Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported slow service, particularly in the drive-thru, with long wait times and frequent order mistakes.
Food Quality
While some customers enjoyed the food, there were numerous complaints about food being cold, greasy, or not fresh.
Cleanliness Issues
Several reviews highlighted cleanliness problems, particularly with the bathrooms and dining area, including unpleasant odors.
Customer Service
Customer service experiences varied, with some praising friendly staff while others reported rude behavior and poor handling of complaints.
ST
Spiral Tote
3 days ago
5.0
26FEB.2026 My 3rd time in several years being in this McD’s location and it was a wonderful experience.
The 2 make mgr.’s that were on duty around 4(ish)pm, thank you for fixing another McD’s(Jefferson Ave Knoxville, MD)mistake. I appreciate your service and patience. This is how chicken strips are suppose to look like.
MM
Mike Martin
5 days ago
5.0
Servicio rápido y eficiente
MC
Melanie Cabrera
Feb 9, 2026
1.0
Worst McDonald’s ever. Every time I uber from them they take 30-1hr to prepare my food. And they always miss an item when I add a second item that isn’t from the meal.
RR
RistyK
Dec 14, 2025
2.0
I have no problem paying for extra pickles, but I cannot understand why, whenever I go and specifically speak could I please have extra pickles on the cheeseburger, I end up with two or less. I dont eat out much and all I asked for was extra pickles smh
KN
Kenneth Nelson
Dec 6, 2025
1.0
You can smell sewage in the lobby! We couldn`t eat our food. One employee said it has been like that for years, then manager made excuses it because renovations. Health department called.