Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Frederick, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported rude and dismissive behavior from staff, leading to a negative experience.
Order Accuracy
Frequent complaints about incorrect orders and poor food preparation, with many customers expressing frustration over receiving the wrong items.
Food Quality
Numerous reviews highlighted issues with food quality, including cold and stale items, as well as inconsistent preparation.
Cleanliness
Concerns were raised about the cleanliness of the establishment, with reports of dirty tables and unsanitary practices.
Speed of Service
While some customers praised quick service, many others noted long wait times and slow responses from staff.
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jules !
5 days ago
5.0
sweetest people that work here!! coffee is always good !
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Jessica Jones
5 days ago
1.0
Incompetent staff took forever to notice that I was in line waiting, two different people took my order at the same time and they said their donuts were labeled wrong and gave me not what I pointed at. Very difficult staff didn't help me until I asked for a refund. Staff mopping the floors in the middle of the day. Won't be back at this location. It was a terrible experience. 0/5 👎🏻
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Tyler Wertman
6 days ago
1.0
Burnt hashbrowns semi warm coffee that tastes burnt eww
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Wayne Harris
Feb 12, 2026
5.0
Amazing food choices
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Hayley Seger
Feb 9, 2026
1.0
I’ve been coming to this Dunkin’ for the last few months only because it’s the closest location to me, but that convenience is absolutely not worth it. The food is never made properly. The bacon is consistently rubbery, undercooked, and gross, and orders are regularly wrong or slapped together with zero care.
What really sealed it for me is the attitude. Customers are treated like inconveniences, not people. On the rare occasions I’ve gone back to politely ask for food to be remade correctly, I’ve been dismissed, told “that’s how it’s supposed to look,” and even met with eye-rolling. That is unbelievably disrespectful.
There is a difference between fast food and zero standards—and this place has crossed it. I will not be returning, no matter how close it is. I’d rather drive out of my way to a different location than spend another dollar here.