Dunkin'

3.5
167 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Frederick, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1800 Monocacy Blvd, Frederick, MD
21701, United States

Hours

Reviews

3.5
167 reviews
5 stars
72
4 stars
28
3 stars
13
2 stars
14
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with instances of rude staff and incorrect orders.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Product Quality

Concerns about the quality of food and drinks, including watered-down coffee and improperly prepared items.

Staff Attitude

Mixed reviews on staff attitude, with some praising friendly service while others noted rudeness and lack of professionalism.

Convenience

The location is appreciated for its convenience, but many customers expressed dissatisfaction with the overall experience.
  • JS
    joseph schisler
    Dec 12, 2025
    5.0
    Great coffee shop
  • KM
    K MSTAR
    Nov 23, 2025
    5.0
    Love!!!
  • KR
    Kristine Reyes
    Nov 2, 2025
    1.0
    If you wanna order Matcha latte from this place, stay away! It’s mostly milk!
  • BH
    Bobby haddigan
    Sep 30, 2025
    1.0
    Walked in to place order and stood there for 5 minutes to be told to use kiosk. Said I had a special order and she told me hold on then. Stood for another 5 minutes and still wasn't helped. Would recommend finding another dunkin with a better manager!
  • AP
    Alicia Proctor
    Sep 10, 2025
    1.0
    I work very close to this Dunkin. I love being able to walk over and the friendly service i usually recieve by the men. However everytime I have one of the females in the morning they will reprimand me like they did today. I received the wrong food after asking for the hash brown bowl. The lady tried to tell me I said wrap. Even before ordering I asked her the difference between the reg loaded hash and the chipotle loaded hash before proceeding with the chipotle loaded hash. After they were able to take back the food and provide me with the correct order the lady told me “NEXT time specify loaded hash”. This is the kind of sass and horrible customer service that I constantly get by one of the ladies in the morning.

Frequently Asked Questions About Dunkin'

What are the opening hours for this Dunkin' location in Frederick, MD?

This Dunkin' is open from 5:00 AM to 8:00 PM Monday through Friday, 5:00 AM to 7:00 PM on Saturday, and 6:00 AM to 7:00 PM on Sunday.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers delivery as well as curbside pickup services.