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Arby's

4.2
(695 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
7389 Guilford Dr, Frederick, MD
21704, United States

Hours

Reviews

4.2
695 reviews
5 stars
367
4 stars
195
3 stars
89
2 stars
20
1 star
24

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers praised the food for being hot, fresh, and tasty, there were several complaints about inconsistent quality, including overcooked fries and issues with specific sandwiches.

Customer Service

The staff received mixed reviews; many customers highlighted friendly and efficient service, while others reported rude interactions and order mistakes.

Cleanliness

The restaurant was frequently noted for its cleanliness, with several reviews emphasizing the well-maintained dining area and restrooms.

Order Accuracy

There were multiple instances of incorrect orders and issues with to-go packaging, indicating a need for improvement in order accuracy.
  • JP
    James Parker
    4 days ago
    5.0
    Clean, ceverything! Fast, and delicious everytime!
  • II
    Iniyan
    Feb 10, 2026
    4.0
    My recommendation would be to label to-go orders. My order was split into multiple bags, but not clearly labeled.
  • AA
    Amanda Angles
    Dec 30, 2025
    5.0
    The food was hot and fresh, the girl at the window was friendly and the service was quick.
  • LY
    Larry Young
    Dec 6, 2025
    4.0
    Arby's roast beef has been a favorite of mine for years. It is cooked slow roasted, tasty and tender. And at an economical price. For me they lose one star because they no longer serve hot drinks. So when I want a hot drink now I have to go to two places.
  • GC
    Gabriel Cassutto
    Nov 24, 2025
    5.0
    They definitely have the meats. I was very skeptical about the steak bites but that was some really tender meat and I would get them again. You can never go wrong with a cherry turnover. I can't wait for a good seasonal milkshake to come through though

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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