Five Guys

4.1
490 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1700 Kingfisher Drive in Frederick is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1700 Kingfisher Drive, Frederick, MD
21701, United States

Hours

Reviews

4.1
490 reviews
5 stars
256
4 stars
134
3 stars
49
2 stars
17
1 star
34

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries for being delicious and fresh, though some noted issues with temperature and seasoning.

Service Issues

Several reviews highlighted inconsistent service, including long wait times, incorrect orders, and missing toppings.

Pricing Concerns

Many customers expressed dissatisfaction with the high prices, feeling that the value did not match the cost of the meals.

Cleanliness

While some customers noted that the restaurant was clean, others reported dirty tables and floors, indicating inconsistency in maintenance.

Customer Service

The staff received positive remarks for being friendly and helpful, although there were instances of poor management and rude interactions.
  • NL
    Nathan Law
    Nov 1, 2025
    1.0
    Some how forgot the patties on my burger!?? How does that happen at a BURGER restaurant? The employees said they would remake the burger but messed up the new burger as well. Had to beg for a refund and another burger. Huge waste of time and money.
  • CM
    Chris McDonough
    Oct 12, 2025
    5.0
    Awesome burgers and the manager who helped me sort out an order had really nice eyes too :)
  • MF
    Monte Foss
    Sep 10, 2025
    1.0
    I placed an online order for pickup got there 15 minutes later it said it would be done I waited 15 more minutes while several walk-ins came in and were served first. For an empty restaurant that was fully staffed the service was absolute dog trash were chit-chatting and dancing behind the grill while they could have been making my milkshakes and fries... got home and our burgers were cold not worth the $60(!) I spent for myself and 2 kids I might give Five Guys another try but certainly not at this location
  • VV
    Vicki
    Aug 15, 2025
    5.0
    The burgers are the best around but somewhat pricey. But the service is good and you can't find a better burger around. That's what counts.
  • VE
    Victoria Escobar
    Aug 13, 2025
    4.0
    Kind employees, great food. Kind of expensive though

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.