Dunkin'

3.5
165 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Frederick, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1800 Monocacy Blvd, Frederick, MD
21701, United States

Hours

Reviews

3.5
165 reviews
5 stars
71
4 stars
27
3 stars
13
2 stars
14
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with instances of rudeness and lack of attention from staff.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to frustration among customers.

Product Availability

Customers noted that the location often runs out of popular items, including donuts and specific drinks.

Staff Training

Concerns about staff knowledge and training were raised, with suggestions for better training to improve service quality.

Cleanliness and Environment

Some reviews praised the cleanliness of the location, while others mentioned issues with the overall atmosphere and service efficiency.
  • KM
    K MSTAR
    1 day ago
    5.0
    Love!!!
  • KR
    Kristine Reyes
    Nov 2, 2025
    1.0
    If you wanna order Matcha latte from this place, stay away! It’s mostly milk!
  • BH
    Bobby haddigan
    Sep 30, 2025
    1.0
    Walked in to place order and stood there for 5 minutes to be told to use kiosk. Said I had a special order and she told me hold on then. Stood for another 5 minutes and still wasn't helped. Would recommend finding another dunkin with a better manager!
  • AP
    Alicia Proctor
    Sep 10, 2025
    1.0
    I work very close to this Dunkin. I love being able to walk over and the friendly service i usually recieve by the men. However everytime I have one of the females in the morning they will reprimand me like they did today. I received the wrong food after asking for the hash brown bowl. The lady tried to tell me I said wrap. Even before ordering I asked her the difference between the reg loaded hash and the chipotle loaded hash before proceeding with the chipotle loaded hash. After they were able to take back the food and provide me with the correct order the lady told me “NEXT time specify loaded hash”. This is the kind of sass and horrible customer service that I constantly get by one of the ladies in the morning.
  • MV
    Marcus Vega
    Aug 17, 2025
    3.0
    Still can't make a caramel macciatto correctly.

Frequently Asked Questions About Dunkin'

What are the opening hours for this Dunkin' location in Frederick, MD?

This Dunkin' is open from 5:00 AM to 8:00 PM Monday through Friday, 5:00 AM to 7:00 PM on Saturday, and 6:00 AM to 7:00 PM on Sunday.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers delivery as well as curbside pickup services.