Business Details
About
Mexican Restaurant
Chipotle Frederick is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
992 reviews
5 stars
357
4 stars
187
3 stars
96
2 stars
78
1 star
274
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and poor customer service experiences.
Food Quality
There were numerous complaints about inconsistent food quality, including undercooked items and food that caused illness.
Portion Sizes
Many reviews mentioned small portion sizes and inconsistency in the amount of food served.
Cleanliness
The restaurant was often described as dirty, with unclean tables and food prep areas.
Staff Behavior
Several customers noted unprofessional behavior from staff, including rudeness and lack of urgency.
- DLDawn LambNov 9, 20255.0They get slammed, but we always get our yummy favs, thanks guys :)
- JBJeff BehmNov 2, 20251.0I used to like this location, but I doubt I’ll return. I ordered a pickup bowl 20 minutes in advance. After picking up, I drove 8 minutes to home and sat down to eat as soon as I got home. The entire bowl was ice cold all the way through, as if it had come directly from a refrigerator. I was shocked! There was a similar incident some time ago for which I went to the manager after which I was thanked and was assured it would be corrected. I realize this isn’t like a $90 steak dinner in a fine restaurant, but Chipotle advertising is all about their quality and this not passing muster. If they can’t manage the absolute basics, they are surrounded by many restaurants I can patronize instead.
- LSLARRY Van SantNov 1, 20251.0Order was take out tocos were cold and soak as if they had been thawed so spicy that could barely eat. Burrito was cold and damp
- BBBryanOct 29, 20253.0Typical Chipotle. Tiny portion of protein and the staff are constantly contending with the delivery drivers overwhelming the register.
- TDTom DiethrichOct 23, 20254.0Went here because we were in the area and had a "we missed you" coupon in the app for BOGO. We are in our fifties and when we first walked in around 3:30 on a Tuesday afternoon, we weren't too hopeful. The place looked a bit cluttered, tables were not all wiped off, and it looked like there were only two people working there. BUT when we received our bowl and burrito and tasted them, we were very pleasantly surprised. The burrito was maybe the largest I have ever received at a Chipotle, and both employees behind the counter were super friendly, but at least one of them was not familiar how to use the coupon at first from the e-mail that I had received from Chipotle. So except for lack of clean tables and counters, well done!
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in Frederick, MD?
Chipotle Mexican Grill is located at 7820 Wormans Mill Rd, in the Clemson Corner Shopping Center, Frederick, MD 21701.
What are the operating hours of Chipotle Mexican Grill in Frederick?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Frederick offer pickup and delivery services?
Yes, it offers both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill Frederick?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app.
Does Chipotle Mexican Grill Frederick have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and get exclusive offers.
What type of food does Chipotle Mexican Grill Frederick serve?
They serve customizable Mexican-inspired dishes like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and wholesome ingredients.
Is Chipotle Mexican Grill Frederick LGBTQ friendly?
Yes, the location welcomes LGBTQ customers.
What nearby dining options are available around Chipotle Mexican Grill in Frederick?
Nearby, you can find Taste Of Asia Hibachi, a Japanese restaurant, and Yogi Castle, an ice cream shop, ideal for a dessert after your meal.
Are there fitness or wellness centers near Chipotle Mexican Grill in Frederick?
Yes, Orangetheory Fitness gym and The Joint Chiropractic clinic are nearby for fitness or wellness needs before or after dining.
What can customers do in the area surrounding Chipotle Mexican Grill in Frederick for shopping or services?
Customers can visit stores like GameStop for video games, GNC Live Well for supplements, and Verizon or TCC for mobile phone needs, all conveniently close by.