Customers consistently praised the burgers, shakes, and sides for their flavor and quality, with many highlighting specific items like the Max Stack and sweet potato tots.
Service
The staff received high marks for friendliness and attentiveness, with several customers mentioning individual employees who enhanced their dining experience.
Atmosphere
The casual and welcoming vibe of the restaurant was appreciated, although some noted that the space could feel cramped.
Consistency
While many reviews highlighted consistent quality, a few customers reported issues with overcooked items or incorrect orders.
Value
Most customers found the prices reasonable for the quality of food, though a few felt certain items were overpriced.
DR
D R
Nov 17, 2025
4.0
Atmosphere is a 4 because there’s a good music vibe in the kitchen but it’s loud enough to clash with the background music in the sitting area. I’d rather hear that great buzz more clearly, especially hearing the kitchen staff singing along to Down Under from Men At Work. Had a kind of Johnny Rocket’s nostalgia vibe that made me smile.
Food is a 4.5 really, but no half stars. Got the Maxx Stack and it was pretty solid, especially at the $14 price. Two issues: one is my fault, asking for American cheese added kind of spoiled the experience a bit with how salty the American cheese was. Just stick with the smoked cheddar and you’re golden. The other issue is my Med-Rare order had a Rare top patty and a Med-Well bottom patty. Also didn’t see any of the bottled beer priced on menu or at the cooler, and it came to $7.50 which given the domestics were only at $3 it was a bit of a shock.
Service is straight 5. Very polite, very kind and attentive. No complaints at all.
Overall 4.5 if I could. Just a few hiccups but not enough to discourage me from recommending this place and coming back again. Just avoid the American cheese.
PW
Paul Wesner
Nov 6, 2025
5.0
Excellent experience! Food was very good. My wife and I appreciated the uniqueness and freshness of the menu. We have our own food trailer business and appreciate places that go the extra mile to be original and made from scratch as possible. The only reason I have food at 4 stars was I personally felt the burger was a little salty for my taste. That said the pumpkin milkshake was probably the best shake I have ever had!
The main reason I am writing a review is to acknowledge the guy with the "red beard" that was taking our order and made our shakes. The world needs more people like him! He was full of energy, smiled, and genuinely made my wife and I feel like he cared that we came into the business. The milkshake he made us looked awesome worthy of a photo. His attention to detail was noticed and appreciated.
Great joint, we will be back.
VD
Valerie Duncan
Nov 2, 2025
5.0
We probably go to Maxwells once a week. The burgers are delicious but most of all the people that work there always make us feel so welcome!
MD
Mr. Ray Duffy
Oct 31, 2025
5.0
Maxwell’s Burgers & Shakes has easily become one of my favorite spots in town. The place has a great mix of comfort and quality, the kind of spot where the food speaks for itself and the service always feels genuine.
My go-to order is the Max Stack with added bacon, and it never disappoints. It’s the perfect balance of flavor and texture, juicy patties stacked high, melted cheese, and that crispy bacon that ties it all together. Every bite hits just right. The bun is soft but sturdy enough to hold it all, and the fresh toppings give it that extra crunch.
Pair it with their seasoned fries and one of their signature shakes, and you’ve got the ultimate meal. The staff always get the order right, and the food comes out hot and fresh every single time.
If you’re looking for a burger spot that actually delivers on flavor and consistency, Maxwell’s Burgers & Shakes is the one. The Max Stack with bacon is the move, trust me.
DH
David H
Oct 29, 2025
5.0
Wow, one of the best burgers I have had! Definitely worth coming here and the prices are reasonable.
I tried the sweet potatoe tods and they had a very interesting seasoning. It's slightly sweet. Very good!
Whatever you get, get a Max sauce as well!
Frequently Asked Questions About Maxwell's Burgers & Shakes
What are the regular business hours for Maxwell's Burgers & Shakes?
Maxwell's Burgers & Shakes is open daily from 11:30 AM to 9:00 PM Monday through Saturday, and from 11:30 AM to 7:00 PM on Sundays.
Does Maxwell's Burgers & Shakes offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery services.
Where is Maxwell's Burgers & Shakes located?
The restaurant is located at 57 E Patrick St, Frederick, MD 21701, US.
What is the price range for dining at Maxwell's Burgers & Shakes?
The price range at Maxwell's Burgers & Shakes is rated as moderate (TWO).
What kind of cuisine does Maxwell's Burgers & Shakes serve?
They serve a variety of foods including burgers, hot dogs, American cuisine, fast food, vegetarian options, and also operate as a bar and grill, family restaurant, and caterer.
Where can I view the menu and place an order online for Maxwell's Burgers & Shakes?
You can view the menu and place an order online at https://eatatmaxwells.com/menu.
Can you recommend nearby places to visit before or after dining at Maxwell's Burgers & Shakes?
Nearby places include the Tenth Ward Distilling Company for whiskey and brewery experience, the National Museum of Civil War Medicine for history enthusiasts, and Beans & Bagels for coffee and breakfast options.
Is there a popular distillery near Maxwell's Burgers & Shakes where I can enjoy a drink?
Yes, the Tenth Ward Distilling Company, a nearby whiskey bar and brewery, is close to Maxwell's Burgers & Shakes and offers great drinks to complement your visit.
Where can I find events or wedding venues near Maxwell's Burgers & Shakes?
Tenth Ward's Wedding & Event Venue is nearby and is a great option for event planning close to the restaurant.
Are there other dining options near Maxwell's Burgers & Shakes?
Yes, Maxwell's Kitchen, another American and burger restaurant, and Nido's Little Italy Ristorante, an Italian restaurant, are nearby dining options.