Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!
Feedback on customer service is mixed, with some employees being described as friendly and helpful, while others are reported as rude and dismissive.
Pricing
Many customers find the prices to be high compared to other grocery stores, leading to frustration, especially given the perceived quality of products.
Cleanliness
The store is generally reported as clean, but there are significant complaints about the condition of the bathrooms and the freshness of some food items.
Produce Quality
While some customers appreciate the fresh produce, others have reported issues with quality, including expired items and poor selection.
Store Layout
Customers often find the store layout confusing and difficult to navigate, which detracts from their shopping experience.
JC
Joseph Cramer
Dec 31, 2025
2.0
No customer service
CW
City Works
Dec 16, 2025
1.0
Theresa is a terrible employee, she threw money at me 💀
FF
Foley’s of Four
Dec 9, 2025
1.0
I used to live downtown Frederick, but living over her I only had one option to choose In Urbana. I had the worst experience ever at this grocery store, I was ringing the door at the second entrance and the store employee sat there and laughed at me instead of redirecting me to the main entrance after hours. I felt so disrespected when this situation could’ve been avoided. I will no longer shop at this establishment and you better be lucky I talked my husband to prevent him from confronting the employee for the embarrassment.
IE
I spy with my little eye
Nov 4, 2025
3.0
Monopoly in area and expensive grocery store.
KP
Kelly Palma
Nov 2, 2025
1.0
Customer service are very rude!! Not going back to this store.
What are the operating hours of Giant Food in Frederick, MD?
Giant Food in Frederick, MD is open daily from 6:00 AM to 11:00 PM. Holiday hours vary, with earlier closing on certain dates and closure on Christmas Day.
Does Giant Food offer delivery and in-store pickup services?
Yes, Giant Food offers both in-store pickup and contactless delivery services, including safe curb-side pickup in the area.
Where is Giant Food located in Frederick?
Giant Food is located at 3530 Sugarloaf Parkway, The Villages Of Urbana, Frederick, MD 21704, United States.
What special deals or programs does Giant Food provide?
Giant Food offers great Bonus Buy deals, coupons, loyalty rewards, and has programs such as UPromise and Peapod for convenient shopping and savings.
What health services are available at Giant Food in Frederick?
This Giant Food location offers flu vaccinations and a travel clinic, as well as pharmacy services through Giant Pharmacy.
Can I order groceries online from Giant Food Frederick?
Yes, you can shop online for coupons, loyalty rewards, and place your grocery order through Giant Food's website or app.
What nearby places can I visit when shopping at Giant Food in The Villages Of Urbana?
Nearby, you can visit Villages at Urbana shopping center for additional retail, or enjoy food and coffee at Starbucks and Pizza Hut, both conveniently close to the Giant Food store.
Are there financial services available near Giant Food Frederick?
Yes, nearby financial services include Coinme for currency exchange and ATMs, Western Union for money transfers, and PNC Bank for banking needs.
What convenient services are available close to Giant Food in Frederick?
Close by, you can find UPS Authorized Shipping Outlet for shipping and courier needs, Redbox rental kiosks for videos and games, and Postal Place offering post office and notary services.
What dining options are available near the Giant Food store in Frederick?
Near Giant Food, you can enjoy a variety of dining options including Lime Chicken Pollo A LA Brasa (Peruvian cuisine), Grace of India (Indian and Asian food), Atlantic Grille-AG (American steakhouse), and The Painted Cone for desserts.