Wendy's

3.1
540 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Fort Washington, MD we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Fort Washington, MD hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
11815 Livingston Road, Fort Washington, MD
20744, United States

Hours

Reviews

3.1
540 reviews
5 stars
156
4 stars
96
3 stars
82
2 stars
54
1 star
152

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service.

Order Accuracy

Numerous reviews indicated that orders were often incorrect, with missing items or wrong food being a common complaint.

Speed of Service

Many customers noted that service was extremely slow, with long wait times reported even when few customers were present.

Food Quality

Feedback on food quality was mixed; while some customers enjoyed hot and fresh food, others received cold or poorly prepared items.

Management Issues

Several reviews pointed to a lack of effective management and training, contributing to the overall poor service experience.
  • TM
    Timothy Meyhoefer
    Nov 17, 2025
    4.0
    Food and service was great. We actually ate inside... I know who does that 😏 anymore. It was ice 🧊 cold 🥶 in the eating area. Not sure if the heater was broken or what. Otherwise I would have done 5 stars.
  • JB
    JUAN CARLOS buitroncortez
    Oct 10, 2025
    1.0
    Porquería de lugar, los trabajadores despotas, y demoran en la comida una eternidad!
  • AC
    Aneika Williams -DHS- Prince Georges County
    Oct 7, 2025
    5.0
    OMGGGGGGG, when i say they had the best customer service ever, they had the best customer service......the first time in a long time. When i walked in Ms.V the manager and Jacob who worked the front end acknowledged me with a wonderful and comical greet because my face was squished up, lmaols....so they instantly made me laugh. They were friendly, helpful, and you can tell that they take their job serious all with a little humor....something thats needed nowadays because people are soooo serious. If yall need a nice pick me up or laugh or be around people that have great aura and energy.........go here. You will not be disappointed with the services or the food. Ay yall have yourselves a loyal customer. and ill be looking for yall each time i come lol.
  • PT
    praise themosthigh
    Sep 22, 2025
    3.0
    Morning/day crew is great, whatever little boy works nights has a bad attitude no one told you to work at Wendy’s boo!
  • AT
    Alan Talley
    Aug 17, 2025
    1.0
    The staff was very rude

Frequently Asked Questions About Wendy's

Is Ft Washington Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.