Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!
Numerous reviews highlighted poor customer service experiences, including rudeness and lack of assistance from staff.
Pricing Issues
Customers consistently noted high prices compared to competitors, leading to dissatisfaction with value for money.
Cleanliness Concerns
Several reviews mentioned cleanliness issues, particularly in the bathrooms and with expired products on shelves.
Mixed Staff Experiences
While some customers praised friendly and helpful staff, others reported negative interactions, indicating inconsistency in service quality.
Product Quality
Feedback on product quality was mixed, with some customers appreciating fresh produce while others reported issues with expired or spoiled items.
MZ
Mark Zaw-Win
Feb 20, 2026
3.0
Whole Foods pricing for Giant product. Their self service area might as well be removed as every other item causes an issue vecause their reader doesnt acknowledge if you have "put your item in the bagging area " and a staff has to vome override. I dont in know how much theft they get but it makes the honest shoppers' experience horrible. I always go to a cashier now because its so much easier. That said, i wanted t I give a lower score but the deli/kitchen staff make up for some of it.
JC
Joseph Cramer
Dec 31, 2025
2.0
No customer service
CW
City Works
Dec 16, 2025
1.0
Theresa is a terrible employee, she threw money at me 💀
FF
Foley’s of Four
Dec 9, 2025
1.0
I used to live downtown Frederick, but living over her I only had one option to choose In Urbana. I had the worst experience ever at this grocery store, I was ringing the door at the second entrance and the store employee sat there and laughed at me instead of redirecting me to the main entrance after hours. I felt so disrespected when this situation could’ve been avoided. I will no longer shop at this establishment and you better be lucky I talked my husband to prevent him from confronting the employee for the embarrassment.
What are the operating hours of Giant Food in Frederick, MD?
Giant Food in Frederick, MD is open daily from 6:00 AM to 11:00 PM. Holiday hours vary, with earlier closing on certain dates and closure on Christmas Day.
Does Giant Food offer delivery and in-store pickup services?
Yes, Giant Food offers both in-store pickup and contactless delivery services, including safe curb-side pickup in the area.
Where is Giant Food located in Frederick?
Giant Food is located at 3530 Sugarloaf Parkway, The Villages Of Urbana, Frederick, MD 21704, United States.
What special deals or programs does Giant Food provide?
Giant Food offers great Bonus Buy deals, coupons, loyalty rewards, and has programs such as UPromise and Peapod for convenient shopping and savings.
What health services are available at Giant Food in Frederick?
This Giant Food location offers flu vaccinations and a travel clinic, as well as pharmacy services through Giant Pharmacy.
Can I order groceries online from Giant Food Frederick?
Yes, you can shop online for coupons, loyalty rewards, and place your grocery order through Giant Food's website or app.
What nearby places can I visit when shopping at Giant Food in The Villages Of Urbana?
Nearby, you can visit Villages at Urbana shopping center for additional retail, or enjoy food and coffee at Starbucks and Pizza Hut, both conveniently close to the Giant Food store.
Are there financial services available near Giant Food Frederick?
Yes, nearby financial services include Coinme for currency exchange and ATMs, Western Union for money transfers, and PNC Bank for banking needs.
What convenient services are available close to Giant Food in Frederick?
Close by, you can find UPS Authorized Shipping Outlet for shipping and courier needs, Redbox rental kiosks for videos and games, and Postal Place offering post office and notary services.
What dining options are available near the Giant Food store in Frederick?
Near Giant Food, you can enjoy a variety of dining options including Lime Chicken Pollo A LA Brasa (Peruvian cuisine), Grace of India (Indian and Asian food), Atlantic Grille-AG (American steakhouse), and The Painted Cone for desserts.
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