Giant Food

4.0
649 reviews

About

Grocery StoreGiant Food
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Giant Food
3530 Sugarloaf Parkway, Frederick, MD
21704, United States

Hours

Reviews

4.0
649 reviews
5 stars
315
4 stars
174
3 stars
74
2 stars
31
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some employees being described as friendly and helpful, while others are reported as rude and dismissive.

Pricing

Many customers find the prices to be high compared to other grocery stores, leading to frustration, especially given the perceived quality of products.

Cleanliness

The store is generally reported as clean, but there are significant complaints about the condition of the bathrooms and the freshness of some food items.

Produce Quality

While some customers appreciate the fresh produce, others have reported issues with quality, including expired items and poor selection.

Store Layout

Customers often find the store layout confusing and difficult to navigate, which detracts from their shopping experience.
  • JC
    Joseph Cramer
    Dec 31, 2025
    2.0
    No customer service
  • CW
    City Works
    Dec 16, 2025
    1.0
    Theresa is a terrible employee, she threw money at me 💀
  • FF
    Foley’s of Four
    Dec 9, 2025
    1.0
    I used to live downtown Frederick, but living over her I only had one option to choose In Urbana. I had the worst experience ever at this grocery store, I was ringing the door at the second entrance and the store employee sat there and laughed at me instead of redirecting me to the main entrance after hours. I felt so disrespected when this situation could’ve been avoided. I will no longer shop at this establishment and you better be lucky I talked my husband to prevent him from confronting the employee for the embarrassment.
  • IE
    I spy with my little eye
    Nov 4, 2025
    3.0
    Monopoly in area and expensive grocery store.
  • KP
    Kelly Palma
    Nov 2, 2025
    1.0
    Customer service are very rude!! Not going back to this store.

Frequently Asked Questions About Giant Food

What are the operating hours of Giant Food in Frederick, MD?

Giant Food in Frederick, MD is open daily from 6:00 AM to 11:00 PM. Holiday hours vary, with earlier closing on certain dates and closure on Christmas Day.

Does Giant Food offer delivery and in-store pickup services?

Yes, Giant Food offers both in-store pickup and contactless delivery services, including safe curb-side pickup in the area.