Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.
Product Quality
There are significant concerns regarding the freshness and quality of produce and seafood, with multiple reports of spoiled items.
Store Cleanliness
The store is generally described as clean and well-organized, although some customers noted issues with cleanliness and maintenance.
Pricing Issues
Many customers feel that prices are high and often inconsistent, with complaints about items ringing up higher than shelf tags.
Shopping Experience
The shopping experience is often hindered by poor management of self-checkout and deli areas, leading to frustration among customers.
KF
K Fairfax
Dec 1, 2025
1.0
Bizarre & suspicious behavior by grouchy cashier at self checkout Tuesday 11/25 afternoon at Frederick on Kingfisher. Instead of apologizing for inconvenience to customer for prices not matching shelf tags, she stood behind and glared without any explanation. Then she proceeded to grab the receipt shouting "it's mine! It's mine!" Absolutely outrageous to treat customer like a criminal for store's mistake. Had to lock payment card since not sure what this shady cashier is doing with the receipt. It's not worth the hassle to be treated so appallingly when there's plenty of better competition nearby.
LN
l n
Nov 26, 2025
1.0
Cashier at self checkout Tuesday was incredibly unpleasant, pushy and unprofessional.
SG
Sharon Goi
Nov 2, 2025
1.0
My goodness — I’m only writing this review in hopes of saving lives. If I could give a half star, I would. I recently purchased what was supposed to be fresh trout and catfish from the Giant on Kingfisher Drive, and something was very wrong. When I started to clean the fish, I noticed there was no smell at all, which was unusual. Even while frying the trout, there was still no fish aroma. That immediately raised a red flag. I decided to take a very small taste test, and it tasted strongly of bleach or some kind of cleaning chemical.
Please be extremely cautious about buying seafood from this location. I’m feeling negative effects just from that small test bite and truly worry that someone could end up in the hospital. Something is not right with how that seafood was handled or cleaned. And they do not seem to welcome truthful feedback if it isn't positive.
TM
Tehmura Miller
Oct 18, 2025
4.0
No lines , service is professional, friendly.
JA
Jerrelyn Angel
Sep 9, 2025
4.0
Big store compared to the Giant I normally shop at. Seemed well organized. Clean. Well stocked. Customer service gentleman was helpful too.
I'd shop here if I didn't live so far away.
What are the operating hours of Giant Food at 1700 Kingfisher Dr, Frederick?
Giant Food is open from 6:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sundays. Holiday hours may vary.
Does Giant Food offer in-store pickup and delivery services?
Yes, Giant Food offers both in-store pickup and contactless delivery services.
Can I get flu vaccinations at this Giant Food location?
Yes, flu vaccination services are available at this Giant Food store.
How can I order products online from this Giant Food store?
You can shop online and place orders including coupons and loyalty rewards through their website at http://www.giantfood.com.
Is curbside pickup available at the Giant Food store in Frederick?
Yes, safe curbside pickup is offered at this Giant Food location for your convenience.
What additional services does Giant Food provide besides groceries?
Giant Food offers services such as Peapod grocery delivery, Western Union money transfers, Coinstar coin counting, RedBox rentals, and UPromise rewards.
Are there nearby restaurants I can visit before or after shopping at Giant Food?
Yes, nearby restaurants include Wingstop, Starbucks, Lime Chicken, Smokey Bird, Firehouse Subs, Panera Bread, and California Tortilla, perfect for grabbing a meal before or after shopping.
Where can I get a coffee near Giant Food in Frederick?
You can visit nearby Starbucks located close to Giant Food for a coffee break during your shopping trip.
Are there financial services near Giant Food for convenient transactions?
Yes, nearby financial services include Western Union for money transfers, Coinme for currency exchange, and several ATMs like First National Bank ATM and SECU ATM.
What nearby services can complement my visit to Giant Food?
In the vicinity, you can find amenities like All About Men Barber Shop for grooming, V.eye.P Eyecare for optical needs, and KeyMe Locksmiths for lock services, enhancing your visit experience.