Safeway

3.9
1180 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopSafeway
Looking for a grocery store near you? Visit your local Safeway located at 990 E Swan Creek Rd, Fort Washington, MD. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today! Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (301) 965-6000. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Safeway
990 E Swan Creek Rd, Fort Washington, MD
20744, United States

Hours

Reviews

3.9
1,180 reviews
5 stars
521
4 stars
340
3 stars
148
2 stars
64
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members are praised for their friendliness and helpfulness, many customers report rude or dismissive behavior from employees.

Food Quality

Numerous complaints about spoiled or expired food items, including meat and deli products, raise concerns about food safety and stock management.

Cleanliness

The store's cleanliness is inconsistent, with reports of dirty restrooms and poorly maintained areas, impacting customer perceptions.

Pricing

Many customers find prices to be high compared to competitors, leading to dissatisfaction and a preference for shopping elsewhere.

Stock Availability

Customers frequently mention issues with stock levels, including out-of-date items and poor inventory management, affecting their shopping experience.
  • SB
    STEVE BURGAN
    Dec 30, 2025
    3.0
    Prices were much higher and selection sparse. It must be welfare day cause the shelves were empty
  • JF
    Jonathan Izquierdo Figueiredo
    Dec 8, 2025
    5.0
    very nice place!
  • AM
    Angela Marshall
    Nov 26, 2025
    1.0
    If I could give a 0 star, I would 1000 times Swann Rd E, Fort Washington, MD 20744 I’m extremely disappointed with the experience I had at this Safeway location, and as a long-time customer, this visit was the final straw. I purchased a $44 turkey on November 25th, planning to cook it the same day. The moment I opened the packaging, I was hit with an awful sour smell, clearly something was wrong. The turkey didn’t look spoiled, but the smell was undeniable. Obviously, no picture could show what I was smelling, and keeping a foul-smelling turkey in my home just to take bring it into the store the next business day would’ve been ridiculous, so I threw it away. I attempted to call the store at 11:51 PM, since Google listed their closing time as 12 AM, only to find out they actually close at 10 PM. So I waited until the next day. Once I finished work, my mother took the receipt to Safeway and spoke with the supervisor, hoping to get the refund handled quickly and respectfully. Instead, she was met with a rude supervisor and another equally dismissive employee. Both refused to offer a refund simply because she didn’t have the turkey or a picture of it. Again, how is someone supposed to provide proof of a smell? The turkey was spoiled, end of story. Expecting customers to keep rotten meat in their home or take photos of something whose issue cannot be captured visually is unreasonable. What made the situation worse was the attitude. There was no empathy, no attempt to understand, and no effort to offer any type of customer-service-oriented solution. For a $44 purchase, the lack of professionalism and basic courtesy was shocking. Is the holidays, family is visiting Safeway couldn’t care less. Now all amazing is a turkey hence the picture. Yes, I could have dug through my trash to take a picture, but what would that even prove? The smell (the actual problem) isn’t something you can show in a photo. At the end of the day, this experience made one thing clear: selling bad food and then denying a refund is unacceptable. I’ve been a Safeway customer for years, but after this? Never again. I’ll be taking my business down the street to Giant, where customer service actually means something. Signed, A very disappointed ex-customer
  • SG
    sabri golagh
    Oct 9, 2025
    1.0
    Too expensive
  • II
    ifp123
    Oct 4, 2025
    5.0
    Excellent service, humerous women deli crew. Always helpful.

Frequently Asked Questions About Safeway

Does Safeway accept SNAP EBT?

Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Safeway near me accept Apple Pay?

Yes, Safeway accepts Apple Pay and many other convenient payment methods!