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McDonald's

3.7
(1340 reviews)

Business Details

1399 W 7th St, Frederick, MD
21702, United States
(301) 662-9044
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1399 W 7th St, Frederick, MD
21702, United States

Hours

Reviews

3.7
1,340 reviews
5 stars
537
4 stars
313
3 stars
242
2 stars
92
1 star
156

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, particularly in the drive-thru, with long wait times and frequent order mistakes.

Food Quality

While some customers enjoyed the food, there were numerous complaints about food being cold, greasy, or not fresh.

Cleanliness Issues

Several reviews highlighted cleanliness problems, particularly with the bathrooms and dining area, including unpleasant odors.

Customer Service

Customer service experiences varied, with some praising friendly staff while others reported rude behavior and poor handling of complaints.
  • ST
    Spiral Tote
    3 days ago
    5.0
    26FEB.2026 My 3rd time in several years being in this McD’s location and it was a wonderful experience. The 2 make mgr.’s that were on duty around 4(ish)pm, thank you for fixing another McD’s(Jefferson Ave Knoxville, MD)mistake. I appreciate your service and patience. This is how chicken strips are suppose to look like.
  • MM
    Mike Martin
    5 days ago
    5.0
    Servicio rápido y eficiente
  • MC
    Melanie Cabrera
    Feb 9, 2026
    1.0
    Worst McDonald’s ever. Every time I uber from them they take 30-1hr to prepare my food. And they always miss an item when I add a second item that isn’t from the meal.
  • RR
    RistyK
    Dec 14, 2025
    2.0
    I have no problem paying for extra pickles, but I cannot understand why, whenever I go and specifically speak could I please have extra pickles on the cheeseburger, I end up with two or less. I dont eat out much and all I asked for was extra pickles smh
  • KN
    Kenneth Nelson
    Dec 6, 2025
    1.0
    You can smell sewage in the lobby! We couldn`t eat our food. One employee said it has been like that for years, then manager made excuses it because renovations. Health department called.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's dine-in service?

McDonald's dine-in service is open daily from 5:00 AM to midnight.

Is the McDonald's drive-thru open 24 hours?

Yes, the drive-thru is open 24 hours every day, from midnight to 11:59 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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