
    Michael Knapton
    Oct 24, 2025
    1.0
    Worst McDonald’s EVER. Service just TERRIBLE. Over 30 minutes - call this fast food???
  • AC
    Adam Campbell
    Oct 18, 2025
    1.0
    Don't do curbside whatever you do. They will just literally ignore your order and pretend like it doesn't exist then when you wait long enough they just make you go through the drive thru anyway Also when I got the food after waiting 45 minutes, the food said it was use by 3:30 pm. At that point it was 5:30. So not only did I wait 45 minutes but the food was cold and nasty. Won't be going back to this location ever again.
  • CP
    Clara Portillo
    Oct 8, 2025
    1.0
    Missed items in order. Tried contacting store. Phone number does not ring. I will be contacting your corporate office.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 1501 Garret Dr, Frederick, MD?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.

When is the McDonald's drive-thru open?

The drive-thru is open from 5:00 AM to 11:00 PM Sunday through Thursday, and until midnight on Friday and Saturday.