Dunkin'

3.8
171 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Frederick, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
401 South Jefferson Street, Frederick, MD
21701, United States

Hours

Reviews

3.8
171 reviews
5 stars
101
4 stars
17
3 stars
9
2 stars
5
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the staff for being friendly, efficient, and providing quick service, especially during busy hours.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including missing items and incorrect drinks, leading to customer dissatisfaction.

Cleanliness

The store was frequently noted for being clean and well-maintained, contributing positively to the overall customer experience.

Food Quality

While some customers enjoyed the food and drinks, others reported issues with freshness and quality, particularly with donuts and breakfast items.

Customer Service Issues

Several reviews mentioned poor customer service experiences, including rude staff and unprofessional behavior, which negatively impacted customer satisfaction.
  • SC
    Sarah Curfman
    Jan 4, 2026
    5.0
    Fast and friendly service! Staff was very polite and kind.
  • EE
    ebreedon
    Nov 25, 2025
    5.0
    Coffee in, out, done. Thanks for the quick service on my drive along I-70.
  • JS
    jayden s
    Nov 23, 2025
    5.0
    the service was great love the workers, always fresh
  • VL
    Valentine Lopez
    Nov 19, 2025
    5.0
    Best place to get my breakfast, I come here almost every morning and they treat me so nice. The employees are so sweet every time they take my order.
  • AM
    Amber Miller
    Nov 14, 2025
    5.0
    Never have I ever experienced such an overall warming and compassionate atmosphere and I didn’t even go in! I just stopped to grab a quick iced coffee via drive thru and the awesome lady that gave me my drink saw my kids in the back because they were waving at her and saying hi she waved back and when she handed me my drink she handed me a bag with W donuts also for the little ones. It was the nicest gesture I’ve seen in so long and I already had a bad morning and she turned my day around completely. It’s so hopeful to see people like her still exist and I hope she is appreciated everyday anywhere she works and I hope good karma is coming her way soon. What an overall beautiful person! I’ll make sure to go specificallly back to this particular Dunkin’s just because of her. I hope I’m in the position sure to repay her somehow even though it wasn’t much is the gesture that counts and I want her to know how much she’s appreciated. I hope this cold world never changes her. Thank you again!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Frederick, MD?

Dunkin' in Frederick, MD is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers delivery and curbside pickup services.