Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently reported frustrations with the AI-driven ordering system at the drive-thru, citing misunderstandings and delays.
Food Quality
While some customers praised the food as delicious and fresh, others noted inconsistencies in flavor and temperature, with some meals being dry or lacking seasoning.
Staff Friendliness
Many reviews highlighted the friendly and helpful nature of the staff, although there were instances of poor customer service reported.
Cleanliness
The restaurant was often described as clean and well-maintained, contributing positively to the dining experience.
Value Concerns
Several customers expressed that the prices were high relative to the portion sizes and quality of food received.
OO
Otto
1 day ago
2.0
Went in twice in the same day, Monday, March 3rd 2026'. The first time, I tried to order a chicken biscuit for my wife when leaving to take with me. They told me they didn't have any ready after I ordered and paid and that it would be another five minutes. I request a refund and the mangera processes it. .I come back an hour later on the way back from my appointment. And ask for 3 chicken biscuits and pay. I go to the bathroom and come back, and again they tell me I need to, wait five more minutes to cook chicken biscuits.
Do they ever have food ready here?
JH
James H
Feb 20, 2026
2.0
You know how your favorite part about having to call the bank or the phone company is spending 10 minutes talking to a computer before a person decides you are important enough to interact with? Well now Bojangles has made sure you get to have all of the frustrations of that IRL while you order your food at the drive through. Really gives you the annoying experience of wasting more time than is necessary while a poorly implemented computer program forces you to specifically ask for a "Bo's Chicken Sandwich" because "crispy" is just too much for it to handle.
Food was ok I guess? It tasted... Fine ... I was worried that the one sauce I was allowed to have wouldn't be enough but luckily the chicken strips are very small so I didn't run out.
The staff was nice enough. I would maybe give it another shot if I didn't have to go through that drive through experience again.
There are like 3 better places to get chicken within 2 minutes of this place.
HH
Howdy
Feb 12, 2026
5.0
Great Biscuits! The sausage gravy is also yummy! I also enjoyed the BO-Berry Biscuit & Sausage! They have Cheerwine at the fountain!!!! Thank you for the great service!
JA
Jesus A
Feb 11, 2026
1.0
I recently tried Bojangles' Famous Chicken 'n Biscuits, and overall, it was just okay.
The fried chicken was decent, nothing special. The chicken sandwich had way too much mayo, which overpowered the chicken's flavor. The mac and cheese was very plain and had too much starch, making the texture and taste disappointing. The fries were especially hard to enjoy because they were overloaded with seasoning. They had way too much spice, and I honestly couldn’t finish them. Overall, the food wasn’t terrible, but it lacked balance and flavor. I was hoping for better based on the reputation.
CC
CC
Feb 6, 2026
5.0
First time being at a Bojangles in a long time. It was an excellent experience food was better than the ones I had been to in the past. Highly recommend it friendly staff, quick service, clean establishment you can see back in the kitchen.
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
Where is Bojangles located?
Bojangles is located at 1312 W. Patrick St, Frederick, MD 21703, USA.
What are the operating hours of Bojangles?
Bojangles is open from 5:30 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:30 AM to 11:00 PM on Friday and Saturday.
Does Bojangles offer an app for ordering?
Yes, customers can order using the Bojangles app available on the Apple App Store and Google Play Store.
What payment methods are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and travelers checks.
Is Bojangles suitable for family dining?
Yes, Bojangles is a family-style restaurant offering meals suitable for all ages.
Can I view the Bojangles menu online?
Yes, the menu is available online at https://www.bojangles.com/menu/.
What are some nearby dining options near Bojangles?
Nearby dining options include Ruby Tuesday, Pollo Campero USA, Boston Market, Mountain View Diner, Honey Baked Ham, Los Trios Restaurant, and Modern Asia.
Are there any automotive services near Bojangles?
Yes, NTB-National Tire & Battery, NTB, and Mr. Tire Auto Service Centers provide automotive and tire services close to Bojangles.
Where can I find financial services near Bojangles?
M&T Bank and TNT Financial Services are nearby financial service providers close to Bojangles.
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