Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Product Consistency
Many reviews noted inconsistency in the quality of ice cream products, with complaints about incorrect orders and poorly made Blizzards.
Cleanliness
Several customers mentioned unsanitary conditions in the restaurant, including unpleasant odors and dirty floors.
Positive Experiences
Despite the negative feedback, some customers praised the ice cream quality and friendly staff, highlighting enjoyable experiences.
RQ
roberto quintanilla
Jan 2, 2026
1.0
Went in tonight to pick up a mobile order and the worker was rude and no help. Just said order was not in system and could do nothing. Even after i showed her the receipt on the DQ app and she looked at it for a couple minutes. And nothing. Worse experience ever .
DC
Dylan C
Jan 1, 2026
5.0
Went there recently with my family. I know we cause quite a ruckus with our small army (7 children) but the staff was more than excellent in helping us. The manager Rey deserves a special thank you from us, making the kids laugh and made our order lightning quick. The ice-cream was delicious, we most definitely will be returning!!! Thank you DQ Team!!
AA
Ashley
Dec 22, 2025
1.0
Somehow this is their Reese's Oreo blizzard- with no Oreo in it at all and a few bites of Reese's. Their blizzards are so expensive but poor quality both times we have gone. They also did not flip them either time.
JP
Juliana Parra
Dec 19, 2025
1.0
I went through the drive thru and nobody answered, then I pulled over by the window a I saw a blond young girl she saw me as well because she made eye contact with me but continued to ignored me. She continued putting bags in the trash cans and cleaning one of the machines. There was another girl inside, who saw me as well. It was so bizarre because if they had an issue, a normal person would have come to the window and let me know. The sign that was displayed at the window said they were opened, which I believe because the time was 4:45pm. After 8 minutes of being ignored I left. Very disappointed in the staff of this store.
TI
Tonien Ilitherie
Nov 17, 2025
4.0
Food is hot ice cream is good and cold - our dog loves their puppy cups!
Frequently Asked Questions About Dairy Queen (Treat)
What type of treats does Dairy Queen (Treat) at 1293 Riverbend Way offer?
They offer soft-serve ice cream and signature shakes, featuring Blizzard® Treats, soft-serve cones, frozen novelties, and ice cream cakes.
What are the operating hours for Dairy Queen (Treat) in Frederick, MD?
Dairy Queen is open daily from 10:30 AM to 9:00 PM.
Does Dairy Queen at 1293 Riverbend Way have drive-thru and outdoor seating?
Yes, the location offers a drive-thru, outdoor seating, and is family-friendly with wheelchair accessibility and restrooms.
Can I order Dairy Queen treats online for pickup at this Frederick location?
Yes, you can place orders online for pickup through their website.
Is this Dairy Queen location suitable for families with children?
Yes, it welcomes families, offers high chairs, and is good for kids.
How can I get exclusive deals from Dairy Queen at 1293 Riverbend Way?
Download the Dairy Queen app for exclusive deals.
What popular nearby restaurants can I visit near Dairy Queen at Riverbend Way?
Nearby you can find Ledo Pizza, known for its Italian-style pizza, and Roy Rogers, a popular fast-food American and burger restaurant.
Are there any nearby places for financial services close to Dairy Queen in Frederick?
Yes, PNC Bank and PNC ATMs are located close by for your banking needs.
What automotive services are located near Dairy Queen at 1293 Riverbend Way?
Nearby automotive services include Tire World for tires, Dolphin Car Wash for auto detailing, and Walmart Auto Care Centers for repair and tire services.
What nearby places can offer more activities before or after visiting Dairy Queen?
You can enjoy skating at Skate Frederick, grab coffee at Starbucks nearby, or shop at Walmart and At Home furniture store close to Dairy Queen.