Chipotle Mexican Grill

3.3
1004 reviews
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About

Mexican Restaurant
Chipotle Frederick is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
7820 Wormans Mill Rd, Frederick, MD
21701, United States

Hours

Reviews

3.3
1,004 reviews
5 stars
359
4 stars
191
3 stars
97
2 stars
79
1 star
278

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported inconsistent food quality, with some experiencing undercooked or poorly prepared items, while others enjoyed good meals.

Service Issues

Many reviews highlighted poor customer service, including long wait times, incorrect orders, and unhelpful staff.

Cleanliness

The restaurant was often described as dirty and unkempt, with concerns about hygiene and food safety.

Portion Sizes

Several customers noted that portion sizes were inconsistent, with many feeling shortchanged on ingredients.

Online Orders

Numerous complaints were made about issues with online orders, including missing items and delays in preparation.
  • LW
    Logan Welch
    Jan 2, 2026
    1.0
    They drown your food in rice now, can’t taste anything else besides the rice. Can’t even eat here anymore
  • VV
    Vanessa Vasquez
    Dec 21, 2025
    1.0
    The woman taking food orders clearly doesn't like her job. You place an order and she even rolls her eyes in anger 😡 😡 I asked her to add guacamole and she didn't. The staff who were here before were much better than these people who are serving us now.
  • JS
    Jason Saville
    Dec 16, 2025
    4.0
    This place is normally busy and they work very fast. The food is good but almost always out of something or almost out of something. Also they have been hit or miss with bigger orders. I recommend not ordering online because thats when the food order gets sloppy and you don't get the same as ordering it in person
  • JE
    John Ewanicki
    Dec 11, 2025
    2.0
    Place appears dirty and sloppy - maybe cause it's always busy but that's a poor excuse. Virtually out of most all meats when I went- got the carne asada and a more appropriate name would be shoe leather gristle. May have spit more of it out than I actually ate and have stronger jaw muscles from chewing up what pieces were edible. All of the sauces / fixings containers were sloppy and totally contaminated by anything else next to them within a foot. Definitely does NOT want to make come back or feel comfortable doing so.
  • PG
    Paul Garza
    Dec 8, 2025
    1.0
    It’s unfortunate that the Chipotle closest to my house is quite possibly the worst Chipotle in the country. Constant errors in orders. Ingredients are always out. Employees have terrible attitudes. I will be driving to the other side of town from now on.

Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill located in Frederick, MD?

Chipotle Mexican Grill is located at 7820 Wormans Mill Rd, in the Clemson Corner Shopping Center, Frederick, MD 21701.

What are the operating hours of Chipotle Mexican Grill in Frederick?

The restaurant is open daily from 10:45 AM to 11:00 PM.