Dunkin'

4.0
428 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Frederick, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1003E W 7th St, Frederick, MD
21701, United States

Hours

Reviews

4.0
428 reviews
5 stars
206
4 stars
107
3 stars
51
2 stars
28
1 star
36

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While some customers praised individual staff members for their friendliness and helpfulness, others reported issues with rudeness and lack of attention from employees.

Order Accuracy

There are frequent complaints about incorrect orders and inconsistent quality of food and drinks, leading to a perception of unreliability.

Cleanliness

The cleanliness of the location received mixed reviews, with some customers noting a clean environment while others described it as unsanitary.

Service Speed

Customers often experienced long wait times, particularly during busy hours, which contributed to frustration with the service.

Overall Experience

The overall experience varied widely, with some customers expressing satisfaction and loyalty, while others reported significant dissatisfaction and vowed not to return.
  • MS
    Muhammad Saleem
    Nov 9, 2025
    5.0
    Good
  • BG
    brittany grinder
    Oct 19, 2025
    4.0
    I don’t frequent this location, but I did today about noon and there was a line of people and numerous online orders coming through. The only issue was that there was 1 young man doing it ALL. Trying to keep up with the orders, trying to get customers out satisfied, just trying his best but noticeably overwhelmed. I’d have to say management really missed the mark with staffing, but kudos to that gentleman holding it down.
  • CC
    Cleora Cummings
    Sep 26, 2025
    5.0
    ⸻ I stop at Dunkin’ almost every morning (or at least every other day), and while the service is always good, one person at the Monocacy location makes it truly great — Yogesh. She’s such a bright light every time I walk in! Always smiling, always friendly, never with an attitude no matter how busy it gets. She takes her time with people, even helping if you’re struggling with the app, and somehow still manages to juggle everything when the line is out the door. One day, another Dunkin’ messed up my favorite drink. I told Yogesh honestly what happened, and without hesitation she remade it just so I could leave happy. That small act really showed me how much she cares about her customers. It’s little things like that — the patience, the kindness, the way she runs things so smoothly — that make her stand out. Honestly, Yogesh deserves recognition (and probably a manager role if you ask me). She’s definitely the A-team. This review is long overdue, but I just wanted to say thank you, Yogesh, for always starting my mornings off with kindness and a smile. 🌸
  • DD
    Diego0X21
    Sep 21, 2025
    2.0
    They dont care if you get a bad order and they don't like when you buy something with rewards or stuff like that

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Frederick, MD?

Dunkin' is open Monday to Saturday from 5:00 AM to 7:00 PM and on Sunday from 6:00 AM to 6:00 PM.

Can I get delivery from this Dunkin' location?

Yes, delivery is available from Tuesday to Saturday between 6:00 AM and 6:00 PM, and on Sunday from 7:00 AM to 5:00 PM. Dunkin' is closed for delivery on Mondays.