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Giant Food

4.0
(652 reviews)

Business Details

3530 Sugarloaf Parkway, Frederick, MD
21704, United States
(301) 874-1200

About

Grocery StoreGiant Food
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Giant Food
3530 Sugarloaf Parkway, Frederick, MD
21704, United States

Hours

Reviews

4.0
652 reviews
5 stars
316
4 stars
175
3 stars
75
2 stars
31
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service experiences, including rudeness and lack of assistance from staff.

Pricing Issues

Customers consistently noted high prices compared to competitors, leading to dissatisfaction with value for money.

Cleanliness Concerns

Several reviews mentioned cleanliness issues, particularly in the bathrooms and with expired products on shelves.

Mixed Staff Experiences

While some customers praised friendly and helpful staff, others reported negative interactions, indicating inconsistency in service quality.

Product Quality

Feedback on product quality was mixed, with some customers appreciating fresh produce while others reported issues with expired or spoiled items.
  • MZ
    Mark Zaw-Win
    Feb 20, 2026
    3.0
    Whole Foods pricing for Giant product. Their self service area might as well be removed as every other item causes an issue vecause their reader doesnt acknowledge if you have "put your item in the bagging area " and a staff has to vome override. I dont in know how much theft they get but it makes the honest shoppers' experience horrible. I always go to a cashier now because its so much easier. That said, i wanted t I give a lower score but the deli/kitchen staff make up for some of it.
  • JC
    Joseph Cramer
    Dec 31, 2025
    2.0
    No customer service
  • CW
    City Works
    Dec 16, 2025
    1.0
    Theresa is a terrible employee, she threw money at me 💀
  • FF
    Foley’s of Four
    Dec 9, 2025
    1.0
    I used to live downtown Frederick, but living over her I only had one option to choose In Urbana. I had the worst experience ever at this grocery store, I was ringing the door at the second entrance and the store employee sat there and laughed at me instead of redirecting me to the main entrance after hours. I felt so disrespected when this situation could’ve been avoided. I will no longer shop at this establishment and you better be lucky I talked my husband to prevent him from confronting the employee for the embarrassment.
  • IE
    I spy with my little eye
    Nov 4, 2025
    3.0
    Monopoly in area and expensive grocery store.

Frequently Asked Questions About Giant Food

What are the operating hours of Giant Food in Frederick, MD?

Giant Food in Frederick, MD is open daily from 6:00 AM to 11:00 PM. Holiday hours vary, with earlier closing on certain dates and closure on Christmas Day.

Does Giant Food offer delivery and in-store pickup services?

Yes, Giant Food offers both in-store pickup and contactless delivery services, including safe curb-side pickup in the area.

Brand Certified Facts from Giant Food

Giant Food partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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