Dunkin'

3.5
447 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Frederick, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1560 Opossumtown Pike, Frederick, MD
21702, United States

Hours

Reviews

3.5
447 reviews
5 stars
185
4 stars
85
3 stars
39
2 stars
23
1 star
115

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several noting poor communication and lack of acknowledgment during their visits.

Food Quality

Numerous reviews highlighted issues with food quality, including cold and stale items, incorrect orders, and complaints about the taste of certain menu items.

Cleanliness

Several customers mentioned unsanitary conditions, including dirty tables and concerns about food handling practices.

Order Accuracy

A significant number of reviews indicated frequent mistakes with orders, leading to customer frustration and dissatisfaction.

Convenience

Despite the negative feedback, some customers appreciated the location's convenience, especially for those visiting nearby medical facilities.
  • LM
    Luis M.
    Nov 1, 2025
    1.0
    I just left this Dunkin' location on Opossum Drive, and unfortunately, it was a very disappointing experience, a common issue I've encountered here. When ordering coffee with cream and sugar, it seems hit or miss whether the sugar is actually added or if it's properly stirred. Today, I drove off only to realize down the road that both of my coffee drinks were improperly made – essentially no sugar, leaving them tasting completely off. Having to turn around and go back through the drive-thru is an inconvenience, especially when you're just trying to grab a quick coffee. When I returned, as soon as I pull up, they seemed to instantly know why I was back and immediately offered me stirring sticks. It's almost as if they're aware of the problem. If I'm supposed to stir it myself, why not provide the sticks with the initial order? To make matters worse, after I stirred the coffee I still found no actual sugar taste, I asked them to add sugar. Which obviously came back overloaded, as if my request was an inconvenience to them. Honestly, if you're looking for consistent quality and proper preparation of your coffee try a different location.
  • VN
    Victor N.
    Oct 25, 2025
    5.0
    They do their best to keep it clean
  • GS
    George Swift
    Oct 22, 2025
    1.0
    I've only been here twice this year and both times the breakfast sandwich was cold. Today, the sausage patty was slightly warm, but the croissant and the bacon was room temperature and the cheese was refrigerator cold. This was not during a busy time, they had plenty of time to cook the whole sandwich in the quick oven. Instead, all cold except the sausage was probably under a warmer and there's likely a bunch of health code violations here. It's completely unacceptable, and based on all the reviews from this year, it's likely due to poor management, poor ownership, and poor training. The staff seem perfectly friendly in the drive through, and I've never been inside. Do yourself a favor and go to one of the many other locations in the area. The only reason this location is still open is because it's next to a hospital.
  • SP
    Stormy Patterson
    Sep 8, 2025
    1.0
    Loaded Hash browns were not loaded at all like pictured, false advertisement I paid $6 for this?!
  • VH
    Victoria Howie
    Sep 2, 2025
    4.0
    Like any Dunkin, they have it all. My only hang up is ordering sandwiches from there, they have a weird after taste. This has happened multiple times over the years so it's not one off.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Frederick, MD?

Dunkin' in Frederick, MD is open from 4:30 AM to 8:00 PM Monday through Friday, 4:30 AM to 7:00 PM on Saturday, and 5:00 AM to 7:00 PM on Sunday.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services to customers.