Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,459 reviews
5 stars
523
4 stars
293
3 stars
224
2 stars
140
1 star
279
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely long wait times, poor service, and rude staff, particularly in the drive-thru.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.
Cleanliness
Customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unkempt dining areas.
Management Problems
Several reviews mentioned unprofessional behavior from management, including rudeness and lack of accountability.
Food Quality
While some customers found the food acceptable, others reported receiving cold or improperly cooked items.
- VPvanessa PeñaOct 28, 20251.0Service is terrible one the cashier is crazy in aggressive one black yellow hair boy is very crazy they do very bad job I don’t no why they have people like that’s working there I not coming any more that place
- MKMichael KnaptonOct 24, 20251.0Worst McDonald’s EVER. Service just TERRIBLE. Over 30 minutes - call this fast food???
- ACAdam CampbellOct 18, 20251.0Don't do curbside whatever you do. They will just literally ignore your order and pretend like it doesn't exist then when you wait long enough they just make you go through the drive thru anyway Also when I got the food after waiting 45 minutes, the food said it was use by 3:30 pm. At that point it was 5:30. So not only did I wait 45 minutes but the food was cold and nasty. Won't be going back to this location ever again.
- CPClara PortilloOct 8, 20251.0Missed items in order. Tried contacting store. Phone number does not ring. I will be contacting your corporate office.
- LLLoki lazyOct 2, 20251.0Just left this McDonald’s, when we arrived at 9:50 they gave us nuggets that were raw and looked unappetizing and also had white stuff on it. When we went back through the drive through for new food there was no answer through the inner com and when we approached the window all the workers inside ignored us even though we got stares from several of the workers, we were never served new food or received a refund, nobody even had the courtesy to open the drive-through window, despite the fact that we only left seconds ago and that they close at 11pm. The McDonald’s down the street is much more worth your time the workers here are rude and inconsiderate, DO NOT EAT HERE. 😤
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 1501 Garret Dr, Frederick, MD?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
When is the McDonald's drive-thru open?
The drive-thru is open from 5:00 AM to 11:00 PM Sunday through Thursday, and until midnight on Friday and Saturday.
Does this McDonald's location offer delivery services?
Yes, delivery is available daily from 5:00 AM to 10:00 PM with options including curbside pickup, same day delivery, and no-contact delivery.
How can I order McDonald's for delivery or pickup?
You can order through the McDonald's App available on iOS and Android, or via the online delivery link at https://mcdonalds.order.online/business/-5579.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does the McDonald's at 1501 Garret Dr have a drive-thru?
Yes, this McDonald's location has a drive-thru service available.
Are there any nearby dining options besides McDonald's?
Yes, nearby dining includes Bob Evans, a theme and American restaurant, and Rico's Chicken and Coffee, a Peruvian restaurant, offering diverse meal choices.
What nearby services can I visit when going to McDonald's?
Close to McDonald's you can find CVS Pharmacy and CVS Beauty for health and beauty needs, Maryland Tire & Auto for vehicle services, and several auto spas like Fredericktowne Auto Spa and The Auto Spas.
Are there convenient locations for financial services near McDonald's?
Yes, nearby financial services include LibertyX Bitcoin ATM, Western Union, and Edward Jones - Financial Advisor: Shawn Nisson Jr.
Does McDonald's offer any rewards or loyalty programs?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program, details available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.