Giant Food

4.2
613 reviews

About

Grocery StoreGiant Food
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Giant Food
1700 Kingfisher Dr, Frederick, MD
21701, United States

Hours

Reviews

4.2
613 reviews
5 stars
329
4 stars
162
3 stars
63
2 stars
20
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.

Product Quality

There are significant concerns regarding the freshness and quality of produce and seafood, with multiple reports of spoiled items.

Store Cleanliness

The store is generally described as clean and well-organized, although some customers noted issues with cleanliness and maintenance.

Pricing Issues

Many customers feel that prices are high and often inconsistent, with complaints about items ringing up higher than shelf tags.

Shopping Experience

The shopping experience is often hindered by poor management of self-checkout and deli areas, leading to frustration among customers.
  • KF
    K Fairfax
    Dec 1, 2025
    1.0
    Bizarre & suspicious behavior by grouchy cashier at self checkout Tuesday 11/25 afternoon at Frederick on Kingfisher. Instead of apologizing for inconvenience to customer for prices not matching shelf tags, she stood behind and glared without any explanation. Then she proceeded to grab the receipt shouting "it's mine! It's mine!" Absolutely outrageous to treat customer like a criminal for store's mistake. Had to lock payment card since not sure what this shady cashier is doing with the receipt. It's not worth the hassle to be treated so appallingly when there's plenty of better competition nearby.
  • LN
    l n
    Nov 26, 2025
    1.0
    Cashier at self checkout Tuesday was incredibly unpleasant, pushy and unprofessional.
  • SG
    Sharon Goi
    Nov 2, 2025
    1.0
    My goodness — I’m only writing this review in hopes of saving lives. If I could give a half star, I would. I recently purchased what was supposed to be fresh trout and catfish from the Giant on Kingfisher Drive, and something was very wrong. When I started to clean the fish, I noticed there was no smell at all, which was unusual. Even while frying the trout, there was still no fish aroma. That immediately raised a red flag. I decided to take a very small taste test, and it tasted strongly of bleach or some kind of cleaning chemical. Please be extremely cautious about buying seafood from this location. I’m feeling negative effects just from that small test bite and truly worry that someone could end up in the hospital. Something is not right with how that seafood was handled or cleaned. And they do not seem to welcome truthful feedback if it isn't positive.
  • TM
    Tehmura Miller
    Oct 18, 2025
    4.0
    No lines , service is professional, friendly.
  • JA
    Jerrelyn Angel
    Sep 9, 2025
    4.0
    Big store compared to the Giant I normally shop at. Seemed well organized. Clean. Well stocked. Customer service gentleman was helpful too. I'd shop here if I didn't live so far away.

Frequently Asked Questions About Giant Food

What are the operating hours of Giant Food at 1700 Kingfisher Dr, Frederick?

Giant Food is open from 6:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sundays. Holiday hours may vary.

Does Giant Food offer in-store pickup and delivery services?

Yes, Giant Food offers both in-store pickup and contactless delivery services.