Chipotle Mexican Grill

3.8
930 reviews
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Business Details

5223 Buckeystown Pike, Frederick, MD
21704, United States
(301) 846-0933
https://locations.chipotle.com/md/frederick/5223-buckeystown-pike?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=332
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About

Mexican Restaurant
Chipotle Westview is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
5223 Buckeystown Pike, Frederick, MD
21704, United States

Hours

Reviews

3.8
930 reviews
5 stars
432
4 stars
203
3 stars
86
2 stars
53
1 star
156

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported rude staff, slow service, and poor handling of online orders.

Food Quality

Many reviews mentioned declining food quality, including burnt meat, small portions, and stale ingredients.

Order Accuracy

Numerous complaints about incorrect orders and missing items, leading to frustration among customers.

Cleanliness

The location was often described as dirty, with unclean tables and a lack of attention to hygiene.

Management Concerns

Several reviews pointed to poor management practices, including staff training and organization issues.
  • NB
    Nancy Benson
    2 days ago
    5.0
    This Chipotle takes the cake, and truly outdoes all of the other Chipotle’s I have ever been to. The staff are fast, hardworking, kind, professional, and do an incredible job. The food is TOP NOTCH. The facility is well-kept. 10/10 Would Recommend
  • JJ
    JJ Jordan
    5 days ago
    5.0
    A1 service
  • RR
    Ryan
    5 days ago
    1.0
    Incompetent staff, small portions. Not sure why I came here over cafe rio
  • JR
    johnny ramirez
    Dec 22, 2025
    1.0
    Bad service , they never listen if you asked for tortilla burrito or bowl , always rushing you , rude , if you ask a question they ignore you!!
  • KT
    Kiekie T
    Dec 6, 2025
    1.0
    I ordered build your own chicken meal for $58 supposed to serve 4-6 people. Well it served 3 people. A piece of advice, please buy individual meals. This build your own package is a sham. It limits items you can get so based on what was included, we did not get fajita vegetables and sour cream. The lettuce was just a handful. I did reach out customer service in the chat and his response just made me more upset. Please DO NOT buy build your own meals. It's a scam.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Westview offer?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads, all made with responsibly sourced and wholesome ingredients.

What are the opening hours for Chipotle Mexican Grill at 5223 Buckeystown Pike?

Chipotle is open every day from 10:45 AM to 11:00 PM.