Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Frederick, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers enjoyed the breakfast items and coffee, but there were complaints about inconsistent quality and freshness of donuts.
Customer Service
Service quality varied significantly; some staff were praised for being friendly and efficient, while others were criticized for rudeness and unprofessional behavior.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Drive-Thru Efficiency
The drive-thru was noted for being busy but generally efficient, although some customers experienced long waits and confusion.
Cleanliness and Atmosphere
The location was described as clean, but some customers noted a lack of atmosphere due to ongoing renovations.
JR
Jody Reedy
3 days ago
1.0
Stopped in the morning to get a bagel and cream cheese asked for toasted and strawberry cream cheese. First off the bagel was chewing and was unable to eat it must have been microwaved and was not toasted at all but was warm total garbage I took one bit and tossed it out the window for bird food very disappointed and $4.00 down the drain should have drove back but I had to get to work you would think how could you mess up a toasted bagel with cream cheese so live and learn do not order a bagel from this location!!!
VS
vargun sodhi
Nov 14, 2025
1.0
Check your receipts here ALWAYS. They charge you for no ice which is ridiculous and no one can provide a single explanation when asked why. Cheating your customers is not the way to go.
JJ
James
Nov 2, 2025
1.0
Date of Visit: November 2, 2025, around 9:30 AM
I stopped by this Dunkin’ this morning, and the experience was disappointing from start to finish. The drive-thru line was chaotic, and the employee at the window — a young gentleman — was unprofessional, visibly confused, and lacked basic customer service awareness.
When I received my order, he handed me a small bag with only my hash browns and my drink. I waited for the rest, assuming my avocado toast was still being prepared. Instead, he turned to me with an attitude and asked, “What are you waiting for?” I replied that I was missing my avocado toast, and he questioned whether it was “in the bag” — despite the fact that the tiny bag clearly couldn’t fit the box for avocado toast. He turned around, and sure enough, my order was sitting right behind him the entire time.
The issue wasn’t just the mix-up, but the lack of attentiveness and professionalism. A simple check or polite question would have prevented the whole interaction from feeling so dismissive. Hopefully management provides better training, because this type of service really diminishes the Dunkin’ experience.
CB
Cindy Burgener
Sep 22, 2025
5.0
Delicious breakfast options, omelette bites, sweet teas and ham and cheese croissant!! Yummy! Fast drive thru and hot fresh breakfast items!
What are the operating hours of Dunkin' in Frederick, MD?
Dunkin' in Frederick, MD, is open daily from 4:00 AM to 10:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What are some specialty items currently featured at Dunkin' Frederick?
Featured items include the Pumpkin Spice Iced Signature Latte, Chipotle Loaded Hash Browns, and the new Cereal N’ Milk Iced Latte made with real marshmallow flavored cereal milk.
Can I order Dunkin' products ahead of time using a mobile app?
Yes, you can order ahead for a fast grab and go experience using the Dunkin' app available on both iOS and Android.
What types of meals does Dunkin' Frederick serve?
Dunkin' serves breakfast, brunch, and lunch meals at this location.
Is there a drive-thru available at Dunkin' in Frederick?
Yes, this Dunkin' location features a drive-thru for convenient service.
Which nearby businesses could I visit before or after Dunkin'?
Nearby you can visit places like Tulip Grill (Indian/Pakistani/Mediterranean restaurant), Pizza Hut, and Roy Rogers for varied dining options, or stop by Hawaiian Tan for tanning services.
Are there any beauty or wellness salons near this Dunkin' location?
Yes, several beauty and spa destinations like Theraspa & Salon, Styles by Maribeth, and The Beauty Lounge are conveniently nearby.
If I need healthcare services near Dunkin', where can I go?
Nearby healthcare providers include Frederick Cannabis Doctor, Smile N Style Dental, and Dr. Autumn Fox DC for medical and dental care.
Does Dunkin' Frederick accept credit and debit cards?
Yes, Dunkin' accepts both credit and debit card payments for your convenience.