Dunkin'

3.8
168 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Frederick, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
401 South Jefferson Street, Frederick, MD
21701, United States

Hours

Reviews

3.8
168 reviews
5 stars
98
4 stars
17
3 stars
9
2 stars
5
1 star
39

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, polite, and efficient, creating a welcoming atmosphere.

Service Speed

Customers frequently noted the quick service, especially during busy morning hours, with many stating their orders were prepared promptly.

Order Accuracy

There were numerous complaints about incorrect orders, missing items, and issues with food quality, indicating inconsistency in order fulfillment.

Cleanliness

The store was often described as clean and well-maintained, contributing positively to the overall customer experience.

Customer Service Issues

Several reviews highlighted poor customer service experiences, including rude staff interactions and unhelpful responses to complaints.
  • VL
    Valentine Lopez
    5 days ago
    5.0
    Best place to get my breakfast, I come here almost every morning and they treat me so nice. The employees are so sweet every time they take my order.
  • MS
    Muhammad Shakeel
    6 days ago
    5.0
    I went there everyday. They have the excellent service and all the employee are very friendly .best location.
  • AM
    Amber Miller
    Nov 14, 2025
    5.0
    Never have I ever experienced such an overall warming and compassionate atmosphere and I didn’t even go in! I just stopped to grab a quick iced coffee via drive thru and the awesome lady that gave me my drink saw my kids in the back because they were waving at her and saying hi she waved back and when she handed me my drink she handed me a bag with W donuts also for the little ones. It was the nicest gesture I’ve seen in so long and I already had a bad morning and she turned my day around completely. It’s so hopeful to see people like her still exist and I hope she is appreciated everyday anywhere she works and I hope good karma is coming her way soon. What an overall beautiful person! I’ll make sure to go specificallly back to this particular Dunkin’s just because of her. I hope I’m in the position sure to repay her somehow even though it wasn’t much is the gesture that counts and I want her to know how much she’s appreciated. I hope this cold world never changes her. Thank you again!
  • AA
    Anfisaaa
    Nov 9, 2025
    2.0
    This is just such a ridiculous amount of butter. This might seem like I’m being petty and complaining for no reason, but the amount of butter placed on this is outrageous and nasty. It doesn’t even look appealing anymore. They keep doing this and I usually wipe it off and let it slide, but I have to highlight this now. Please do better.
  • SR
    Stephanie Ramirez
    Nov 5, 2025
    5.0
    The morning staff are very helpful and very kind. We come in the morning with our special needs clients to start our morning and they are very accommodating and understanding of our situation and help us with whatever we need during our visit.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Frederick, MD?

Dunkin' in Frederick, MD is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers delivery and curbside pickup services.