Customers frequently praised the burgers for being delicious, well-prepared, and flavorful, with many highlighting specific items like the Max Stack and sweet potato tots.
Service
The staff received consistent positive feedback for being friendly, attentive, and accommodating, contributing to a welcoming atmosphere.
Atmosphere
The restaurant has a casual and fun vibe, although some reviews noted that the space could feel cramped.
Inconsistencies
A few customers reported issues with food preparation, such as overcooked items or incorrect orders, indicating some inconsistency in food quality.
CM
Chris Mindel
4 days ago
5.0
First time here, based on other reviews online. One bite and it became obvious why so many consider Maxwell’s to have the best burgers. They are fantastic. Everything you want in a burger: juicy, tasty, and with a slight crust kissed by flames. The fries are also delicious, with the sweet potato tots being the perfect combination of savory and sweet. Add a milkshake when you order: You won’t be sorry. I’m hooked and will definitely be back again and again and again…..
IF
Isidro Daniel Feliciano
Jan 5, 2026
5.0
I didn't catch the name of the girl who served me (blonde hair, black beanie), but she was the most helpful associate I've encountered in literal years. Ever since the pandemic, it's seemed like so many employees are so terribly apathetic. But as someone who works in customer service, it is such an uplifting experience to be helped by someone who seems like they care.
DC
Deb Coy
Jan 2, 2026
5.0
Love coming here to eat or pick up a burger. The staff is totally the best - so friendly and helpful. And the beet burgers are just over the top. The regular burgers great too - my very picky granddaughter says “10 out of 10”.
SR
Sal R
Dec 29, 2025
1.0
My second time at Max it was straight up disappointing.. Burgers came with arugula on our burgers! Where’s the lettuce? Chicken nuggets were weird and made with dark meat. I wish I could get a full refund.. smh
RP
Richard “Rick” Poloway
Dec 18, 2025
5.0
This is now my favorite burger place... Ever! I love that the brioche buns are made fresh in house. I don't usually eat meat but was turned on to this place by friends and actually enjoy meat for a change. The burgers are cooked perfectly, a great availability of choices. The french fries are amazing. The best I found and I love the option of their brussel sprouts, which seem more like dessert than a healthy vegetable. Don't miss their selection of sodas.
Also, the team working there is Frederick's friendliest. The whole place has great energy, comfortable environment and has become go-to for showing off Frederick to my friends or just for a great meal.
Frequently Asked Questions About Maxwell's Burgers & Shakes
What are the regular business hours for Maxwell's Burgers & Shakes?
Maxwell's Burgers & Shakes is open daily from 11:30 AM to 9:00 PM Monday through Saturday, and from 11:30 AM to 7:00 PM on Sundays.
Does Maxwell's Burgers & Shakes offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery services.
Where is Maxwell's Burgers & Shakes located?
The restaurant is located at 57 E Patrick St, Frederick, MD 21701, US.
What is the price range for dining at Maxwell's Burgers & Shakes?
The price range at Maxwell's Burgers & Shakes is rated as moderate (TWO).
What kind of cuisine does Maxwell's Burgers & Shakes serve?
They serve a variety of foods including burgers, hot dogs, American cuisine, fast food, vegetarian options, and also operate as a bar and grill, family restaurant, and caterer.
Where can I view the menu and place an order online for Maxwell's Burgers & Shakes?
You can view the menu and place an order online at https://eatatmaxwells.com/menu.
Can you recommend nearby places to visit before or after dining at Maxwell's Burgers & Shakes?
Nearby places include the Tenth Ward Distilling Company for whiskey and brewery experience, the National Museum of Civil War Medicine for history enthusiasts, and Beans & Bagels for coffee and breakfast options.
Is there a popular distillery near Maxwell's Burgers & Shakes where I can enjoy a drink?
Yes, the Tenth Ward Distilling Company, a nearby whiskey bar and brewery, is close to Maxwell's Burgers & Shakes and offers great drinks to complement your visit.
Where can I find events or wedding venues near Maxwell's Burgers & Shakes?
Tenth Ward's Wedding & Event Venue is nearby and is a great option for event planning close to the restaurant.
Are there other dining options near Maxwell's Burgers & Shakes?
Yes, Maxwell's Kitchen, another American and burger restaurant, and Nido's Little Italy Ristorante, an Italian restaurant, are nearby dining options.